Cooper Jewelers

When buying my engagement ring I had a very specific and unique design in mind. Not only were they able to create the ring I was looking for, they consulted me along the way with a level of detail and care that I've not received anywhere else. I was so pleased with Cooper jewelers that I came back to buy a Rolex from them. Once again their product quality, attention to detail and customer care was second to none. Thank you Cooper Jewelers!

Cooper Jewelers provided the exact service I needed. Elayne patiently introduced me to her extensive collection of luxury watches and I absolutely fell in love with my new Baume & Mercier. Jack ensured that the sizing was perfect and even added a new battery. I truly appreciated how easy they made the shopping process; just a few questions about my tastes and they immediately zeroed in on my dream timepiece. Exquisite tastes matched with easy personalities. I couldn't ask for more and I definitely know where I'll be going for my next big gift.

Popped in today to have a few watch batteries changed.the team was nice, thoughtful and worked quick to finish. While waiting around, I saw all of the cool watches and I will definitely be back to hopefully invest in one of the many beautiful IWCs. Great place in Warren, check them out

I went to Cooper Jewelers to get a ring for my graduation gift! It is truly my favorite ring. I wear it every day. It has 0.15ct diamonds and is a stack ring. When I Inquiryied about it, they gave me all the necessary information and even offered to resize it if it did not fit the way I wanted. I appreciate the thoughtfulness that Cooper Jewelers always showed me and I can't wait to come back for more diamonds! I mean, after all, they are a girls bestfriend!

DO NOT GO HERE Do not waste your time or money here. They are rude to their customers and have very poor quality control of their craftsmanship and diamonds. There are much better places who treat you with respect and value your time and money. My husband got my engagement ring made here and 4 times they messed up the resizing! Broke diamonds and then after I wanted my ring lowered because the setting was high they didn't want to! You made the ring we spent Thousands of dollars with you! Then then make me a new ring only to have diamonds fall out a week later! Never again.

I dropped off 2 things for repair, an ankle bracelet and a little girls earring to be glued to the stud. When I went to pick it up, the earring was black like it had been burned and several of the tiny diamonds missing. When I asked what happened, I was told that was the way I brought it to them. Which was not the truth, and that couldn't replace it anyway cause they did not sell that type of jewelry.

Ok they were just $200 earrings but the point is what was done to it was they tried to solder rather than glue and burned it, then lied about it. I had no proof of how they looked before. I guess I should have taken a picture of it before hand. I never thought this would happen. I think they did not charge me for it, but again they did not tell me this.

I only know because when I dropped off the 2 items I was told it would cost me about $65, and I only paid $35+tax. But I'm still out my grandaughter's earring. I will never go the again.

The man who helped me was a snob. I brought in a $300 watch to have several links removed from the band and he referred to it as "cheap." Insulting your customer (a Warren resident) is never a good thing!

Cooper is truly a boutique jewelry store - a rarity and unrivaled in our area. Just think about the fact that you can buy Ulysses Nardin timepieces, IWC, Breguet, etc in one location- you can't find these haute horlogerie brands at an independent jewelry store anymore. Jack and his team travel to Switzerland for the Mecca of mechanical watch expositions every year-BASELWORLD.

They are not only a great resource but truly watch aficionados. When it comes to bespoke jewelry and a truly catered experience I always return to Elaine for her expertise and her creativity. If there's something you've seen somewhere but it's not to your exacting taste bring a picture or describe it - she will make it. If you've imagined something she will bring it to fruition.

Then there's her spec pieces which are one of a kind and amazing- she has many pieces she's made for herself without the intention of selling! In a nutshell: world class sevice, amazing rare selection - the experience you deserve when acquiring beautiful things.

The most obnoxious people ever. First time I went there, years ago they said too busy to help you come back later, I was the only person in the store. Gave them a second try this time by phone to ask a question. I wanted to have my watch repaired and I was told they have a watchmaker. I asked if it was on the premises, he exact words were, It's irrelevant, he could be located in North Carolina for all you car. I was at a loss for words. I will never have any dealings with this place again. I'm not even sure it's a real jewelry store. If you know what I mean.