Welcome to Franzetti, Trends and Traditions, your premier destination for extraordinary jewelry. As a family working together in our jewelry business, our mission is to guarantee that each client receives the individual attention needed to make buying jewelry an exciting, memorable experience. Franzetti, Trends and Traditions has something for every occasion.
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Reviews (48)
Molly W.
Jun 29, 2022
Jose Chavez
Jun 22, 2022
Highly pleased with this local jeweler and the outstanding customer service they provided me with. I bought 2 pieces of gold jewelry and couldn't be happier with my purchase. Also, Bobby is very helpful and knowledgeable! I'll definitely be a repeat customer at Franzetti's and look forward to bringing them business.
Kristen Y.
Jun 09, 2022
Taylor Fragapane
Jun 05, 2022
I cannot recommend Franzetti's more highly. Hands down my favorite jewelers I have ever worked with! I have bought several gorgeous pieces from them, including my custom wedding bands, and everything is top quality with expert craftsmanship. The Franzetti's are delightful people who are very passionate and knowledgeable about jewelry. It has been a wonderful experience working with them. I won't go anywhere else to buy my diamond!
Sarah Adams
May 27, 2022
I have used Franzetti a few times now, and I could not be more pleased with everything! They helped me with some jewelry appraisals, restrung some pearls and most recently I purchased a new band for my engagement ring. I have received so many compliments with the Franzetti band. Their customer service is stellar, and their prices are reasonable. So grateful to have a jeweler I can trust here in Austin.
Jessica Revils
May 19, 2022
Franzetti's worked with me to create my girlfriend's engagement ring in so much detail and kindness! It was such a simple process and they did absolutely everything to make sure the ring was perfect. Making payments was super easy and they were always available to help! Our go-to jewelers from now on for sure!
Candace Jennings
Apr 29, 2022
Melissa Lin
Mar 28, 2022
My experience with Franzetti's was amazing. I worked with Sam and Bobby who were amazing. Super cool family owned local jeweler in Austin. I came into the shop not knowing exactly what I wanted for an engagement ring and they helped create my dream ring. They listened to everything I said and created a few CAD drawings to see which I liked most. They were also very respectful of our budget. The atmosphere was great. The service was great. And the ring is absolutely drop dead gorgeous! I will be going back for my wedding band!
Mike Glaser
Feb 19, 2022
What a great family business and jewelry store! They custom designed a ring for me which is fantastic! Everyone in the store is kind, helpful, knowledgeable, and friendly. Tony helped me with every aspect of creating my ring and I am completely happy and pleased with the unique item I now have. I hope others discover and patronize this wonderful jewelry store. You won't be disappointed!
Melissa Conant
Jan 31, 2022
Made an appointment at this store to have my rings custom made. They did not tell us about any mask/other protocols they have in place prior to the appointment. Upon arrival, they said we had to wear masks in order to enter the store "because they gave a toddler at home that they're trying to keep safe". If masks keep you safe, then by them wearing one they should be safe.
I'm not sick. I'd welcome them taking my temperature, but I don't need a mask to keep myself healthy. I get to be my own caretaker. I was just there to give them a lot of money for two rings.
I'm not sick. I'd welcome them taking my temperature, but I don't need a mask to keep myself healthy. I get to be my own caretaker. I was just there to give them a lot of money for two rings.
Sho Shannah West
Jan 27, 2022
Sonya E.
Dec 26, 2021
I came to this jeweler because they are local and also close to my favorite shop for ground coffee (Anderson's). I purchased from them with the expectation that I wouldn't get my rings before the holiday season was over. (I bought from them on 12/22) and my rings were ready TODAY (12/23)! They showed me a few gorgeous pieces I loved, and ultimately helped me identify the perfect ones! I'll definitely be coming back if & when I need any new jewelry.
