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Founded in 1900, Waller & Company Jewelers is the country's premier African-American family- owned full service retail jewelry business. Since Marcellus Carrington Waller (M.C.), the grandfather of the owner, started the company, the Wallers have provided Richmond area families with excellent watch and jewelry repairs and quality jewelry.

Mr. Waller, a leading entrepreneur and pioneer in Richmond's black business community at the turn of the century, worked for an insurance company, invested in real estate, and owned a grocery store before deciding to concentrate on the watch and jewelry repair business.
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Reviews (13)
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Ken Payne
Jun 17, 2022
Great service always when I stop in jewelry repair or watch battery replacement.
Eldridge Paige
Jan 05, 2022
Amazing service and quality of products. Staff very personable and extremely knowledgeable. Will definitely be back for all needs.
HerNana L.
Dec 22, 2021
Took my watch there for its first battery replacement. When I called to check the status, I was told they had to send it to the factory and the cost would be $65! I only paid $90 for the watch! Plus, I should've been told it would have to go back to the factory BEFORE IT WAS SENT and given me the option to say "yea" or "nay." I protested so strongly that the owner took off half. Never again.
Patsy Mundy
Nov 21, 2021
This Black owned jewelry store is a landmark in Richmond. If you need any Black Greek paraphernalia, then this is a definite place that you want to check out.
Lamont Miller
Oct 22, 2021
Best Place to Buy, Sell or Repair precious metals or jewelry. The Best Professional and Courteous service too.! It's family owned
Wilford Wiggins
Sep 22, 2021
Great place for all your jewelry desires. Excellent professional service, and fantastic jewelry selections with affordable prices. They also customize and repair jewelry. I highly recommend Waller & Company for jewelry purchase and repair service.
Tatia Shabazz
Jun 03, 2021
Been in Richmond all my life, saw on news last night. What a gem, the staff was so nice and accommodating, willing to take time to find exactly what you are looking for. If they do not have, will order for you. Check out website as well. Will definitely be going back.
Bee Mac
Jun 03, 2021
Learned of this establishment from an article featuring black-owned businesses in Richmond. Visited on a Saturday and it was packed with patrons. At the time, they were a little short staffed but everyone was patient and the owner did his best to assist. My only complaint. I wish they had a better selection of fine jewelry. Nonetheless, I purchased a bracelet that was on consignment from a local designer. It was exactly what I had been looking for. I will definitely return again, but probably on a weekday.
Redd Lucciana
May 03, 2021
A Black Owned Business For 120 yrs! Its Such A Rich Piece Of Richmond Va History. Beautiful Jewelry, Knowledgeable Jewelists, and Wholesome Vibes! It Was Like I Stepped Back In Time And For A Moment I Wanted to Stay! Check Them Out!
Jon Emch
Apr 25, 2021
It is clear that this business has been a staple of the area for a long time! Folks here were incredibly efficient to change out my watch battery and set the right time on my old Casio. Grateful for the wonderful service, thank you all!
Eric Folden
Apr 20, 2021
Went there to have a bracelet repaired.the people were helpful, courteous, friendly and professional. they told me when I could pick up my bracelet and it was ready.
Clotee Richardson
Mar 02, 2020
Absolutely love this store. Whenever I'm in town I go by there. They have a good selection of Greek paraphernalia and I just love talking to them. Fast service and very attentive. Also they are willing to find whatever your heart desire.
August E.
Jan 19, 2017
Not impressed! I had my bracelet i got for Christmas sized here and the quality of the work was sloppy! Thankful its not that noticeable, however it wasn't a persist job at all. While i was here picking up my bracelet, i got two of my watch batteries replaced and the owner wouldn't even give me a $1 off. Great way to get new customers to return.