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Welcome to Plateau Jewelers, the custom jewelry and diamond experts in Sammamish, WA. We love crafting personalized fine jewelry using ethically sourced and sustainable materials. Since 1996 people have come to us for engagement rings, diamond earrings, diamond bracelets, right hand rings and more. We make many of these items one-of-a-kind. Others are from some amazing designers like Hearts On Fire, Memoire, Novell, and E.L Designs. So, whether we are making something for you or you fall in love with a beautiful design from one of the jewelry designers we feature, we look forward to working with you.
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How fitting that the journey towards Plateau Jewelers' fine jewelry in Sammamish, WA can be traced to love at first sight! Kelly Jensen instantly fell in love with beautiful diamonds and gemstones when he bought Sue her engagement ring. He knew that Sue, he, and fine jewelry had a dazzling future together.
We are proud of the jewelry services we have provided to Sammamish, Issaquah, and the surrounding community over the years. Chances are we have serviced the jewelry of a loved one or neighbor. Ask them how we did. We would love to design, repair, provide jewelry appraisal, or refurbish your cherished jewelry.
We love to make jewelry. In fact, it's something we do every day. Our passion for designing and finely crafting jewelry has even resulted in us winning a few design competitions. However, our measure of success isn't the critical acclaim but whether or not our clients love our work. And of the thousands of pieces we have made - all but 3 have.
Custom bridal design from Plateau jewelers that is uniquely you. Your wedding is a reflection of you, your love and your style. Why not start with your bridal jewelry? We can create beautiful, one-of-a-kind engagement rings and wedding bands that you'll love to have and to hold. Bring us your ideas, or we can offer some of our own and we'll start creating your first family heirloom. We want to say THANK YOU to our customers and community that have supported us through these unusual circumstances.
Reviews (29)
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Linds
Jun 18, 2022
We have used Plateau Jewelers for over 16 years! It's were my husband purchased my engagement ring and where we have purchased every other meaningful piece of jewelry since. Even though we moved to Texas last year, I still made time to stop in last week when visiting to upgrade my diamond stud earrings. They are always welcoming and professional, with no pressure, and help us in deciding on the perfect piece for the occasion and our budget.

They have basically been a part of every huge event in our lives, from marriage, to celebrating becoming a mother, to recognizing significant birthdays. I can't recommend them enough!
Carol Radlo
May 25, 2022
Service is exceptional at Plateau Jewelers, and my first time here has been a terrific experience. My repair was ready in just a few days, done beautifully. Kelly offered to show me my stones under their microscope and gave me his thoughts on the age of my ring based on the cut of the stones. Really added to my positive experience. Highly recommended.
Brittany O'Brien
May 12, 2022
I have to say that the team at Plateau Jewelers is by far the best. Nancy has help my husband and I with a few different pieces and I love working with her. You feel like your the most important customer rather your spending $100.00 or $10,000. My engagement ring needed a better band but I loved the way it looked and it had such sentimental value to me, so they customized it to look the same but the ring was so much stronger with the new band and custom basket setting.

It looked even better paired with the new wedding band from their memoir collection Nancy helped us pick out. I have also had their help sprucing up other rings and have never been disappointed. And, as of recently both of those rings they worked so hard on we're stolen. The team here not only made me feel so cared for, but they were also able to replicate the engagement ring so I have that same ring back on my finger. I will always love the people here, and Nancy is my go to girl!
Jennifer Weber
May 12, 2022
The staff at Plateau jewelers were so kind and amazing. I came in to have my wedding ring re-tipped and came out with my ring looking brand new again. They were up front and honest about the cost and process and very quick with the turn around. Also, the jewelry they have in store is beautiful. I would highly recommend them for any of your jewelry needs.
Rosemarie Oda
Apr 22, 2022
Kelly was very pleasant and helpful when I brought in my opal ring for repair. I was happily surprised how fast it was ready in a few days rather than a week or longer. I highly recommend Plateau Jewelers as my new go-to jeweler. Thank you very much!
Sarah O'Connell
Mar 16, 2022
Plateau Jewelers was recommended to us and I am so glad we went! Denise was so patient and informative when it came to helping me as I had a lot of questions. I truly appreciated her out going, direct, and warming attitude. The other woman who greeted us was also very bubbly and personable. I was a bit difficult in which I wanted to customize. It only took a week and the ring was done.

