Cowardin Jewelers

Brought in my platinum wedding band to get resized a few months ago and they did an amazing job for a great price, and faster than expected too. I had to come back in for them to adjust the size just a little bit but they did that right away for me while I waited which was very nice. I recommend this place to my friends and family now for similar services!

Brian, Taylor and entire staff are unbelievable. If you're looking for quality jewelry, impeccable service at a very competitive price don't waste your time at any other store in Richmond. Quality watches, engagement rings and estate jewelry are a few of the pieces that they have help me with over the last decades. Seriously the only store I go to for our jewelry. David Hall David

I'm a 20 year old young woman with died hair and several piercings- one of which is a pair of diamonds my mother gifted to me when I turned 18. The screw backs tended to fall off, and other jewelers have tried to swindle me into resetting the diamonds and other services I didn't need. Cowardin's has always treated me with the same respect and kindness as their older customers and provide excellent service, even when I walked in after working at a bakery with an icing-stained apron. They are a trustworthy and incredibly professional business, and I highly recommend them.

Prominently displayed in the showroom is a faux oil painting reproduction picture of Cowardin's founder in the regalia of the Richmond Howitzers as they were outfitted between their stint as part of the confederate army of Northern Virginia and their return to federal service for WWI. The Howitzer's were a darling of the Lost Cause movement and a statue dedicated to them and sculpted by William Ludwell Sheppard "artist of the Lost Cause" was removed from Park Avenue and Harrison Street in 2020.

The painting at Cowardin's is no doubt there to celebrate their history by casting a bright light on the particularly racist history the painting evokes. Other than that the showroom was clean and did not smell bad.

My husband purchased a diamond ring from Cowardin's as a Christmas surprise. We are well-connected young professionals looking for lifelong jewelers and wanted to test the waters to share with our network. There was a misunderstanding but after bringing it to their attention they took swift action to fix the issue. It's often said that true colors are shown under pressure, and I am extremely pleased with the responsiveness and care they showed in what was likely an annoying situation for them. The ring itself is beautiful and they do try to provide top notch cuts regardless of clarity.

Dan was awesome--kind, playful, attentive, supportive and patient. The ring is beautiful and we will have a good story to share about this experience.

Richmond's historic Cowardin Jewelers is still making memories today. Incredible selection of jewelry, keepsakes, and family treasures. my first experience will certainly not be the last. Ask for Dan!

I took a necklace that needed fixed and was impressed with the results. They even cleaned my ring while I waited for my piece of jewelry to be inspected. They called me a few days after pick up to check on me to make sure I was pleased with the results. Thanks Cowardins! I'll see you again!

Referred by a friend from West End who has been coming here for years. Friendly service. Lots of quality Rolex and high end jewelry for sale. Repair on Swiss Watches done on site and not sent out. We will be back. The customer service is amazing.

Taylor Cowardin and Dan Grantham were so very nice and incredibly helpful with my trade-in of old and no-longer-worn AH rings and my selection of two new gemstone rings that I absolutely love! Made a cloudy day pure sunshine! I'll be back! Thanks y'all! HIGHLY RECOMMEND COWARDIN'S (now aka Jane's Jewelers! Lol)

The service was amazing if you need anything fixed on watches come here. They are amazing.when to this watch store in Charlottesville mall he took my grandpas watch and replaced it with another watch a few years ago so basically stole it under our eyes, then I ordered a new one for him this time found this place. I'm going to keep on coming here if he needs his watch worked on, thank you! Very very nice stuff. She was also certified which was amazing.

My husband and I have been customers of Cowardin Jewelers for over 40 years. They have beautiful and unique jewelry and the staff is always patient and informative when helping with selections. Trust them when buying new items or repairing! I recently broke a strand of pearls my husband bought me and they fixed them in three days!

Pros: The store has a great selection of jewelry with birthstone options as well. The employees are also friendly and they're taking Covid-19 seriously. Cons: I went for a diamond resetting and asked for a size 5 solitaire band. They told me it would take a week. 2.5 weeks later when it was ready, I went in to pick it up and it was a size 6. I know I wouldn't have said size 6 for the particular finger I want the ring for.

Now after 2.5 weeks, I have to wait again while they resize the ring. Which is not ideal because they have to cut down my ring instead of having the right size to begin with. This is an heirloom diamond and is very special to my family. I originally went to Cowardin's because of their great reviews. now I wish I had looked into other places to get my diamond reset.

