Jacques Jewelers

I broke my chain so I googled jewelry repair and found Jaques'. I'm so happy I did! Super friendly and fast service. I was expecting to leave the chain and come pick it up another day but he repaired it for me on the spot! He even took the time to explain to me what type of chain it was and all. While he worked, his lovely wife stayed and provided me with such friendly conversation. I didn't check out any jewelry because I just needed a quick repair but if I ever do need to I'll be sure to come back. Thank you so much!

Needed to get my engagement ring sized and wanted to support a local small business. After searching local options on google the reviews seemed promising. I have to say I was beyond happy with the results. They educated and explained the process to me. Spent one on one time with me ensuring the accuracy of the sizing I was requesting. Explaining every step of the way.

All work is done in his store by him. No shipping out items and having to wait weeks. I visited the store right before closing on a Friday and first thing Saturday am my ring was ready. When I went to pick up my ring I wasn't just handed it and sent on my way. I was once again given one on one service to ensure I was happy with my ring. Then through educating me and answering my questions I was able to see amazing hand crafted pieces of Jacques work that are absolutely beautiful.

He is VERY talented and well known in the Boston area. His wife is also a certified gemologist. As a couple they are a wealth of experience, knowledge, talent and smiles. They made me feel like I had known them for years. Never rushed or pressured just that they were there for me and happy to help. I could have spent hours in their presence. I will definitely be back for future purchases and highly recommend them for all of your jewelry needs both big and small.

My engagement ring has petals that required a custom wedding band. Jacques took the time to listen to our request, taught us more about diamonds and jewelery, and was transparent about the whole process of the actual crafting and labor for our unique piece. It looks gorgeous and I feel like a million bucks just wearing it. You can't get this amount of individualized care and attention anywhere else.

Jacques and his wife Reine are amazing! With their help I was able to design a one-of-a-kind engagement ring, which was beautifully crafted. They were incredibly easy to work with, and from the moment I entered the store I felt confident that I had made the right choice for a jeweler. Jacques designed my parents' engagement and wedding rings 35+ years ago, and the rings are as beautiful and durable as the day they were purchased. I could not be happier that I had the chance to work with Jacques and Reine.

It was great working with Jacques Jewelers for our wedding bands and engagement ring. Jacque and Reine are professionals of their craft and we could not have been happier with how the rings were designed. We truly feel that our rings are one of a kind. They were also very personable. Could not recommend them higher!

Jacque cares so much about each piece of his jewelry he makes and the story that goes with it! He and his lovely wife treat you like family, listen to what you want, and craft beautiful jewelry. He made my wedding band exactly how I wanted it a few years ago and recently helped me to protect my engagement ring from further damage with a small separator. I wouldn't go anywhere else and will only refer him to all my friends an family. He takes such pride in his work. They are they best!

Jacques Jewelers is my family's go to. Jacques' careful attention to detail and pride in his craftsmanship comes through all of his beautiful custom made pieces. My engagement ring and our weddings bands were flawlessly done and I'm always receiving compliments on both. We go to Jacques for all of our jewelry needs and each and every time he amazes us with his beautiful work.

Not only will you get beautiful one of a kind pieces from JJ but you'll also receive A plus customer service. Jacque's wife Reine is so attentive, caring and helpful in keeping the shop up! We love JJ!

Jacques Jewelers is by far the best value and most honest jewelers I've been to. After going to several big box jewelers who tried to up sell and change what my fiancee wanted in a ring we were recommended to Jacques, and we could not be more thrilled by the results. Jacques personally hand-made the head for the ring after not finding any to purchase that met his high standards. He walked us through the entire process and his wife Reine explained the grading process. Would not recommend anywhere else.

My husband bought me a ring but it was too large. We were driving by Jacques Jewelers and decided to stop in to see if he would be able to resize my ring. He not only resized the ring, but redesigned it so it came out beautiful! I love it more than expected! Jacques and his wife Reine make you feel not just like another customer but like you are family as soon as you walk through the door!

I was so happy with my ring but after wearing it for a week I found it to still be a little loose. When I went back, they were so welcoming and said no worries and had the ring resized. While I waited, his sweet wife kept me company. I thought I was being a pain, but they made me feel so welcomed for the second time around. I would highly recommend Jacques to all of my family, friends and coworkers. Go see Jacques and Reine for any jewelry issues, they are the BEST!

Jacques and his wife Reine make you feel welcome and like part of the family. They are willing to walk with you through the process and show photos of each step of the way (for jewelry redesign) Jacques has fantastic eye for redesigning old jewelry pieces! He has made my husband to be a beautiful gold band, sizing him on the spot! He resized my engagement ring on the spot as well!

I had brought in my grandmothers old engagement ring and he redesigned the piece better then I could've imagined for my own wedding band. I recently went back to have another ring from my grandmothers redesigned as a necklace for my sister as my made of honor and can not wait to see how it turns out! Would 100% recommend!

AMAZING! I brought my wedding and engagement rings to be fixed, cleaned and polished. Jacques and Riene were extremely attentive to my needs and they spent quality time with me to make sure I was comfortable with the work that was going to be done. When Jacques was done with the rings, they sparkled and shined like they never had before! I felt like I was wearing brand new rings again!

I had a family ring that I knew little about, and so based on the BBB rating, I brought it to Jaques Jewelers to find out more about the stone. Since it was in a bezel setting, it was hard to estimate the size and quality, but they were able to quickly file the setting down, remove the diamond, clean it, and measure it for me. Since it was less than 0.75 carats, they did not do a formal appraisal, but told me the approximate details about the diamond (CT, color, clarity, etc). I am very grateful they took the time to help me with my diamond! They are very professional. I will definitely return in the future for any appraisals I need.