Sheldon Jewelers

I have visited Sheldon Jewelers in Framingham twice. I am shopping for an Old Mine Cut engagement ring. The first time I visited for 10 min and the man working there ignored me and was quite unapproachable. I thought maybe he was having a bad day, so a week later I came back. There was a young woman working. She was lovely and very helpful. He took her aside to yell at her while throwing his hands up in the air, telling her she was wasting her time showing me jewelry.

I have never seen this level of unprofessionalism. Perhaps he looks at people and assumes that can't afford to buy things and then won't help them? I'm not sure, but I have never been treated so poorly by a salesperson. It's really disappointing, because there were some gorgeous rings that I would have certainly thought about purchasing. Overall, this man's attitude towards me was borderline inappropriate and he should be ashamed.

I just received a call from Sheldon, himself. Evidently I had completely forgotten about a pair of earrings they repaired well over a year ago! They could have disposed of them, they could have done nothing, I would be none the wiser, but Sheldon called me after all this time. That's why this jeweler has been in business for over 30 years. they are great at what they do and they care about the customer. Kudos to you and your son Sheldon and thank you!

Went in this afternoon to have a watch battery replaced. He replaced it quickly and at a fair price. Will definitely return for future service/purchases.

Definitely woth the visit. Customer service is excellent. A good variety of jewelry. I had a gold bracelet fixed here and I was very impressed. Will be returning.

Absolutely beautiful estate jewelry and very knowledgeable staff,

100 stars for my 100 year old engagement ring that was repaired by Sheldon. After leaving another well known natick/framingham jeweler in tears when they said to rip out the stones and replace with a birthstone since it's "not worth repairing" i wasn't sure what the future of this ring would be. Sheldon you have blown me away with your care and skill. I will never go anywhere else, you're amazing at what you do. Thank you so much!

Could not be happier with the work done by Sheldon Jewelers. He took great care in restoring my beautiful engagement ring from 1926, it's now ready for another 100 years.

I can't say enough about Russell! He is Sheldon's son and he went to school for design so he is into all of these programs to custom design rings. He worked with my fiance/husband drawing pictures and turning them into 3D images on the computer and when things were finalized turned it in to the most beautiful ring! He also advised us that the garnets I wanted around the side of the ring would not shine as bright due to the placement but he was ready with an alternative! Sheldon himself was always so kind to chat if we ended up needing to wait a few minutes for Russell to finish with another customer. The doggie cuddles helped too!

Sheldon Jewelers is a staple of the Metro-west community. They are honest, fair and will work hard to make all their customers happy! They have bought jewelry from me at the best market price and have sold me jewelry at a very fair price! Best prices on jewelry than any store in the vicinity! I LOVE SHELDON JEWELERS!

A wonderful family owned business, with incredible attention to detail. Amazing craftsmanship and customer service you will not find in any of the mall/chain retail jewelry stores. Extremely knowledgeable and would highly recommend.

This place is awesome! Russell worked with both my husband secretly to design such a special engagement ring that spoke to both my grandmothers and mothers rings. He also worked with me to design my band, helping me with every detail and incredible patience. This is our go to jewelry place and I highly recommend it!

Sheldon jewelers gave me a great deal on gold jewelry I was selling. I also bought a ring that they designed for me. It was awesome. Just what I wanted. I love doing business with an honest caring jeweler. Support family business. Thanks for being a great business in town.

Best store and jewelers ever! Completely honest and trustworthy. I won't purchase, repair or sell my jewelry with anyone else and I live in Pennsylvania. When I visit the New England area I always stop in and working with them from out of state is just as easy and incredibly rewarding! We LOVE Sheldon Jewelers. Highly recommend them!

Very honest and trustworthy family run Jeweler. The son sized my very difficult ring twice and it looks amazing, he was able to add custom bands and touches to match my husband's custom ring which we also ordered through them. I would recommend anyone to this place. I moved back to NY before the rings were done and they were excellent about keeping in touch and mailing them safely to us. Thank you Russell :

Always there when you need help fixing an old piece of jewelry, getting a new batters, or just want to purchase a great gift for someone. My family and I have been going to Sheldon Jewelers for years and plan on taking our business there for life. Thank you for the dedication and loyalty.

Russell is professional, honest, fair and goes above and beyond. His work is amazing. You will not be disappointed. I love my ring.

I was visiting the Boston area when a stone from my wedding ring fell out. Fortunately, my friends recommended Sheldon Jewelers for the repair. We had to leave, so the work was done later and mailed to me in Texas. When the ring arrived, I asked my husband to see if he could tell where the repair was made. He looked at it (he has very sharp. vision), and then asked for the loop because it was done so professionally that he couldn't tell where the repair was made without looking through a loop. I wish we had a jeweler like Sheldon Jewelers here in houston.

My husband and I purchased our wedding bands at Sheldon Jewelers and were so pleased with the service. The owner went out of his way to ensure that we were happy with the rings we chose and was so helpful throughout the process. I highly recommend.

