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Austin & Company Jewelry Buyers is a family-owned and run business located in San Jose, California. We have served 1000's of people over the past three decades, and have offered great client service. We pride ourselves in our huge and diverse client base. At Austin & Company Jewelry Buyers, no transaction is too huge or too tiny.
Reviews (11)
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Mark R.
Mar 25, 2021
Michele is very kind and helpful soul! She is the owner and a very intelligent woman! Beautiful selection of jewelry and unique art! Highly recommended
John C. Peterson
Mar 08, 2021
Selling gold jewelry and sterling silver that our grown children had no interest in isn't something we had any experience with. We did our research on the process and obtained estimates from major and local businesses that buy gold and silver. Michele's in Austin, Texas was recommended on an independent website that provided a tutorial on selling but didn't buy themselves.

When we told Michele's the number of pieces and pattern of the sterling we wanted to sell, Phillip gave us an email estimate that was 20% higher than the next highest offer. Always wary of internet transactions we did more checking and found only favorable information. Additionally, we checked with a friend in Austin who gave Michele's very high marks. Based on an email exchange and a leap of faith (which turned out to be not a big leap and our faith was met with honesty and efficiency) we mailed the sterling to Michele's.

Within 24 hours of receipt Phillip had transferred to our account the offered amount plus the cost of mailing and insurance. Nice touch. When it came to the gold which had to be tested and weighed, Phillip did this and provided an estimate that was based on the current gold prices but considerably higher than rates we had been quoted by other buyers.

Our dealings with Michele's were fast, efficient and totally satisfying. It was a pleasure dealing with them and we will do it again if we come across any hidden treasures. Highly recommended.
Arsala K.
Jan 06, 2021
Vail makes me think of rich, old and sophisticated! This place definitely has that vibe! Staff was nice and walked me through the history of some of the pieces. Definitely worth a pop in and see kinda place.
Gerry Perlman
Nov 17, 2020
Called and asked if they could buff out and polish my Tiffany men's Sterling Silver Cuff Bracelet. They told me to come over and they did it while I waited. It looks like the day I walked of of the Tiffany store when I bought it. Great People Great Service.
Karen Crosby
Jan 26, 2020
I've been hit hard by the COVID circumstances and was looking for a place that would give me a fair price for my collection of sterling flatware. After much searching, I came across Michele's. My communications with them were prompt, friendly and accurate. They sent me an estimate which met with my expectations. I followed their directions and shipped my items to them.

They sent me a check promptly at the price they quoted me, and even reimbursed me for shipping and insurance. I aprreciated their help during a difficult time and highly recommend working with them.
Annmarie B.
Jan 04, 2020
Just sold some jewelry at Michele's, could not have had a better experience! Everyone there was friendly and professional, treated me as if I was selling the most high end jewelry. I checked prices at other places before going to Michele's and they paid me quite a bit more. I highly recommend them for both buying and selling!
Katherine White
May 24, 2019
I made an appointment with Michele's Estate Jewelry and Silver since I was looking to sell a variety of items -- loose diamonds, watches, pearl necklaces, and earrings. I had read plenty of excellent reviews on both Google and Yelp. The shop has many items in it -- silver coffee services, engagement and cocktail rings, watches, pearls, earrings, and glassware -- all beautifully displayed. Phillip, son of Michele, was very knowledgeable and helpful throughout the whole process.

He explained lots of details about the items and patiently took the time to share which pieces were/weren't for them and why. He also recommended other leads for items on which he didn't make an offer to purchase. Phillip is very conscientious, detailed, thorough, and transparent. He made what I thought would be a complicated and stressful situation both remarkably smooth and very straightforward.

I feel grateful for the very fair offer I received and would definitely do business with Michele's again and already referred a friend there to buy a diamond tennis bracelet.
Arlyn Robinson
Jan 31, 2019
Awesome service! The Howe's personality and complete customer service is superb. Took my platinum rings in for buffing and polishing, when the jeweler was finished they looked brand new. I have purchased other rings and I am so happy to have Michele's Estate Jewelry as my go to place for high quality products.
Ronald Tant
Apr 04, 2016
We were hoping to find a buyer who would resell my grandmother's flatware and not just remelt it. Michele's offered us a reasonable price, walked us through the process, and were always friendly and quick to respond. It has been a pleasure doing business with them.
Karen Griffith
Jan 22, 2016
Michele's came highly recommended to us. We took two sterling tea sets in for evaluation so we could gift them fairly to each of our children. We were impressed with their professionalism and knowledge and came away feeling that we had had a great learning experience, and had received a very satisfying appraisal. Not only that, but the antique merchandise in the shop was beautiful and exquisitely displayed. We would not hesitate to recommend Michele's.
Ilene Modica
Dec 15, 2012
I had contacted them via email and they were wonderful to deal with. I was communicated very well about our transaction and it was a pleasure to deal with this company. It was difficult to let go my mom's silver flatware but I didn't want to see it melted down. They paid me a fair price and paid for shipping. I received my check in a timely manner and again, they constantly were in contact with me by email. Would highly recommend them and will use them again in the future.