The Spiegel Family & The Jewelry Factory's roots in the jewelry business go back to the early 1900's in New York. As manufacturers in New York and later California, the company has supplied fine jewelry to the chain & independent jewelry stores in the United States. In 1976, The Jewelry Factory began bringing their expertise to consumers in a very personal way.
President Bruce Spiegel is a past president of the Universal City North Hollywood Chamber of Commerce, his wife & partner Zeda Dallas Spiegel is a past Diamonds Today Award winner.
President Bruce Spiegel is a past president of the Universal City North Hollywood Chamber of Commerce, his wife & partner Zeda Dallas Spiegel is a past Diamonds Today Award winner.
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Reviews (26)
Bruce Spiegel
Apr 22, 2022
A jewelry family for over 100 years, we operate a comfy showroom in North Hollywood by appointment only & have early hours during the week, personal service for repairs or custom work AND have a ton of jewelry online. Huge variety & selection of engagement rings & diamonds in every size, shape & price range. We want to be your best family in the business, give us a call & let us see how we can help! ( this is not a review just our input)
Linda B.
Apr 03, 2022
Linda B. - Happy Wife, Happy Life! Zeda and Bruce are amazing at what they do. They turned my engagement ring into magic when my diamond fell out after 39 years of marriage, and they hit the refresh button. Same Diamond, Different Day! They are professional, trustworthy (would trust them with the Crown Jewels) and kind. Would without hesitation recommend them to anyone. I can't stop looking at my wedding finger and hope to look at it for another 39 years. Rock on Jewelry Factory. Forever our "Go To". Cheers!
Angela H.
Jan 20, 2022
I found this place on Google and decided to make an appointment for yesterday as I was looking to get an appraisal for my wedding ring. Z was so sweet and kind when I was speaking to her over the phone and when I met them both the day of my appointment they were both so welcoming, funny and extremely knowledgeable. I found out they've been in the industry for over 40 years and they really know what they are doing.
Along with my appraisal, Bruce also cleaned and took very nice photos of the ring. He also gave me pointers to increase my chances of getting the best price for resale, which was above and beyond what I expected. I would highly recommend this business for any of your jewelry needs.
Along with my appraisal, Bruce also cleaned and took very nice photos of the ring. He also gave me pointers to increase my chances of getting the best price for resale, which was above and beyond what I expected. I would highly recommend this business for any of your jewelry needs.
Gary B.
Nov 14, 2021
I LOVE Bruce & Zeda at Jewelry Factory. I've known them for years and they are my go-to jewelers. They are so knowledgeable and easy to talk to, and we traded in some rings and bracelets we had which brought our final cost of our wedding rings way down. My wife Marilou who knows a lot more about jewelry than I do was really impressed with the way they took some diamonds she had on another ring and developed a beautiful wedding ring. I highly recommend Bruce & Zeda and The Jewelry Factory. Bruce also is a very good bass player.
Sergio S.
Oct 13, 2021
Ordered a custom badge pendant for my wife. ZEDA was soooo helpful in everything from picking out the right size pendant to some ideas to enhance the gift. But then I dropped the CAVEAT. "It has to be in my hand no later than 10/5/2021 we are leaving for our anniversary trip on 10/6/2021". ZEDA looked at the calendar and it was TIGHT TIGHT schedule.
I received the pendant on 10/5/2021. ZEDA had overnighted it to me - AT NO COST TO ME - so I can have it on time. Wonderful experience working with the JEWELRY FACTORY! they have a customer for life!
I received the pendant on 10/5/2021. ZEDA had overnighted it to me - AT NO COST TO ME - so I can have it on time. Wonderful experience working with the JEWELRY FACTORY! they have a customer for life!
Omar M.
Apr 03, 2021
Janet B.
Mar 07, 2021
Greg A.
Dec 11, 2020
Many years ago I was at a law enforcement conference in San Jose. Representatives from the Jewelry Factory were there and I ordered a badge pendant from them. Unfortunately, several years later my home was broken into and the pendant was stolen. I recently started a search for a jeweler that could make another pendant for me. Luckily, I came across the Jewelry Factory online and discovered they were the jewelers that made my original pendant.
I placed an order and received my new pendant today. I couldn't be more pleased with it. The craftmanship is great. I highly recommend the Jewelry Factory. Thanks Bruce for the quality product.
I placed an order and received my new pendant today. I couldn't be more pleased with it. The craftmanship is great. I highly recommend the Jewelry Factory. Thanks Bruce for the quality product.
Sheryl P.
Nov 21, 2020
Sabrina Garson Lcsw Ppsc
Nov 18, 2020
Rachel S.
Nov 11, 2020
We discovered this place after heading to the jewerely district in DTLA and finding that everything was closed due to the election and the possible political unrest. We had gone a few weeks ago but since we didn't have the engagement ring, it was hard to pick our wedding bands. When my engagement ring finally came, all the stores were closed in definitely and we were a bit tight on time.