It is so beautiful! My fiance and I could not have imagined a better more efficient experience selecting my engagement ring. They also offer free inspections and cleaning every six months. With other warranties of course. I would definitely check this place out on your ring search :
L. Flores
Mar 08, 2022
Plateau jewelers is the best. My ring needed repair and the company that sold the ring advised it couldn't be repaired. They said it had to be rebuilt for $1600. I took it Plateau and they did all the work and charged around $320. The ring is so beautiful and I am very happy to be wearing it again! Don't go anywhere else!. This company is legit.
Janet Horton
Feb 25, 2022
Our first time shopping at Plateau Jewelers was a true delight! The sales person was extremely helpful at helping me narrow down to what I would be most happy with. Our plan was to create a custom ring, and very surprisingly, they had the ring in stock that met all of my desires! The whole experience was great and we will go back again in the future!
Kate Bean
Jan 13, 2022
I wanted to share a quick review on my experience with Plateau Jewelers.a 5 star rating s isn't high enough. They were friendly, professional, creative and hands down a joy to work with. I had a ring custom made, and the process was flawless. I worked with Nancy, who is FANTASTIC! Kelly (owner) even stepped in to assist and share his expertise. They work was done well ahead of schedule and turned out exactly what I dreamed of.

I now have a gorgeous new ring. I'd strongly recommend anyone in the market for custom or off the shelf beautiful jewelry to visit Plateau Jewelers, you'll be glad you did. I sure am!
Thomas A.
Dec 07, 2021
Wow! I had two rings resized and repaired. Expertly done, and fast! The staff were friendly and informative and the pricing was fair. I will return!
Kyla Page
Nov 17, 2021
I went to Plateau Jewelers to have two very special rings redesigned into something I could wear more regularly. I had a wonderful experience working with Kelly, as he led me through the process with patience and expertise. He educated me about my particular diamonds, and I felt so confident each step of the way that I was getting what I really wanted.

He made sure they were complete before an event I wanted them for, which I appreciated. I absolutely LOVE my rings and will absolutely go back for any jewelry needs. Thank you so much!
Mitchell H.
Sep 23, 2021
Phenomenal. replaced my ring i got and cherished on a family vacation which had lost its onyx and these guys fixed me right up. always been scared of fixing it as i didn't want anyone messing around with it but felt completely at ease with these fellas. outta check em out
Luna M.
Sep 23, 2020
I am blown away with the rings I had custom made. I didn't know what the process was but everything was above and beyond anything I thought. I can't wait for my next piece we make! Thank you So much!
Kristen F.
Jul 19, 2020
I am not very jewlerry savvy and was very nervous going to a jewlers to get a custom engagement and wedding ring made. I worked mostly with Denise and she made me feel so comfortable. She gave me great ideas and options based on what my overall vision was. Even when I was unsure if the vision for my wedding band would turn out well, Denise reassured me that it would be amazing and so did the rest of the staff.

Sure enough it turned out better than i could have imagined. The prices all seemed very reasonable for the quality of work and service. I will be a life long customer for any future jelwery needs!
Natalie A.
Jan 24, 2020
This place is awesome! I came here to see if they could help me salvage my rings after wearing them in the hot tub. They cleaned them within 5 minutes, and they looked brand new! Everyone in the store was so sweet and knowledgeable, I will definitely be returning here for any of my jewelry needs in the future.
Mary N.
Sep 27, 2018
I am so disappointed to write this review. I brought my daughter's charm bracelet in to have a new charm soldered on (it's a nice bracelet that was a gift). I thought the price was a little high for the service, but the sales team was so kind and the convenience factor helped me look past the price tag (the jeweler that the bracelet and charm come from does the service for free but are not located here). However, while playing in a trampoline one day, the charm PJ put on fell off.

