Abercrombie Gems & Precious ME

I have sold and bought jewelry here and was very impressed with how knowledgeable, professional and kind the entire staff was. My items are always handled with care and it shows! This place truly takes pride in their work!

I can't recommend Aj enough! Just walking into the Abercrombie Gems everyone was so professional and welcoming. It is a little nerve racking going through a divorce now needing to sell my engagement ring with a trusty buyer. Aj was so friendly and very knowledgeable explained every step. His appraisals are so honest and fair and I left feeling so grateful. Thanks again Aj and Abercrombie Gems! Ill be sending all the divorcees your way lol!

We are really saddened by our experience with Abercrombie. The engagement ring my fiance bought a year ago broke. We sent it to them to repair asking for them to put a new shank on it to give it more life and size it up. They did not apply a new shank and sized it down. I can no longer wear the ring and it now does not have enough metal in it to resize it.

They defended their work rather than asking how they can make it right. We are now working with another jeweler who is working to make their wrong right. The customer service and integrity behind their work is less than desired. Will never work with them again.

Had some gold and silver I was looking to sell. Have never sold precious metals before, but this was the first place that came up on Google, so I gave it a shot. The owner gave me a very low estimate, said it would be very hard to sell what I had, and called my coins junk despite many of them having a numismatic seal. The very next two places I went to offered twice as much as what Abercrombie offered.

I told the guy that I didn't know much about precious metals, so I think he was just trying to rip me off and scare me into selling for dirt cheap. He could have bought my coins and literally gone to another buyer in Austin the very same day to sell them for twice what he would have paid me for them. Yet he told me that they would be hard to sell. I did eventually sell my coins to another buyer for a fair price.

AJ helped me today and was very ethical and generous with his appraisal of my jewelry. I highly recommend this business

As a completely clueless man trying to navigate the engagement ring process, the Abercrombie team were lifesavers. They guided me through the process of getting stones from one ring to put into a different ring, answered all of my questions and were always willing to pick up the phone. Jewelry can be intimidating - I'm so grateful I found the Abercrombie folks!

Outstanding, same day service for my silver pendant repair. Now I can enjoy my beloved and only pendant for another 10 years. Totally worth the expedited service fee. Great quality job; it might even last longer than 10 years since the jeweler added a bit more filling to the spots wearing off the fastest. The pendant came back beautifully clean and polished. I highly recommend this place!

If you're looking for a company that really knows vintage jewelry and how to work on it, this is that company. Unfortunately, my vintage engagement ring was mangled by another jeweler in the process of resizing, and I thought the damages were irreparable. Abercrombie Gems was able to completely bring my ring back to life and fix all of the warping/breaks that had happened to it. Katy & Steph were super helpful in letting me know what exactly happened to my ring to make it disfigured, listening to how I wanted it look, and communicating how this process of getting it fixed would work.

They were able to fix my ring in less than a week, and the work was immaculate (at a very reasonable price, too). Thank you so much for a great experience! I couldn't be happier with my ring.

I bought my wife a ring with 3 tiny diamonds about 15 years ago as our first piece of jewelry between us. It has room for 4 more diamonds (equal size) and I thought it would be a thoughtful gift. Abercrombie did it in half the time and half the cost of 2 other places. High quality work and they've earned a lifetime customer.

Best jeweler I have ever "dealt" with. They made it like I never even had to deal with them. They had our custom ring designed and made in 2.5 weeks at a great price. They aren't selling you a ring so much as helping you pick something you really want. If you want something designed by professionals and not just some solitaire off the shelf this is the spot. Thanks Steph and everyone else for all the help and the cad design turn around y'all made life easy for both of us.

I read the previous review and had good confidence in this shop. Went at 6:55 pm and Abercrombie Gems + Precious Metals was kind enough to change strap of the watch beyond the working hours. I had a belt needed to be punched for holes as I became thin recently : and this guy had the machine to punch it too. And just charged 13 dollars for just the strap. This place is also in a good location.

I had occasion to use the services recently of Abercrombie Gems for an appraisal. They were personable, forthright, and very clear. In addition, the charge was more than reasonable. I heartily recommend Abercrombie Gems.

We gathered up all our jewelry that we've had hanging around for years and met with AJ. He swiftly sorted through and explained he was putting them in piles so he could weigh like with like and also we could question his findings on a particular pile or piece. At the end he double checked his figures and gave us a price. The price we thought was very fair and we were happy. He was friendly, honest, and a pleasure to do business with. So much so I believe this is probably the second review I have ever left on Yelp.