My wife and i shopped for the exact earrings she wanted. i found them at cowardin. the salesman was friendly and unassuming. what i mean by that is no judgments were made. we were shown what we asked for and Mr. cowardin was there to make a very vital decision regarding my purchase. to sum it up this store is awesome and i'm glad i made my purchase there! good job to all and thank you for assisting me to make my wife extremely happy! Sincerely, the C family

Great service! From the moment we came in to the moment we left, we were treated kindness and respect. The jeweler was very attentive to our needs. My fiancee and I was looking for her ring properly sized. I had purchased it from another company but was highly dissatisfied with them, Sam's Club. Never again. Well, they said they could resize the ring in a week and insure it while it being resized.

My fiancee was so happy and impressed that she want to purchase my ring there. So, browse at the selection and I was very impressed. Guess what I found what I wanted. She was on point, she listens to God. You see why I am marrying her. Lol, but seriously, that and her heart. We will back for sure. I recommend them to you.

Love this jewelry store! The staff are so very friendly and professional! I've only been in (so far) for watch batteries, one jewelry repair and a ring sizing, but every time I go I get treated like royalty. Today I picked up a set of three stacking rings which I had ordered from Etsy and they arrived way too large. What was supposed to be a 7 arrived in a size 8-1/2!

The sizing job by the Cowardin team was flawless and the rings not only fit perfectly now but they actually look better! I've looked around a lot and I've noticed their gorgeous selections. The estate jewelry is stunning! Everything they sell is CLASS. Nothing too trendy; styles that will endure any fad or fashion changes!

Cowardin Jewelers has been an RVA establishment for literally well over a century! This family owned business is dedicated to make your jewelry experience sublime. They have exquisite estate pieces and beautiful engagement rings. My son and I shopped there when he was looking for a ring for his fiance. Just stunning. They also have handsome men's jewelry and watches. I've also gotten my jewelry cleaned there and I'm headed over next week for a ring appraisal. For all your fine jewelry needs, like the slogan says, "It means more, when it comes from Cowardin's." I can still hear that jingle from the radio ads!

I came here to get a battery replacement. So efficient and quick. There was no unnecessary chatting, which is always a plus when I'm just trying to get through my errands.

Beautiful selection of quality jewelry pieces. Great service. Felt special from the moment I walked in. They repair jewelry as well as special needs. Love, love, love this store!

Cowardin's is one of the last true family owned jewelry stores in the area. I have purchased several items and had appraisals as well. Their service is top notch and they treat every potential customer with the highest level of respect. One of the very unique things about Cowardin's is the selection of historical memorabilia and antique items.

This is in addition to a world class jewelry selection. We should continue to support family owned businesses in Richmond and I won't buy jewelry anywhere other than here.

We have had several rings reset at Cowardin's. These were significant platinum settings - all were perfect. The customer service was exceptional and the time taken to discuss options was all you could ask for. Added bonus, an exceptional vintage watch selection. This is a very special shop with a history of taking care of Richmonders.

Super friendly and helpful. Fixed my watch band for free and told me the battery would be $15 while another watch shop nearby had tried to charge me $40! Highly recommend them.

The customer service at Cowardins is the best that I've ever experienced when shopping for Jewelry. Knowledgeable staff, no pressure, and a very friendly and consultative approach. Looking forward to making my next purchase there!

Just visited Cowardins for the first time today to have a diamond ring reset. My expectations were exceeded. Mr. Cowardin sat down and spent an hour with us, showing lots of options. They have a nice selection of quality pieces for sale and, believe me, I was tempted. It was a pleasure to receive customer service at its finest. Highly recommend!

I had a horrible experience with their jewelry service department. I had a vintage platinum engagement ring sized here. Both welds cracked in the first month, and caused the shank to deform. They "fixed" it for no charge. From the looks of it, they just re-welded and polished the shank super thin. Now, a few months have gone by and the shank has deformed from being too thin. Also, another weld has cracked. Even though they will fix it free of charge, I will pass on their shoddy work.

Shopping for jewelry is a very special experience. I found the professionals at Cowardin's to far exceed any other experience I've had in Richmond. Taylor Cowardin was personally involved and is a tribute to a long line of family in this business.