Luis is a master jeweler and true artist specializing in custom designed jewelry. Zavius Jewelers has expanded dramatically from its original location to a 13,000 square foot facility, designed by Luis, and situated in Rockford's premiere retail corridor off Perryville Road with easy access from Interstate 90.
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Reviews (30)
Angie Smith
Jun 26, 2022
Am very disappointed with the service this time, I have used Zavius before and been satisfied. But not this time, a simple resize of a ring very over priced. I asked why, they answered they cut and add, but the price of Sterling silver has not gone up that much!. So I called 2 other reputable companies. One was more than 1/2 the price and other was 30 less. So always compare prices.
Kristen Faulhaber
Jun 11, 2022
We received excellent service from the time we walked in the door. Jaime was so patient and not pushy. He helped us find the perfect ring. We had looked at a couple other jewelry stores and we were told it would take about 6-8 weeks to get my diamond engagement ring reset. I fell in love with a gorgeous ring from Zavius because it was not like anything we had seen.
We watched Luis put my diamond in the new setting and I left with the ring the same day! We also had the opportunity to watch Luis melt down my engagement ring setting and wedding band to make a new wedding band to match my new ring. It was very special to be able to watch this process of taking my 2 original rings and create a new piece from them.
We watched Luis put my diamond in the new setting and I left with the ring the same day! We also had the opportunity to watch Luis melt down my engagement ring setting and wedding band to make a new wedding band to match my new ring. It was very special to be able to watch this process of taking my 2 original rings and create a new piece from them.
Megan Lee
May 05, 2022
Zavius Jewelers are the absolute BEST! Luis does all of the work in the store which makes it that much better. Their customer service is top knotch and their work is amazing! Me and my fiance cannot wait to see our custom wedding bands when they are done, especially with all of the ideas that Luis brought to the table! I would recommend Zavius Jewelers to everyone!
Brent Johnson
Apr 27, 2022
Catherine Branum
Apr 24, 2022
Leann Nelson
Apr 17, 2022
Shopping at Zavius Jewelers was a wonderful experience. They truly cared about my investment and wanted to help me find the perfect piece. I was dazzled by the gorgeous selection and variety of beautiful gems they had for me to see. I felt that I was much more than a "sale" to them, and that I was being cared for in every step of my decision and purchase.
My new peridot and diamond ring is absolutely stunning. It will be a family heirloom that I will treasure and pass on. I am so glad I trusted Zavius Jewelers with my purchase.
My new peridot and diamond ring is absolutely stunning. It will be a family heirloom that I will treasure and pass on. I am so glad I trusted Zavius Jewelers with my purchase.
Brandon Pruitt
Apr 16, 2022
Valeri D.
Jan 18, 2022
I don't get a good vibe at all at this place. I have gone there 3 times and always felt the same way and have never given them any business. They contradict other jewelers on prices and issues, and they are quite overpriced. Luis seems condescending and their advertised services don't materialize. Seem untrustworthy, even if some people like his designs. He personally quoted me $10,000 more than another jeweler on the same design.
Nick Letsinger
Jan 05, 2022
Luis is amazing and went above and beyond for us! After a horrible experience with another jewelry store in town, Luis made my wife's dream ring for her. He truly listens to his customers and gives his heart felt passion to his creations. Zavius has lifelong customers in us, as we will go nowhere else now. Thank you sir for making her dream a reality!
Kenaniah Saunders
Nov 30, 2021
Harold Klinefelter
Nov 14, 2021
Louis is a down home amazing person and how he tries to personalize every individuals experience is above no others. I have nothing but praise for his expertise and personalization on anything and everything we have stopped in to challenge him with. Professional interaction like no other. My better half just love's her ring and that is what makes me happy.
I will admit that the picture does no justice and I will admit I'm far from being a photographer, so I rely on my words other than photography skills. Looking forward to having them make a wedding band to go along with the engagement ring. I have no doubt that I will be nothing else but be amazed. 10 gold 's hands down.
I will admit that the picture does no justice and I will admit I'm far from being a photographer, so I rely on my words other than photography skills. Looking forward to having them make a wedding band to go along with the engagement ring. I have no doubt that I will be nothing else but be amazed. 10 gold 's hands down.
Kelly Gerdeman Witt
Sep 08, 2021
I went into xavius Jewelers today to have the stone in my ring tightened up because it was loose. The counter girl was very nice and sad that we could do that. and it would cost $25. when she went back into the room where they make the jewelry etc that was that have windows in it he looked at it and laughed saying oh nice ring does she know it's not real? and proceeded to show everybody else behind the glass. he asked the woman if she was going to tell me that it wasn't real and her response was of course not it's not my business.