So I called the Jewelry Factory, and Z was super nice and we scheduled an appointment to see Bruce at noon the same day. This place was a five minute drive from our place, which was great! He showed us some men's and women's wedding bands and said he'd show us a few samples in our sizes the following Monday or Tuesday. Bought our rings today and we love it! Bruce and Z are super nice and fun to chat with.
So I called the Jewelry Factory, and Z was super nice and we scheduled an appointment to see Bruce at noon the same day. This place was a five minute drive from our place, which was great! He showed us some men's and women's wedding bands and said he'd show us a few samples in our sizes the following Monday or Tuesday. Bought our rings today and we love it! Bruce and Z are super nice and fun to chat with.
Stefani G.
Sep 10, 2020
Bruce and Z are AMAZING! I needed to get my boyfriend a replica of a precious medallion and have been trying to find the perfect place to do it. Needless to say, most jewelers were closed due to the virus, and many were not a good fit or did not offer this service. However, Jewelry Factory got my trust right away! Bruce and Z were able to talk me through the process and were super friendly. LOVED the result. They made me feel at home!
Amber L.
Aug 26, 2020
I LOVE THIS PLACE AND LOVE THE PEOPLE! I was doing some research and came across this company and HAD to check them out. The reviews and energy they put into this store is outstanding. They are so welcoming and take the time to know exactly what you want. I had to get my ring re sized and it was done in ONE DAY. I will defiantly be back!
Beth A.
Jul 11, 2020
I was missing a few diamonds on some of my good rings and decided it was time to get them wearable again. I took the rings to the Jewelry Factory in North Hollywood. They did an excellent job matching the stones that needed to be replace, the new stones actually look better than the missing ones, with a good price and decent turnaround time. I had an appraisal done on all of them at the same time. Bruce and Zeda are very customer friendly and welcoming to their establishment. Highly recommend them for new jewelry or for when it is time to get the old stuff out and wearable again!
Ak B.
May 23, 2020
Bruce and Z are the best! I needed to get my husband a replacement wedding ring and was trying to do it over a holiday weekend during quarantine. Needless to say, most jewelers were closed due to the virus, or had limited stock. Not Jewelry Factory! Bruce and Z were able to talk me through their selection and ordered one for overnight shipping. Even though UPS messed up and didn't make the delivery window, Bruce offered to lend me a replacement showroom ring so I could give it to my husband in time for our anniversary, and then traded me the show ring for the real one when UPS finally delivered it. Their service is incredible and their prices are very good. If you're looking for something special - even under difficult circumstances - look no further.
S. R.
Feb 25, 2020
I am a very picky guy. The crew at the Jewelry Factory are amazing. They provide the best services from creating beautiful jewelry to fixing a broken piece of jewelry. I am so pleased with their customer service and creative abilities. I will never go to any other jeweler again. They are by far the best jewelry company I have ever dealt with. Thank you Zeda and Bruce for the best experience ever.
Shelly Young
Feb 03, 2020
From Tom, our friend, Bruce and Zee are the nicest folks. The photos On thier "old" web pages absolutly do not do justice to the quality and appearance of this ring. It is awesome! I purchased the 24k LAPD class ring from The Jewelry Factory and am way beyond happy with it. I don't know what else to say except thank you.
Liza F.
Jan 10, 2020
Highly recommend! On New Year's Day I got a beautiful commitment ring that belonged to my boyfriend's grandmother and it was way too big. I have never done any jewelry repairs so I was very nervous and did not know where to go. My friends had done their wedding rings with Bruce and had great things to say so I brought my ring here. It was an amazing experience from beginning to end.
Him and his wife were friendly, clear, direct, efficient with my time and thorough about the whole process and within a few days I had my ring back in the right size looking brighter and sparklier and more perfect than before!
Him and his wife were friendly, clear, direct, efficient with my time and thorough about the whole process and within a few days I had my ring back in the right size looking brighter and sparklier and more perfect than before!
Staav Goldreich
Dec 04, 2019
I was referred to Bruce and Z through family to fix my grandmother's vintage engagement ring and possibly create a custom wedding band to go along with it. They did an amazing job fixing the ring and helping me design a matching band. Ultimately, we decided not to have them create the band, but the quality of the work on my grandmother's ring, the welcoming atmosphere, and the flexibility to meet and talk whenever I needed them has made me a loyal customer. For any future appraisals, repairs, and jewelry buying needs, I'll be coming to them first!
Ashley L.
Nov 08, 2019
BRUCE AND ZEDA ARE MY JEWELRY ANGELS! My grandma had given me her family heirloom ring and I promised her that I would breathe new life into it by the time I saw her over the holidays. This ring meant so much to my grandma, but the style was a bit dated for my taste and took away from the beauty of the stones. I wanted to wear it proudly, and thanks to Bruce and Zeda, I can. Bruce suggested a waterfall setting for the stones which would truly make the diamonds the stars of the show, and simple enough that I can pass it down without worrying about it going out of style.