Very friendly and personable service. Russell helped me replace the stone in my engagement ring. It was a tough size and fit to find and he found it, and the ring is beautiful! Both he and Sheldon truly care about their customers and their work and it shows.

Sheldon Jewelers is my go to for jewelry. There is a reason why they've been in business 30+ years. Their knowledge, expertise, and passion for what they do rivals any big box jewelry store. Support your local business and go check them out. Thanks again guys!

I got my wedding ring designed by Sheldon Jewlers and I couldn't be happier about it. I gave them a vague idea of what I wanted and my price range.the outcome is stunning! I get compliments on it all the time. They are easy to work with and I highly recommend them if you're looking for honest, beautiful craftsmanship at a fair price!

Russell is very gifted at what he does. His custom designs are immaculate. He is extremely knowledgeable and Is a trustworthy jeweler. If you are looking for a great custom piece Or even a unique piece of jewelry I would recommend Sheldon jewelers.

This is such a great place to sell your unwanted jewelry. The owner is very nice and engaging. I was surprised at how much my jewelry was worth. They are very honest and forthcoming, and simply pleasant to work with. You will not regret going here!

They are the nicest guys here! I've been going here for a few years for watch batteries and they are always so pleasant. Well. I bought a watch online last week and it needed to be sized. I was a little hesitant to bring it in since I bought it someplace else. Most jewelers I think would give you major attitude about that. He was so unbelievably sweet about it, AND he sized it for me free of charge!

They truly understand the long game of keeping customers happy and word of mouth. THAT is how you stay in business long term. I will always tell everyone how awesome they are!

I couldn't be happier. I got just what I wanted. Russell was patient and helpful and worked with me until I could make a decision that I was sure of. He is honest, trustworthy and fair. You won't be disappointed!

So happy that I found Sheldon Jewelers! Russell created a new custom ring for me with my original engagement diamond, and I couldn't be more thrilled. Beautiful work, fair prices, and a super nice family. I'll be back!

Russell is the best around! We went to him with an old family diamond and wanted it set into something custom and unique to match the history of the stone. Some big chain stores had turned up their noses to us and made us feel like the diamond was worthless while trying to get us to spend triple what we wanted for something new. Russell listened to us and found us the perfect design (twice since I'm so indecisive!). he added some extra personal touches and it's more beautiful than I could ever imagine.

The price was excellent and he completely took our budget into consideration to create something beautiful without breaking the bank. The most important part to us is that he respected the history of our stone and never made us feel as if it wasn't "good enough." He genuinely seemed excited to enhance its beauty. I truly believe that he loves what he does and puts that into every single piece he designs.

The sky is the limit when it comes to what he can do! He also gave us an extremely fair price for an old ring that we no longer had use for. I'd recommend him a million times over and I can't wait to work with him again in the future- for our wedding bands and much more. I have complete faith that you'll always get above and beyond from Sheldon Jewelers.

I've been going to Sheldon Jewlers for the last 10 years thanks to my parents, who referred them to me as they used Sheldon, for their go to jeweler for everything, over the last 20 plus years! Excellent service, excellent work! Extraordinary people!

Been going to Sheldons for over 20 years, when we folks buy jewelry they have to trust in what the salesperson tells you. At Sheldons its 100 percent an open conversation and you always walk out of there feeling like you spent your money for a quality piece. The biggest thing is, you can dream it, Sheldons makes it happen.

Nicest people I have ever dealt with. Had a clasp on a chain broken last night and really needed it to be fixed right away. Did my research online and found Sheldon's jewelry store. So glad I did! They were very busy and said I could have the chain back in 2 days, but I didn't want to wait and begged to have it fixed on the spot. The son was nice enough to expedite the repair service with a very small rush fee.

Now I'm very happy with the clasp fixed and the chain securely sitting around my waist. And to my surprise they have designer estate jewelry in stock, like David Yurman and Tiffany at very very affordable prices. Go check it out!

Amazing place, Russell did an excellent job picking out an engagement ring for us. He was a pleasure to work with and would come back for polishing my new beautiful ring. Thanks Russell

My friend had a wonderful experience with Sheldon Jewelers when selling gold so I went there when I wanted to do the same. From the moment I walked into the shop Sheldon made me feel welcome. He took a great deal of time talking with me, evaluating the pieces I wanted to sell and gave what I feel was a fair price for the jewelry. It is a family owned business and it shows.

I went to have 3 pieces of jewelry repaired and was quoted a price of $250. When I picked up the jewelry I was only charged $170. Who does that? Charged me $80 less than quoted and done well, I wouldn't go anywhere else.

I used Sheldon's to make a custom engagement ring and have also bought jewelry here. They did a masterful job designing my ring. Their prices are fantastic and they are a pleasure to do business with. Such friendly folks. I *highly* recommend them!