Betty Meness
Jun 23, 2021
Erica Tran
May 26, 2021
My family, especially my mom and her sister, have bought jewelry and customized pieces for 20 years. Which is why I wanted them to be a part of my engagement. I'm only 22, and hadn't plan on getting engaged for a couple more years but my mom was diagnosed with terminal cancer. My mom wanted to pick out my engagement ring because she couldn't be there on my special day.
My fiance's family and my mom picked out a ring from the Louis's private collection. He and the sales representative understood my mom's situation and even told us they were praying for us. My fiance verified that we would purchase the ring but needed to wait three weeks for a lucky day to purchase the ring (dates are important in Asian culture), which he informed the sales representative.
My fiance arrived three weeks later, and was informed that they sold the ring. I was shocked and devastated when told because by then my mom was bed bound and unable to shop for another ring. Zavius jewelry robbed me of an important memory that I would've cherished. I didn't have the heart to tell my mom that they sold the ring, so she passed believing that she picked out my ring. Zavius do not have customers in the best interest even when they've had loyal customers for 20 years. They only care about making an immediate profit. I still had a beautiful engagement with a gorgeous ring, but no thanks to Zavius.
My fiance's family and my mom picked out a ring from the Louis's private collection. He and the sales representative understood my mom's situation and even told us they were praying for us. My fiance verified that we would purchase the ring but needed to wait three weeks for a lucky day to purchase the ring (dates are important in Asian culture), which he informed the sales representative.
My fiance arrived three weeks later, and was informed that they sold the ring. I was shocked and devastated when told because by then my mom was bed bound and unable to shop for another ring. Zavius jewelry robbed me of an important memory that I would've cherished. I didn't have the heart to tell my mom that they sold the ring, so she passed believing that she picked out my ring. Zavius do not have customers in the best interest even when they've had loyal customers for 20 years. They only care about making an immediate profit. I still had a beautiful engagement with a gorgeous ring, but no thanks to Zavius.
J. Cross
May 02, 2021
Scott Taylor
Apr 25, 2021
Had a great experience with Luis at Zavius Jewelers last Christmas. I had wanted to get my wife a third band to complete her wedding set. I of course waited until close to December and Luis was able to turn around a matching ring within days for me. The ring looks great and my wife was surprise and happy. Thanks Luis and the teams for providing excellent service with quality products.
Madeleine Olk
Mar 25, 2021
Isabelle Roiniotis
Mar 22, 2021
Susie Valero
Mar 18, 2021
Brock Shattuck
Mar 14, 2021
The best jeweler in the world. They enjoyed making our engagement experience the best it could possibly be. They are a close knit group of people who genuinely want you to to have a beautiful memory. My family has been going here for generations, and we will keep going there for generations. Much love.
Shawn Christensen Ralston
Feb 12, 2021
I have always been very pleased with our experience at Zavius but not today. My husband took my rings and earrings there to be cleaned and checked because they had not been in over a year due to Covid and they wanted to charge him $50. This is ridiculous! This has always been a courtesy to loyal customers but now $50. I believe the right thing to do would have been to continue the courtesy today and say "in the future." I am very disappointed in this poor service and would not recommend Zavius for this reason going forward.
Betty Meness
Feb 18, 2020
Emilia Hickey
Feb 06, 2020
Don't go anywhere else! This is an awesome jeweler with a relaxed atmosphere. I had a great experience here picking out my engagement ring here. I had gone to other locations in town and felt like they were just trying to get me to buy something I didn't really love. Mike did an amazing job of teaching me the differences between diamonds and quality. Luis the owner, is a fantastic master jeweler who stands by his pieces. I definitely would recommend this place to anyone!
Jeanne Henke Maness
Nov 12, 2019
Melissa Allen Young
Aug 08, 2018
We brought a bracelet of my husbands to be repaired. It was explained to us it was past warranty and couldn't be repaired. We did not expect for them to repair for free but we also did expect to be treated rudely. He made us feel stupid in front of other customers and staff because we asked why it could not be repaired. We usually always try to support local but not this local business again.
Eddie Valdes
Jan 10, 2018
Gideon P.
Jul 08, 2017
J. A.
Jan 05, 2017
Cara V.
Nov 13, 2015
I purchased my wife's engangement ring and wedding band here and it was such a pleasant experience. The show room is large and very spacious.l with plenty of selection. The ring I got was a custom design piece and one of a kind. My wife ALWAYS gets complimented on it to point where she only wore it on special occasions because she didn't like all the attention. The prices were fair and the customer service was exceptional. If you want a quailty jewerly piece don't go anywhere else but Zavius.
Andrew S.
Aug 04, 2015
The rings we purchased from Zavius Jewelers were fantastic, she still gets compliments on it. Word of advice, if you make any sort of deal with them make sure to get it in writing so there is no question about the deal that was made. Overall, very helpful customer service and outstanding products at great prices.