Bedford Jewelers

What a great experience. Came in for a quick fix. I was treated as if I was a life long customer. More than reasonably priced repair. I'll definitely be coming back soon. Thank you for such a good experience

Came in for a watch battery change. Scratched up the back of the watch and still didn't get it open. Didn't apologize or say anything. Avoid

My first visit in the nearly 15 years of living in locally. My kid had a watch that had stopped working and needed a new battery. The owner was very pleasant and was kind enough to do the repair on the spot. Pretty nice dog-friendly store, and Veteran's supportive. Excellent experience.

This is the most wonderful, ecclectic jewelry store! They have the most diverse taste, from silver to gold, precious and semi-precious stones, and the prices are very appropriate. A great eye for quality and uniqueness. If vintage is your passion, they even have estate pieces. I urge you to check them out!

Terrible customer service. I left a watch for repair and was told 8-10 days. Not a word for 3 weeks. I called. I was told the matter would be researched and I'd get a call back. No one called back. Finally I went in personally and was told the watch had come back but was still not running. It was sent back to the repairman with no explanation as to what the problem was.

Two weeks later a call came to come get the watch. I went in today to find the watch was still not running! The clerk had no explanation - just a "sorry." I am incredulous at how poorly they have handled my situation. Oh, BTW, they wanted $15 to take out a link from a new watch band. I went to KB in Bedford Center - done in 5 minutes for $7. You can do way better than Bedford Jewelers

Great service friendly people and the dogs are cute too always a smile when you go in there