Vienna Jewelry & Estate Buyers

I had my engagement ring resized here! Initially, I had no clue what size was best for me. Mr. Duffy gave me advice on sizing and explained to me how different conditions contributed to my size. Super friendly business! Turnaround time was fantastic too! Beautiful selection of jewelry. It will be worth your trip 1000%, you can't find great service like this nowadays.

These guys did an amazing job on my wife's engagement and wedding rings. She was absolutely floored!

I inherited some jewelry from my mother. I needed some repairs and resizing done. They had it done in no time and the prices were surprisingly low! Staff was very friendly. I'll definitely go back and I recommend them. Great family type environment.

I went in to purchase a birthday gift for my wife. My budget was small, especially compared to the higher end items they have. After picking out my item, knowing it was for my wife's birthday, Scarlen wrapped it, put it in beautiful tissue paper and a really pretty bag and gave it to me. That that kind of thoughtfulness is rare. Also, I loved chatting with Duffy, who is a fountain of knowledge for all types of watches. I will definitely be back.

My wife was extremely happy with a custom jewelry design executed by the experts at Loudoun Jewelry. Prices are very reasonable and customer service is excellent.

Amazing store with friendly and knowledgeable staff. A wide variety of jewelry ranging from affordable to extravagant. Best of all if they dont have it, they can make it!

Vienna Jewerlry has excellent service in all types of jewelry from heirloom or antiques to current and contemporary jewelry. Excellent watch repair. I have a watch 1980s golden-winged longine that is extremely hard to fix they did a remote for a marketable job. Many of my rings have been sized, which I have extremely small fingers 4 3/4 - 5. They too have been in Vienna business over 25 years.

Professional and knowledgeable with all types of jewelry. And yes in one posting I did notice that they do take jewelry on consignment. I would certainly look in to their Consignment jewelry before purchasing new. There a jewelry store I would highly recommended you visiting and see for yourself. Patrice H Drake

Very friendly, helpful, and professional staff! Really appreciate the assistance! Great experience! Thank You!

Just bought a hard to find bull head Seiko from Vienna jewelry for a great price. I am so happy with my vintage Seiko, it's very collectible and rare find. I got lucky! New review: Dec 2018 Running a jewelry store is hard work and there is a lot of competition in northern VA. I personally know the people here. Hard work should be recognized and yelp should not be playing around with people's livelihood.

So that you know my friend, YELP is exposed. I have spend a few weeks doing yelp research and 75% of the people that view yelp have stated they go directly to the "non recommended" reviews section (like I did) because, "that is where the TRUTH lies" ~ Yelp is known to manipulate reviews unless you pay for ads and it must be stopped. Also it does nothing to protect paying businesses from bat shit crazy customers that have nothing better to do than to slander of business.

Fight the fight! https://www.change.org/p/small-business-owners-make-yelp-stop-extorting-small-businesses?recruiter=909691208&utm_source=share_petition&utm_medium=copylink&utm_campaign=share_petition

I've messaged them several times via their contact page asking if they could repair a product- I have yet to receive a response, it has been at least a month now.

Finding a friendly down to earth and non snobby jeweler in the Tysons area is a struggle, but every single employee here is accommodating and genuine. I will be doing business here for many years to come. They can find you anything and with a smile. Trust me. these guys are the best.

I recently went to Vienna Jewelry to have a stone set for my grand daughter. I was very pleased with their service and their suggestion. The stone was set quickly and when I picked it up, the stone looked beautiful. The store threw in a chain to go with the pendant. Highly recommend checking out Vienna Jewelry.

Found Vienna Jewelry on Yelp, because I was looking to appraise my watch for sale. I came directly from another shop (not to be named, but it's in Tysons), and they did not treat me very nicely. Vienna Jewelry, however, was a completely different experience. Thanks to Duffy for being patient, kind, and knowledgeable and assisted me with getting my watch appraised. I will be referring customers to them and using them myself in the near future again. Thanks for the outstanding customer service!

