Dickinson Jewelers

My fiance and I had the best experience here. The staff went above and beyond to make us feel special and you can tell they care. We were provided exceptional service and were able to find the perfect ring because of the staffs attention to detail and passion to make this occasion special. Sam helped my fiance find exactly what I wanted and Mika greeted us both to get the ring resized and assisted us in feeling special.

Both staff made me feel like a princess and gave me this amazing thoughtful gift and hand written card. We will never go to another jeweler and highly recommend this establishment! and highly recommend this establishment!

Ms Mika was an absolute pleasure to work with. Her knowledge, patience, and kind heart was refreshing. As long as she is here I will coming to her. I've found my new jewelry shop.

When nobody else could they could. My fathers watch was broken and needed to be fixed and nobody else would even try. Sherry at Dickinson is so helpful and caring I cannot say enough good things about her and Dickinson. Thank you guys from the bottom of my heart.

I had the pleasure of working with Kristy to find an engagement ring for my girlfriend. I came in with a rough outline of what I wanted and left with several great options from which to choose. I had an imminent goal for a proposal date, and Kristy helped ensure the ring was ready for the big day despite some supply chain issues that added some delays.

The staff at Dickinson was very professional, knowledgeable, and accommodating, and I will definitely shop here again. Thank you for helping me ask one of the most important questions of my life!

I have shopped at Dickinson Jewelers since they relocated from Clinton, Md. to Calvert County. The customer service has always been exceptional. The quality of the jewelry and selections put all other jewelry stores to shame. The owners, Claude & Kathy have exceptional taste & there's always new & interesting jewelry collections being added to their stores. Dickerson's is the only jewelry store that i will buy jewelry.

I had a great experience when I came in to shop for an Anniversary ring. I was promptly greeted by Kristy who was very helpful in showing me rings that matched what I told her I thought I might like, since I wasn't sure. Another staff member offered me a cup of hot brewed coffee as I looked and worked with Kristy. That was very thoughtful! Kristy found a ring that she thought I might like and I just fell in love with it!, I ended up purchasing that ring.

The entire purchasing experience was delightful. Kristy went out of her way to work within my budget and offered me different options along the way. All the staff was very professional and friendly. Kristy knew her business and offered / sold me a very good product!. I have shopped and bought several pieces of jewelry here before, so I started here. Many thanks to all your staff. I will certainly recommend your fine jewelry store.

I called VERY last minute to Dickinson Jewelers in Dunkirk and was assisted by the very friendly, knowledgeable, and professional Mika. She assisted me in locating a lovely piece of jewelry for my wife. She located the item and promptly returned my call. I can't thank her enough!

My experience with Dickinson Jewelers was wonderful. The jeweler who assisted me, Kristy, was knowledgeable and hands on with every step of my custom ring order. I highly recommend Dickinson for custom jewelry. I will definitely be a return customer.

My visit was outstanding! The Sales Representatives were, pleasant, caring, knowledgeable and willing to make our experience a pleasant one! This wasn't my first visit to Dickinson Jewelers and it definitely won't be my last! The Jewelry is of the finest quality! Thanks

My experience at Dickinson Jewelers was outstanding. Upon entering the store I was greeted by Mrs. Mika who treated me with care and respect. I told her what I was looking for and she showed me many different options to choose from and she was very knowledgeable about the products and services that they offer. She even offered me refreshments. I selected my choice and left feeling happy and satisfied. Thank you, Mika

I have had two stellar encounters with jewelry purchases from Dickinson Jewelers. I live in New York state and had seen two necklace chains and some pendants I was interested in purchasing. Rather than purchase online, I called the Prince Frederick location. I received the warmest customer service from a woman named Arielle. She looked up the items and told me they were at the Dunkirk location.

I then spoke to Kathy Dickinson at the Dunkirk location.who could not have been more helpful or lovely in helping me with my order. As soon as I received my purchase in the mail, I called to order another chain and pendant. Beautiful jewelry.top-drawer customer service.and they were so helpful to mail it to me in NY. I highly recommend both locations of Dickinson Jewelers!

This is a terrific place to purchase jewelry all of the sales people are very kind when you come in they do great everyone someone will ask if there's something they can help you with, if your like myself I prefer to browse alone and when I'm ready or need to ask questions I will. It's not that I don't want the help I just want to look around and see what they have on my own I understand they are just trying to help.

And that's what I like about here they let you browse without haggling you so for that reason I keep coming back. I have checked in here on yelp a few other times but it says this was my first check in? They also do a lot of custom jewelry anything you want to design they can help with. I figured out why in check ins aren't here I have also been to the Dunkirk location.

I got a large beautiful pair of silver hoop earrings for Christmas. They had a thin curved wire for pierced ears and a small silver ball at the end that I could not get through my holes. I brought them in to have them changed to a stiff, straight bar. It took less than two weeks and I can wear them now with no problems. The jeweler explained what they had to do personally. Everyone was extremely pleasant to work with.

As a Dickinson customer for many years I was very disappointed in their customer service when trying to sell a piece of jewelry back that was previously purchased from their store. First they couldn't find the ring that I dropped off there to have it looked at and when they did they were rude in the way they told me that they were not interested.

I have purchased several items from Dickinson for my girlfriend and every time I felt I got a fair deal and good value for my money. A local family owned business that is active in the community as well. Some jewelers can be profit driven or even a bit commercialized. Dickinson Jewelers seem to me to be good decent people making an honest living. That is a HUGE plus in the jewelry industry. The selection is more than I would have anticipated in such a rural area as well. Give em a shot, you will not be disappointed. PS: They carry Pandora!

I have always enjoyed every encounter with the people at Dunkirk Dickenson. Their jewelry selection is nicely varied and the services they've done for me (watch repair, ring adjustments, jewelry purchases) have been exact, courteous and pleasant.

I had the worst customer service today. My bf bought 2 $50 gift cards for Dickinson Jewelers back in Nov 2012. I live about 40 mins away and don't get to Prince Frederick too often but I assumed they would expire a year from Nov so I had enough time. Well on Sat I thought I have to get up there it has almost been a whole year. I looked at the cards and they expired Dec 31, 2012. 51 DAYS LATER AFTER my bf bought them.

I called seconds later to ask if they could please honor them since it was a $100 and said I can be up there Monday. Never got a call back so on Monday drove up there. The lady working there went and asked the manager. He said they are no longer any good BUT they MAGICALLY become good if I spent $400! No compromising that was his compromise. I would have been satisfied if he would have just honored one of the $50 cards.

The money hungry greedy owner lost mine and my family's business. If I could rate 0 stars I would. Also after this I found out it is Maryland law since 2010 that store specific gift cards CAN NOT expire within 5 YEARS of purchase. So by law he has to honor both with NO stipulations.