She found the charm and I brought it back to the store to have it fixed. The sales lady was happy to help, but charged me again for the same job! I had to say no thank you as I would then be $40 into this one charm and still no guarantee that it would stay put. I'll take it elsewhere.
Kristine O.
Jul 19, 2018
I have used Plateau Jewelers for repairing my ring and replacing a lost stone. Each time they have done such a good job and my pieces come back beautiful! I love how they show you the diamonds under the microscope before and after the work so you can see what they look like and that they are yours. They always offer to clean my other ring when I'm there. Next I plan to have them design a necklace or earrings as I have gotten a lot of inspiration from their design cases.
Mothy R.
Jun 19, 2018
Kelly's work is amazing. Everything from original creations (like a tie tack modeled off a fishing fly), to simple fixes, to restoring a grandmother's wedding ring for my wife. And the entire staff had bent over backwards to keep things a surprise. Thank you Plateau Jewelers for years of wonderful creations, impeccable service, and bring involved in our community.
Ginnie R.
Dec 05, 2017
I have been a customer for several years, for several purchases, repairs and appraisals. Each time I was met by friendly, helpful employees and felt I receive value along with good service. Gene Roeglin
Greg T.
Dec 03, 2017
Honest, friendly, and creative. These three things sum up my thoughts on this business. I enjoy going in just to browse. Even during these visits they took time to answer questions and show me items. My only issue is that we moved to Arizona and they don't have a store here.
Diana H.
Feb 24, 2016
I highly recommend Kelly and his staff for all your jewelry needs. I have purchased several items and had a ring made and am extremely happy with the items and the excellent service I have always received. Kelly is a true professional and always makes everyone feel welcome and so special. The quality of his merchandise is exceptional - make this your one and only jewelry stop!
Carol B.
Feb 16, 2015
I had Plateau Jewelers repair a loose diamond on a ring they designed. Three weeks after the repair, the diamond fell out and was lost. I went back to discuss the lost diamond, and was told that it wasn't their problem. They did a poor repair job! Kelly, the owner, wouldn't help me after I had purchased two custom designed rings from him, and sent him many customers. I always tell this story to people I know so they will look for a different jeweler!
Liz W.
Mar 29, 2014
What a gem to have in our own backyard! They had a modest selection but a full catalog and would order anything we wanted to look at and/or could resize things there. Service counts and they are all about the service. Pricing feels fair, and you don't get that impression in downtown Bellevue. We got our wedding rings and will be back for the expansion set. By the way, they were open on Saturday, not sure why yelp thinks they were closed.
Ka M.
Jul 04, 2013
I went to Plateau Jewelers to fix a necklace. They screwed up the date, scrambled to locate my necklace, then were extremely rude to me as though their computer error was my fault. Each time I walked into the store (twice) they were abrupt, rude, curt, and disrespectful. There is simply no reason to treat ANYONE in such a way. I will not use them or recommend them due to their severe lack of customer service.
K. G.
Jun 01, 2013
I went to Plateau Jewelers after they were recommended to me by a friend. What a great experience! Kelly was friendly and professional and treated me with respect. They also have beautiful pieces of their own design. I will definitely be back.
Michelle C.
Dec 03, 2012
I brought in a design of a ring & some diamonds that I had. Kelly put my inspiration into beautification! I was so impressed with the process from the initial idea to the ring I am wearing on my finger. By the way, a pic of it is hanging on the wall, but it's even more beautiful in person. Thanks to everyone involved, you made my dream come true.
Kaitlyn J.
Jul 24, 2012
Considering i've worked in sales for 8 years, I find it amusing when sales people think they can try to "pull a fast one" one me.however, I've never had a business straight up LIE TO MY FACE just to make a sale (until now!). Pathetic. For a little hole in the wall jewelry store, these people have ego's like they're gods gift to the world. It's adorable. Whats really frustrating is clearly none of these employees are on the same page as to what they can & cannot do in regards to financially accomodating their customers.

For example, why would 3 different employees give me 3 different prices on the same ring? I should have gone with my instinct & immediately taken my business to Seattle Diamond Co. where they treat their customers with respect & don't resort to unethical business tactics because they are desperate for commission like Plateau Jewelers.
Jake O.
May 11, 2012
Extremely helpful and personable staff! Kudos to Bruce for helping us out in a pinch - fantastic customer service! I'll be back!
Margie B.
Feb 17, 2012
I have been a customer of Plateau Jewlers for over 15 years and have always recieved Fabulous customer service. They recently made a pendant for me and it is stunning! The entire staff is warm and friendly! Absolutely outstanding customer service! All my friends LOVE my new pendant! I am sure you will be seeing lots of them soon!