10 out of 10! Dave and Suzette were wonderful to work with! I sent them a custom design for my wedding band and they went above and beyond to create a beautiful ring for me. Dave's craftsmanship is impeccable. When I wasn't 100% sure of my original design, he suggested something new, and recreated an entirely new ring for me in just a few short days.

He worked tirelessly to make sure I had my ring in time for my wedding, and I am so so so happy I went with Vienna Jewelry. Their entire staff is extremely helpful, friendly and competent. They work quickly, do very nice work and you can tell they take pride in what they do. I definitely recommend them for any custom jewelry designs, if you are looking for a unique vintage piece, or a nice watch.

I've never bought or sold to them but I ALWAYS take my watches and my family's watches here for links and repairs. The staff I've worked with have always been above and beyond. They are friendly, quick, attentive, and go the extra mile. I took my boyfriends smart watch band in as the clasp had broken. Due to the actual design of the band, the guy said they would need to get creative. it has lasted for YEARS. I've peeped their selection and will definitely be pointing the bf there when it's time for some bling

Do NOT sell gold to this place. Today, the value per oz is 1215, I was offered 840. Curt and abrupt lady behind the counter.

Honest service at a fair price. Such a nice change of pace from the big brand jewelry stores that seem to be more interested in moving product than craftmanship.

I really want to like this store but just can't. The biggest problem is their staff. I've been in a few times and I've had to deal with the same sales person everytime. She is difficult to deal with and makes everything, even looking at the jewelry, a pain. She is exhausting and makes the experience unpleasant. At my last visit she kept pushing a very unattractive piece of jewelry on me.

I was clear that I had no interest and even she admitted it was ugly. I decided not to buy anything and left. She has told me more than once that she wouldn't sell me something because it wasn't right for me. Does anyone ever fall for this? There are other stores like this within a mile or two who have more inventory and are so much nicer to deal with.

I visit their stores every few months and have never left empty handed. Good sales people can help you find things in the store you'd otherwise not notice. I've not experienced that here.

First time ever visiting, Went in for an appraisal but once I mentioned I might be interested in selling my piece of jewelry, the employee was as rude as she could be, already reassuring me I would never get a reasonable offer from them. Nasty is the only word I can use to describe the way I was treated. I thought this would be a nice jewelry shop but I was appalled by the "pawnshop demeanor" and by the customer service I received.

She wouldn't let me talk and dominated the conversation. I let her do that for about 2 minutes before walking out. All I desired from my visit was for the employee to take a SERIOUS look at the beautiful jewelry I put in her hand & be treated with respect as a customer. Too much to ask? I'm new to the area. I obviously didn't do my research before stopping in. I've passed the store many times and figured I would try them out. Never going back. Promise you that.

For me, this merchant did not stand behind their work. I had a metal inset setting replaced along with two VS1 diamonds on my grandfather's ring. The repair lasted 16 months before a prong broke off and my diamond slipped out- gone forever. The ring is nearly a century old and had never lost a stone prior to its' rebuilding by this jeweler. This merchant was indifferent to the damage and offered no compensation for my inset or for the missing diamond.

I have been a customer of Vienna Jewlry since they opened. Do I enjoy my visits to this shop? Absolutely! There has been many times my coworkers and I have taken our lunch hour by driving a carload over to see what new items they had. When I have out of town guests, they always want to go back to check out what they have and we all end up happy. The staff is probably the nicest group of people you would ever meet. They will take as much time as you need to browse and make a decision. Give them a try.you won't be disappointed. Their reputation is outstanding in every way.

I brought a diamond ring to sell there and was not impressed with the price they offered. I took the ring to four different jewelers, and the offer Vienna Jewelry gave me was a full 33% lower than the next lowest offer and not even half of the highest offer I got. The staff was friendly and helpful, but based on my experience I wouldn't sell my jewelry there if you want top dollar.

I stopped at this store after seeing the other jewerly store I had yelped earlier was closed for the day. I needed to get my husband's battery on his watch replace and had a link taken out to make it smaller. So I stopped at this jewerly store and was in and out fairly quickly. The only thing that was strange was I was not given back the extra link that was taken out of the watch. I am not concerned about this since I have an extra link at home. The staff was extremely friend and helpful to me.