Austin & Elkins Of Old Town Gallery Of Fine Jewelry

I brought my diamond wedding band to be remodeled at Austin and Elkins and could not be more satisfied with the attention to detail and the support I got from the owner, Robin. She made sure no stones were left unturned and that I was 100% satisfied with the restyling. Highly recommend!

My fiance and I worked with Robin at Austin & Elkins Jewelers to set a princess cut diamond into his great-grandmother's ring, and she was the best! The original ring is from the early to mid-20th century and had beautiful filigree work with six small inset diamonds along the sides that we loved, but had this inset bezel setting at the top that made the ring feel a bit dated.

The ring was also several sizes too large as I have tiny size 4 fingers. Robin worked with us to redesign the setting into a modified prong setting that preserves all of the original filigree work. She also got the ring resized perfectly without affecting the integrity of the ring. My engagement ring now feels like a celebration of my fiance's family history as well as our relationship. Robin was amazing throughout the entire process, so thoughtful with us and protective of the ring. We seriously cannot recommend Robin and Austin & Elkins Jewelers highly enough!

Loved working with Robin from Austin & Elkins to find our wedding bands! She spent a good deal of time with my (now husband) and I finding rings that were the perfect fit for our style and esthetic. She took a very personal approach and talked us through every step of the process! Would absolutely recommend her to anyone looking! (And her prices were very competitive with online platforms that have vastly inferior customer service and guidance). 10/10!

Robin was the best! She helped us find a wedding band, and even though it was not an expensive band, I felt like she gave us million dollar customer service. I previously bought my fiancee an engagement ring at a national jeweler, and in hindsight, I really wish I had purchased from her.

Robin was wonderful to work with. We had such a great experience with Robin after a complicated few months of figuring out what we wanted for our wedding bands. She was patient and informative and helped my husband and I make the best decision for ourselves. We both walked out very happy with our selections. We will definitely be back for future purchases!

Robin customized a ring for me from an old diamond enhancer, adding a new diamond and band. I have a beautiful work of art that I'm very happy with and the price was very reasonable. Robin is a delight to work with and aims to please. I highly recommend.

Robin was incredibly helpful in helping us re-size my fiance's wedding band on short notice. The price was extremely reasonable, she was very knowledgable, and she even cleaned my engagement ring for free. We will definitely be returning and recommending her to friends in the future!

Excellent jeweler! 10/10 would recommend. Robin helped us design a beautiful sapphire & diamond engagement ring with amazing attention to detail. Robin is extremely professional and an expert in her field with 20+ years of experience. She is trustworthy and has great contacts to source the right materials. We went in hoping to design something beautiful that could also last for generations. Robin helped us with grace and kindness, but also made it fun!

If you are looking to find that special person something that "wows", do not look further for a place to go. I purchased my fiancees ring from Robin earlier this year and the compliments she gets after all these months of being engaged are incredible. We have been planning our wedding and this write up has been a long time coming. Robin was absolutely wonderful throughout my process of choosing an engagement ring.

She made the process so easy to do. She really cared about my thought process towards my purchase. She gave me great recommendations and I am sure glad I listened to them. It worked out so well! Everyone loves the ring I chose and commends me for it. I couldn't have done that without Robin. She is wonderful. You are in the best hands with her. I highly highly recommend you reach out to talk with her. You will not regret working with her. Thank you so so much again, Robin.

My family has been using Robin at Austin and Elkins for 20+ years, but this past year I had the opportunity to work with her on my own engagement ring and wedding bands for my husband and myself. I (we) cannot say enough good things about Robin. She was wonderful to work with throughout the whole process and really made it special for both of us. I am beyond thrilled with our rings and I know that we got the highest quality in them all. If you have the chance, I'd highly recommend Austin and Elkins, service and quality unmatched! Looking forward to the next experience :)

Robin was awesome. I wanted to surprise my wife for our 10th anniversary so I had her wedding ring resized and a new custom ring made for the stone on my wife's original engagement ring. Robin showed me a bunch of options and helped design a beautiful ring. Both were done in just over a week for a price less than what I was expecting to pay. My wife absolutely loved it.

I was referred by a friend to A&E. Robin was absolutely wonderful! She worked with me to resize a ring that I've had for many years. She was able to bring it back to life! I was so impressed with the work and service. I would highly recommend her shop, I will definitely be a returning customer.

Robin was phenomenal helping us choose our custom made wedding rings. She was very patient and took all the time we needed to make sure that both the style and fit were perfect. We could not be happier with our experience with Austin and Elkins and would definitely go there in the future.

We went into Austin & Elkins for an upgrade we wanted to make to my wife's old engagement ring. From the moment Robin opened the door and welcomed us into the store, we were extremely pleased. She was a pleasure to work with and a true professional in this field. She listens to what you want and provides the best solutions to fit personal parameters.

We couldn't have received better service anywhere else. If you want a personalized and wonderful service with top-notch quality - don't miss the opportunity to work with Robin. Austin & Elkins is really the best in the area. We will continue to go back for any jewelry needs in the years to come. -Hazel & Chatham

A friend referred us to Austin when I told him I was in the market for an engagement ring and we couldn't be happier. We've just received the wedding bands as well and they're gorgeous. The thing that really stood out with Robin was that she worked diligently to understand the particular style of ring we were looking for, even when we weren't quite sure how to articulate it.

Everything from the diamond to the goldsmithing work was top notch. Moreover, we were able to get a stone for the engagement ring which was a very hard cut to find (certified Royal Ascher) but also incredibly high quality (VVS1). The price we payed for the stone was also well under the appraisal value. I'd strongly recommend anyone go see Robin if they're in the market for a custom, one-of-a-kind piece of jewelry.

Robin helped my fiancee and I turn a precious family heirloom into the perfect engagement ring. She hand picked the diamonds and finished our project ahead of schedule, which was amazing because I gave her a tight timeline to begin with. She personalized the process from beginning to end and kept me up to date on every step. We can't wait to work with her on our wedding bands.

Robin was a pleasure to deal with and went above and beyond helping me select and create a truly gorgeous engagement ring. My wife and I went back for our wedding bands and couldn't be happier. We will use Austin & Elkins for all our future jewelry purchases.