Scott Elkin
Dec 24, 2021
Lee Norman
Dec 12, 2021
Jim Offerdahl
Dec 10, 2021
Mario Garza
Dec 03, 2021
Tyler Adams
Dec 03, 2021
Leah Sweet
Nov 18, 2021
Incredible service and so friendly! I went to Franzetti's to have my engagement ring resized and they were so helpful. Since I wasn't sure if I'd have it done local or go to the original jeweler out of state, they gave me a spacer in the meantime and cleaned a very tarnished necklace I brought in. Ended up going back to them because they were so kind and didn't regret it! I had my ring back in less than a week and it fits perfect. Highly recommend!
Vipul Sarin
Nov 14, 2021
Excellent service, always going above and beyond. Tony has been the one we've talked to for all our needs, and he's never disappointed. He's always able to get our orders done on tight timelines, and helps us immensely in ensuring we get a piece we're happy with. I strongly recommend Franzetti's to everyone.
Nancy Suggs Bosch
Nov 13, 2021
Kemar Hinds
Sep 28, 2021
Mary A.
Sep 25, 2021
I've been divorced for more than a decade, and decided I wanted to have something made from my engagement diamond for my daughter's 21st birthday. I took my wedding set to Franzetti's, and Tony Franzetti helped me look at a number of different options that would suit my daughter well. He helped me decide on a pendant, pick out a setting style, and when I returned to pick out a chain, other staff helped me select the perfect length and style.
They were very personable and patient, and the necklace turned out so beautiful, my daughter cried when she opened it. It was a fantastic experience, and I would highly recommend this local family business.
They were very personable and patient, and the necklace turned out so beautiful, my daughter cried when she opened it. It was a fantastic experience, and I would highly recommend this local family business.
Lucy G.
Aug 19, 2021
Nick C.
Jul 10, 2021
The Franzetti family run a great jewelry shop. Bobby helped me with a custom designed engagement ring for my now wife from the loose preferences she had shared while we were still dating. I was quite clueless about jewelry and engagement rings, so Bobby helped guide me through options and created a custom designed ring from scratch. When I finally saw the completed piece, I was taken aback by how great it came out.
My wife adores it to this day and she ended up getting her wedding band at Franzetti's as well. I get our jewelry cleaned there and am always treated like an old friend when I stop by. I've purchased a few other pieces at Franzetti's since that engagement ring and always feel like I'm in good hands! Highly recommended!
My wife adores it to this day and she ended up getting her wedding band at Franzetti's as well. I get our jewelry cleaned there and am always treated like an old friend when I stop by. I've purchased a few other pieces at Franzetti's since that engagement ring and always feel like I'm in good hands! Highly recommended!
Marissa M.
Apr 01, 2021
Ryan W.
Oct 28, 2020
I had a large stone in a pendant that I wanted to use for a custom engagement ring. I got an appointment with Bobby and in the first visit we were able to design the whole thing and get a quote even though all I had was some screenshot examples on my phone. From the design to execution Bobby did an amazing job and was very helpful and even explained the processes used along the way. Will be my go to for any future jewelry needs.
Lee Snyder
Sep 20, 2020
I was looking to get a custom wrap done for my fiance's engagement ring, and Bobby helped me look at different sets until I was sure I found the one. We ended up doing an entirely custom ring and it turned out amazing. They made me feel at ease when I wasn't sure what I wanted, and would always keep in touch letting us know the progress. I'm glad that I found this place and recommend it to anyone looking for amazing jewelry or something custom.
Lee S.
Sep 20, 2020
I wanted to get a custom wrap done for my fiance's wedding ring, and Franzetti's made this experience even better! The person I was working with, Bobby, was extremely helpful and nice. We ended up changing the entire wedding ring and it is so beautiful. The custom work is amazing and they are extremely helpful and keep you posted on the progress. I am so happy that I found this place, and I definitely recommend this place.
Laura T.
Sep 14, 2020
I inherited a 3 diamond ring with very special sentimental value and decided I wanted to incorporate it into my current wedding ring set. I had no idea how to make it work. Keri helped create a design that was absolutely perfect and stunning. She was so sweet, patient, attentive and professional. Bobby created a setting for me to see before casting the actual ring.