AJ was able to assess my gold jewelry with me sitting across from him. Quick and painless. I was happy with the amount. Lots of beautiful jewelry on display in the store--not at all a pawn shop vibe, as is often the case when selling your stuff. Thanks!

My fiance says that he had a wonderful experience working with the team at Abercrombie to create my engagement ring. They were able to use the setting and diamonds from a family heirloom ring (which a different jeweler had falsely told us was not possible) and helped my fiance pick out a sapphire for the center stone. The ring is absolutely beautiful and exactly what I wanted!

This is an example of a quality business and jeweler. I found it by searching Yelp when looking for an antique engagement ring. I went to their site and found the exact ring I wanted to buy for my fiance. I connected with Steph, who is also a gem of a human, and she got me a price, a time to view the ring and was so amazing to work with. She is extremely knowledgeable and friendly which immediately made me realize that I picked the right place. The ring was perfect and at a great price. My fiance said yes. If youre looking for a unique piece of jewelry, visit this store.

Bought my wife's engagement ring here. They had a great selection. My wife also bought my wedding band at the shop and they were quick with the adjustments. The staff was super helpful as well. I'd highly recommend checking it out if you're looking for some jewelry.

First time working with AJ & Steph. They were both super nice and AJ made a stressful situation much better with his professionalism and honesty. I appreciated how easy it was to sell my earrings and the kindness of you both!

Abercrombie helped us create the engagement ring of our dreams. We brought in our own center stone to build something around and they answered every one of my crazy anal-retentive requests without batting an eyelash. AJ was amazing to work with. Just about a year into having the ring, I somehow pulled one of the prongs loose and the center stone started to rattle.

I reached out to Abercrombie and they made an appointment for me to come in first thing the next time I was in town. AJ not only tightened the setting, but gave the ring a full spa treatment--all within a few hours, since I'd only come in for the weekend. I swear it's shinier and sparklier than it was the day we got it. Best customer service ever. We love you Abercrombie!

I had a custom wedding band constructed using diamonds from my mother's ring to make a guard that would surround my engagement ring (an heirloom from my fiances family). The design process was thorough and professional with constant communication and illustrations and the final product is even more gorgeous than the renderings or my own imagination could have possibly hoped.

I trusted Abercrombie with my prized possessions and they created an artful piece that I will treasure throughout my life and will be no doubt be treasured throughout my family in future generations. Thank you so much!

With a design background i wasn't going to be happy with some big store, same as everyone engagement ring. Enter Abercrombie. Loved working with them and I'm so happy with the final product. They took gems from the family and turned them into a modern design that's unlike any other. Pricing was super affordable and they were super fun to work with. Will definitely be returning.

I lost my custom made cross and my good friend and master craftsman jeweler A.J. made me a new one! He saved the day and at a quite reasonable price! My jewelry hero! I was distraught and A.J. rescued me! I've done business with Abercrombie for 27 years with Ron and now with A.J. Anything gem related, it starts and ends here for me! Thank you A.J., you have always been a good man! A.J.'s assistant, Stephanie, is as good as it gets!

This woman knows her stuff and is always willing to share her knowledge in a most personable and enjoyable way. If you know A.J. and Stephanie, that's all you really need to know about jewelry, they'll fill in the blanks always with honesty and professionalism.

The most beautiful selection of vintage jewelry in Austin! They have mostly Art Deco style jewelry and some of the most unique engagement rings that I have ever seen. The service was incredible! Always friendly and helpful without being pushy. The best jewelry experience we have ever had and we look forward to buying more from them!

A.J. and Steph were wonderful to work with from our first visit to picking up the engagement ring. My now husband and I wished to have a setting that really showed off our OEC diamond and had a low profile. We chose to go to Abercrombie Gems on an instinct that they were knowledgeable about antique/vintage settings and old European cut stones based on reviews and their website.

We showed A.J. and Steph what we were thinking and were provided great insight. We were very impressed with their off the bat knowledge! Plus, the shop is so charming - it was hard not to want to look at everything. The whole custom process took almost 6 weeks, which was very reasonable. The store was also very prompt and responsive to our emails, no matter what we were inquiring about.

We were also impressed that they took requested fine tuning to the ring seriously - you could really tell that they wanted us to be completely in love with the end result. Most of all, the ring is absolutely beautiful. Abercrombie Gems also resized my husband's natural white gold wedding band, which is a family heirloom. It was his mother's original wedding band (his parents had matching bands), so it had to be resized about 2 sizes up.

It came out perfect, as the ring came out looking the same, just bigger. Abercrombie Gems' prices were quite reasonable given the craftsmanship and time put into their custom pieces. The resizing of my husband's band was quite inexpensive. We highly recommend Abercrombie Gems!