He also turned the yellow gold into white gold, making the ring appear more uniform to the stones. The entire process from design to execution took just about a month, as he promised. I couldn't be happier with the final result. The before/after photo speaks for itself. I haven't taken the ring off since the day I got it, and I absolutely cannot wait to show my grandma! A++++ for the jewelry factory!
He also turned the yellow gold into white gold, making the ring appear more uniform to the stones. The entire process from design to execution took just about a month, as he promised. I couldn't be happier with the final result. The before/after photo speaks for itself. I haven't taken the ring off since the day I got it, and I absolutely cannot wait to show my grandma! A++++ for the jewelry factory!
Anat S.
Jul 17, 2019
I was referred to the Jewelry Factory by my friend who told me that Bruce and Zee are top rated professionals and trustworthy. I had some pieces that needed repair; nothing expensive, but with great sentimental value! Bruce met with my daughter and I and suggested different ways to do the repairs. His prices were reasonable. The pieces look great and I couldn't be happier.
Trent W.
Jun 20, 2019
I actually enjoyed meeting the Spiegels (the owners), and was very happy with the repair that was done on two sentimental pieces. Their work is detail oriented, complete, and beautiful. Their experience and creativity comes across when you discuss your needs. Have fun, and confidence doing business with them!
Mr. M.
Mar 17, 2019
I had an amazing experience with Bruce's services. My fiance's business partner and mentor had recommended and referred us to Bruce. Theyve been coming to Bruce for many years. I would like to first off mention that he did an amazing job with our engagement ring. It's perfect in every way. We met his wife and baby dog, and was kind enough to offer us some water and tea.
Upon our first meeting, he took his time to getting to know my fiance and I and was interested in hearing our love story. And then my fiance and I got to know Bruce and his story and how he came into his profession. He was very helpful and knowledgeable about gemology. And so here I am writing a review about my experience of having not a single clue on how to construct an engagement ring from scratch.
My only preferences on how i wanted it to be was of course not going to be a diamond. Actually before we met Bruce weve talked over emails to arrange a meeting and he asked for some ideal pictures of engagement rings i had in mind and of course my ideas were all over the place. and so at our first meeting he showed us some rings and jewelry he had made, Then asked me some questions about settings and mounds to which i had no idea on how to respond. Bruce was kind enough to take the time to explain and showed us somethings to get a better idea and understanding. Helping me narrow my choices down andthen directed us to his website so that i can design my own ring from scratch.
The website was so easy and fun to use that i had designed so many different kinds of rings. Again i had to narrow it down so that he would have some on display for the next time we met along with the gemstones. Overall the experience was wonderful and efficient, this started in late August and my fiance proposed in October. I think Bruce may have had helped my fiance with his proposal. Engaged in Phuket Thailand as the sun was setting with a camera installed in the box. Thanks Bruce! for being so Kind and helpful and for playing a part in our love story. We very much appreciate your time and craft of making and matching the perfect ring
Upon our first meeting, he took his time to getting to know my fiance and I and was interested in hearing our love story. And then my fiance and I got to know Bruce and his story and how he came into his profession. He was very helpful and knowledgeable about gemology. And so here I am writing a review about my experience of having not a single clue on how to construct an engagement ring from scratch.
My only preferences on how i wanted it to be was of course not going to be a diamond. Actually before we met Bruce weve talked over emails to arrange a meeting and he asked for some ideal pictures of engagement rings i had in mind and of course my ideas were all over the place. and so at our first meeting he showed us some rings and jewelry he had made, Then asked me some questions about settings and mounds to which i had no idea on how to respond. Bruce was kind enough to take the time to explain and showed us somethings to get a better idea and understanding. Helping me narrow my choices down andthen directed us to his website so that i can design my own ring from scratch.
The website was so easy and fun to use that i had designed so many different kinds of rings. Again i had to narrow it down so that he would have some on display for the next time we met along with the gemstones. Overall the experience was wonderful and efficient, this started in late August and my fiance proposed in October. I think Bruce may have had helped my fiance with his proposal. Engaged in Phuket Thailand as the sun was setting with a camera installed in the box. Thanks Bruce! for being so Kind and helpful and for playing a part in our love story. We very much appreciate your time and craft of making and matching the perfect ring
Philip G.
Aug 30, 2017
K. W.
Jun 26, 2017
Excellent experience! I needed a ring appraised, but who do you trust? I was referred to The Jewelry Factory by a friend, and I am so grateful! The owners are incredibly warm and welcoming and fun to converse with. They're filled with knowledge and efficient with their timing and setting up appointments. Although I went for an appraisal, I was thoroughly impressed by all the services they provide. Looking forward to doing business with them again some day. Thank you!
Jeffrey Davidson
Feb 09, 2015