I realized I would be happier with some modifications to the casting and they were more than happy to create another cast for me. (I hated to make Bobby do extra work but they were happy to accommodate!). The end result was so perfect that I literally cried when Bobby showed it to me. Bobby, Keri and Franzetti Jewelers exceeded my expectations in every way.
They are genuine people and truly want their customers to be happy. Priced very reasonable too. If you are looking for a jeweler to create an amazing piece for you or somewhere to find a gorgeous piece for yourself or as a gift, look no further! Thanks Bobby and Keri!
I realized I would be happier with some modifications to the casting and they were more than happy to create another cast for me. (I hated to make Bobby do extra work but they were happy to accommodate!). The end result was so perfect that I literally cried when Bobby showed it to me. Bobby, Keri and Franzetti Jewelers exceeded my expectations in every way.
They are genuine people and truly want their customers to be happy. Priced very reasonable too. If you are looking for a jeweler to create an amazing piece for you or somewhere to find a gorgeous piece for yourself or as a gift, look no further! Thanks Bobby and Keri!
Carly S.
Aug 22, 2020
Tony was so kind to me over the phone! I had the back on some clip on earrings break, and not only did he accommodate me missing an appointment time, but he fixed them in 2 minutes with no charge. Def coming back here for other jewelry repairs and if I ever need some fine jewelry (what I saw in the displays was really pretty!). You can def tell this is a local, family owned business. They even had masks outside!
Emily Stoltman
Jun 06, 2020
I took my engagement ring and wedding band to be resized. Franzetti Jewelers was patient with me as I tried to decide on the best size, and even rounded out a different ring and polished it up for me that same day. They stuck to their estimate as far as a date for picking up my rings went, and even charged me less than originally anticipated. They're also just really nice people. They are wonderful!
Nancy Maugel
Feb 08, 2020
Michelle W.
Feb 01, 2020
Bobby has done a lot of repair work for me and always does a great job. I've also bought a lot of loose stones that he has set for me in various pieces and I've always been very happy with his work. He also TOTALLY came through for me on a last minute repair for a necklace that broke the day I wanted to wear it to event and fixed it on the spot! I didn't expect him to be able to fix it so quickly, but he knew I wanted to wear it, so he was willing to expedite the repair!
Bailey R.
Dec 31, 2019
Claudia Z.
Dec 21, 2019
My now fiance bought my ring here and I absolutely loved it! I wasn't with my fiance when he came in to buy my ring, obviously. But, Bobby was the person who made my fiance feel so at ease when making such a big purchase. My fiance knew what he wanted and he didn't rest until he got it, he must've visited/chatted with Bobby about 9 times before finally making his purchase.
I had the pleasure of coming in with my fiance to clean my ring and look at wedding bands. This place is great! It's family owned and the family was all there the day I went. The dad even gave us some chocolate liquor that was very delicious! Bobby is the sweetest and most patient person! He makes spending so much money so easy and less stressful.
He is very honest and doesn't try to up-sell you (which I love because every other jeweler does that). If you are ever looking to buy some diamonds or earrings, etc, please do yourself a favor and come here! You won't regret it!
I had the pleasure of coming in with my fiance to clean my ring and look at wedding bands. This place is great! It's family owned and the family was all there the day I went. The dad even gave us some chocolate liquor that was very delicious! Bobby is the sweetest and most patient person! He makes spending so much money so easy and less stressful.
He is very honest and doesn't try to up-sell you (which I love because every other jeweler does that). If you are ever looking to buy some diamonds or earrings, etc, please do yourself a favor and come here! You won't regret it!
Alex H.
Nov 20, 2019
Everyone at Franzetti, especially Bobby, were so helpful in getting some custom jewelry made for my wife. From the design meetings, then reviewing the molds, and the final product, everyone we spoke with was courteous and helpful. Bobby is a spectacular jewelry designer. The completely custom ring he made for my wife will forever be a family heirloom, and the necklace made for a diamond pendant was equally made with such attention to detail.
