Ream Jewelers

I called and spoke to the owner (Alan) and told him I was interested in a Rolex watch. He.found 3 that I possibly would like. Sent me pictures immediately. I made my selection and he had it at the store the next day. He was so professional, very helpful and friendly! He provided such an outstanding service to me, and I highly recommend Ream Jewelers to anyone.

I had to get some work done to my ring that we bought 7 years ago and Kristin was amazing. Answered my texts almost instantly. She explained everything and took the time to help me find the perfect diamond. The communication was also amazing. I'm so thankful we choose Reams to buy my engagement ring.

My fiance and I had the most positive and pleasant experience working with Ream Jewelers to purchase our wedding bands. We stopped in on multiple occasions to try on various rings prior to making a final purchase and each time we was welcomed immediately upon entering the store. We ultimately ended up working with Kristin, for whom we cannot say enough good things.

Every time we interacted with Kristin, she was consistently professional, knowledgeable and warm. She stayed in close communication with us throughout the process and ultimately, and most importantly, she just made us feel comfortable and excited about making these big purchases. Thank you Kristin and Ream Jewelers!

Reams jewelers is a wonderful store! I just purchased my engagement ring and the process couldn't have been smoother. The jewelers helped me find exactly what I was looking for at a price I couldn't say no to. Thank you so much Ream, truly life changing!

I love Ream Jewelers! They provide great customer service, and their jewelry is first class. I had my engagement ring restyled and bought a loose diamond from them. The ring is absolutely beautiful and they will clean it whenever i want it done!

I wanted to purchase a replacement diamond engagement ring for my wife. Alan was so respectful and helpful. He didn't rush and showed me many different diamonds and explained the differences between them. The entire staff treated us really well. We are very happy with the ring and the entire experience.

From the moment I walked in the door I was greeted with professionalism. I was looking for a necklace for a Christmas present and he showed me so many amazing choices. He was very patient, extremely knowledgeable, and helpful. The whole staff was helpful as well. They wrapped the necklace up in a box along with a gift bag. I will definitely be back for future purchases. Also I would recommend them to anybody looking for quality jewelry with very friendly service.

We are from out of town and stopped in Ream Jewelers for the very first time today. We were warmly greeted by Maritza (Ritzy) as we looked through their very appealing jewelry options. We asked about an item we wanted that wasn't in the display case and Kristen came over to assist us too. With the very knowledgeable and friendly help from Kristen and Maritza we left with a piece of jewelry we'd been looking for but couldn't find elsewhere, at a price that was very reasonable. This was an all around enjoyable experience, and we look forward to our next visit.

We get all of our jewelry here. I have been having problems with my ten year anniversary ring losing diamonds, they have always been wonderful at replacing and finally just let me pick out a new one. I would recommend them to everyone. They have a great selection of jewelry to pick from for all price ranges. Customer service is amazing and the owner treats you like family. You won't find another jeweler around better than Reams! Check them out!

My family has been shopping at Reams for years. I took my grandmother's engagement ring to get resized. I cannot be any happier with the ring and to have a little piece of her with me. We are always well taken care of over the many years and pieces my family has bought. I trust no other jewelers when it comes to any repairs to the jewelry or purchases of jewelry!

My husband and I were recommended Ream and they didn’t disappoint! Kristen was amazing and helped me figure out exactly what I wanted! They sourced the stones and gave me great advice - so knowledgeable! I am beyond happy with my end result and they were fast and efficient with timing. Best experience yet with a jeweler! Thank you Ream!

I was looking for a wedding diamond band that did not look like half a set. Did not want an engagement ring. Found the perfect ring. The people at Ream Jewelers has always been the best in service, quality, and a wonderful selection.

First time here to have a watch resized. I parked on the street but found out that if you use the parking garage Ream Jeweler's will validate your ticket. I was served quickly and the resizing only took several minutes, mostly because three adjustments needed to be made. I thought the price was steep ($25) but never having this service performed I had nothing to compare it to.

I was told they also replace watch batteries for the same price ($25). I recently had a battery replaced in a different watch at another local jeweler and it only cost $10 there so this price was definitely steep. Being a first time customer they took all my information and put it in their system. Due to COVID-19 masks were required to enter the store.

Hand sanitizer was available inside. They used an ultraviolet wand to sanitize anything that was being passed back and forth. At the end up the transaction they put your receipt in a fancy envelope. While this touch is nice, I would have rather saved money on the service than pay for the extras. The good thing I suppose is they said that if I wanted my watch readjusted they would do it once for free. I guess that's worth something. Overall, clean store, attentive staff made this a five star rating but prices seem a little high to me.

I write this review based on my experience with watch repair and battery replacement. Over the years, I've had jewelers scratch my watch while replacing the battery, etc.but this shop is wonderful. They have repaired, sent away, or replaced the battery in a number of our watches - both vintage an new, and have done immaculate work. There is never a scratch and they treat the watch with the utmost care. I've appreciated their attention to detail and their work in this area while I've lived here, and it's the only place I bring my watches.

My husband Andrew and I had the most amazing experience shopping for our wedding ring and band at Ream Jewelers. Of all the places we visited which included well known NYC retailers, we found that Ream's delivered the most exceptional service, selection and value. We found the entire sales team at Ream's to be so genuine, kind and honest which we were so thankful for.

We worked with Amy throughout the entire process of designing our custom rings. The process was consultative and we never felt that we were being pushed in any one direction. Amy was so knowledgeable about diamonds' cuts, carat and clarity and how best to arrange the stones to fit our preference. Amy and the team at Ream's were such special part of our wedding celebration and planning and we couldn't be happier with how our rings turned out!

I purchased my fiancee's engagement ring and wedding band from Ream Jewelry and I couldn't be happier! Amy was a huge help and she made ring shopping enjoyable! Most of the other jewelry stores that I went to were unbearable because the sales associates were pushy (worse than a car salesman). I felt no pressure with Amy! She walked me through everything, answered all of my questions, emailed me info/pictures of the rings I looked at, and even offered me a drink while there!

The first time I looked at rings, I lost track of time and stayed 40 minutes after the store closed. They let me keep looking and I felt no pressure to leave. The second time I looked at rings, I brought my sister-in-law and brother to help. Not only did they show my family the same courtesy as me, they even cleaned my sister-in-law's ring while looking (she didn't even buy it there)!

When I picked up the rings, Amy made sure to walk be through everything and showed me everything under the microscope. I cannot stress how impressed I was with the customer service! When I started ring shopping, I was more concerned with the price than the service. After hitting a couple stores, you realize how important customer service is. At Ream Jewelry, you get fantastic customer service AND a great price. I highly recommend everyone give them a chance when shopping for jewelry!

I've been to Ream Jewelers a few times, and the staff couldn't be nicer. Ricki & Alan are so great, the store is gorgeous and I have never had a bad experience! Thank you!