Allison Gregory
Oct 30, 2019
Bette Cook
Aug 15, 2019
Shelley Madsen
Aug 03, 2019
Jane Monts
Jun 21, 2019
Franzetti Jewelers has a wide selection of pieces from varied collections, as well as offering custom design. The staff are knowledgeable and friendly. I have used Franzetti Jewelers for over twenty five years. If there is any problem they take care of it immediately. The owners, Cathy and Monte Franzetti, with their two sons, Bobby and Tony, give personal attention and create a very warm and welcoming shopping experience.
Maria R.
Jun 14, 2019
I was recently looking for a jeweler to restring a pearl necklace that had been gifted to me about 10 years ago and came across Franzetti Jewelers via Google. I dropped in one day to check it out and to see if they would be able to fix it with in the time frame needed and met Keri. I had previously gone to a couple of big chain jewelers but didn't like the idea of my necklace being sent off to another state to be looked at and then possibly fixed (no guarantee).
After looking it over Keri let me know that what I needed done could be fixed and best of all it wouldn't need to be sent anywhere else! Keri did a great job on the work needed and was ready on schedule. I definitely recommend this place due to the knowledgeable staff, friendly service, and quality of work.
After looking it over Keri let me know that what I needed done could be fixed and best of all it wouldn't need to be sent anywhere else! Keri did a great job on the work needed and was ready on schedule. I definitely recommend this place due to the knowledgeable staff, friendly service, and quality of work.
Nancy Begel Phillips
May 26, 2019
Friendly and cheerful service provided when I dropped in at 10 am Saturday morning the minute they opened. I had traveled from out of town for a graduation party and had forgotten to bring earrings. They helped me select a pair to match a necklace and brooch I planned to wear. They had a lovely selection of beautiful & fine quality jewelry at a reasonable price. I left happy!
Irnela B.
May 06, 2019
Okay my (new) husband and I love to support family owned bushiness and so we chose Franzetti's to shop for my engagement ring. And words cannot describe how much we loved our experience. From the moment we walked into the shop we were greeted with kindness, attention, and respect. The jewelers listened to us and helped us create our one of kind ring.
And their service goes beyond that, every time we have come in sense (to buy wedding bands, get our rings cleaned, etc) we have felt like we were visiting family. Everyone greets us and welcomes us! I would honestly never buy another piece of jewelry from anywhere else! LOVE IT!
And their service goes beyond that, every time we have come in sense (to buy wedding bands, get our rings cleaned, etc) we have felt like we were visiting family. Everyone greets us and welcomes us! I would honestly never buy another piece of jewelry from anywhere else! LOVE IT!
Alyssa C.
Apr 17, 2019
Wow, thanks again, Yelp, for letting me in on a great spot. I have a GORGEOUS wedding band that I bought from a designer I love in NY. However, it's delicate, I'm not, so I tend to knock the tiny stones out more often than I should. I was spending a fortune sending it back and forth to her shop in NYC and decided I would ask Franzetti to check my settings, clean my ring, and possibly repair my other. Bobby (Maybe?
I could have this wrong, awful with names, ) was SO friendly and helpful. He gave me a wonderful quote for repair, cleaned my ring up, inspected it, and I was out the door in 15 minutes. I'll be picking my ring up in a week, and the cost was about half of what I was expecting to pay. Thanks for the hospitality! Looking forward to frequenting this place for all my fine jewelry needs.
I could have this wrong, awful with names, ) was SO friendly and helpful. He gave me a wonderful quote for repair, cleaned my ring up, inspected it, and I was out the door in 15 minutes. I'll be picking my ring up in a week, and the cost was about half of what I was expecting to pay. Thanks for the hospitality! Looking forward to frequenting this place for all my fine jewelry needs.
Charles B.
Oct 29, 2018
My wife and I have been regular customers here for several years now, and have received consistently excellent service with every visit. There is no pressuring or upselling here, and a huge variety of pieces available to suit different price points. That said, our favorite thing about this shop is their custom work. Bobby Franzetti has created several custom pieces for my wife over the years; some with lots of input from us, some with very little, and the results are always perfect. Not, like, really good - seriously, absolutely *perfect*. It's easy to think that custom jewelry must be super pricey, but the Franzettis will work with you and your budget to bring you something awesome, as they have for us many times now. I really can't recommend them enough!
Shaina N.
Apr 28, 2018
Ok this review should've been posted months ago, but better later than never! Let me start off by saying this place is aaaaamaaaazing! My now fiance and I were in disagreement of what kind of ring you could really get with the budget we had chosen. So, in order to prove him wrong (lol), we dedicated an entire day of visiting local jewelers to hear about some prices and options. Franzetti was our first stop. Located right near Kerbey Lane Cafe on Kerbey Lane (haha!), the parking can seem like a pain, but Franzetti has their own small private lot behind the store.
The moment I walked in, I was already impressed. The store is small, but light and airy and very inviting. The jewelry displayed shimmers with all the light that pours in! We met with Bobby and sat down and discussed what we had in mind and our budget. Bobby was very helpful and knowledgeable. He taught us things about diamonds we didn't know walking in, and we were able to then prioritize what was most important to us. He's easy to talk to, and in no way pushy at all.
He was genuinely invested in us and made sure we were going to get something we wanted. After leaving Franzetti, we were sold. We didn't even visit any other jewelers! I get so many compliments on my engagement ring and tell everyone about this place when I get the chance! Shop local, and you won't be disappointed. Meet with Bobby, and you'll be happy you did!
The moment I walked in, I was already impressed. The store is small, but light and airy and very inviting. The jewelry displayed shimmers with all the light that pours in! We met with Bobby and sat down and discussed what we had in mind and our budget. Bobby was very helpful and knowledgeable. He taught us things about diamonds we didn't know walking in, and we were able to then prioritize what was most important to us. He's easy to talk to, and in no way pushy at all.
He was genuinely invested in us and made sure we were going to get something we wanted. After leaving Franzetti, we were sold. We didn't even visit any other jewelers! I get so many compliments on my engagement ring and tell everyone about this place when I get the chance! Shop local, and you won't be disappointed. Meet with Bobby, and you'll be happy you did!
Mick Y.
Jul 22, 2017
My son, a rising senior, and I walked into the shop about a half hour before closing looking for solutions for his oversized class ring. A wonderful woman met us at the door and was not only cordial but so genuine in her interest of my son and me. We also had the opportunity to meet Anthony Franzetti who co-owns the shop and he was just as authentic as she and helped us find a temporary solution for the class ring just in time for senior senior pictures.
While we waited, we had the opportunity to peruse the jewelry in the shop and it is simply beautiful. Clearly the Franzetti family and their associates take great care in selecting pieces for their clients. It certainly shows in their care of clientele from those interested in buying a diamond engagement ring to those purchasing an $8 ring spacer.
I will certainly bring the vintage miner's cut diamond ring I own that is in need of repair to the Franzetti family. They have won my trust, and my future business, in under 15 minutes!
While we waited, we had the opportunity to peruse the jewelry in the shop and it is simply beautiful. Clearly the Franzetti family and their associates take great care in selecting pieces for their clients. It certainly shows in their care of clientele from those interested in buying a diamond engagement ring to those purchasing an $8 ring spacer.
I will certainly bring the vintage miner's cut diamond ring I own that is in need of repair to the Franzetti family. They have won my trust, and my future business, in under 15 minutes!
John B.
Apr 01, 2017
I came in with a request to remove the connector piece of my necklace and they did it in less than five minutes. To say they provide great customer service would be a complete understatement. Some of the most friendly and customer-attentive people I have met to date. Thank you so much. Highly recommended.