Alpine Jewelers

Well.if you're looking for a jewelry store with a very attentive salesman who listens and will actually put in the work for you with his best intentions and has your best interest at heart.then go to Alpine in Idaho falls!

Alpine Jewelers did a custom set of earrings for me and made the process amazingly simple and enjoyable; the earrings turned out incredible! The management seem to go out of their way to make sure customers are satisfied. I've been numerous times and always felt like a valued customer, and they really know the business.

My mother was a loyal Alpine Jewelers customer. The owner was her salesman before he opened up shop and she followed him over. She had around 6 rings from them. I went in after she passed in December and inquired about resizing some rings, they told me that they "weren't worth the money" of resizing. Not to mention it was a $350 quote for one ring to resize and fix some prongs that they swore were loose. It broke my heart to hear that wearing the rings my mother wore every day of her life aren't worth resizing. Not their place to say in the least. Loyal customer lost.

Watched one of the employees come out and talk very disrespectfully to the security guy doing his job trying to help keep parking straight and make going to that area simple, kinda sad to see people treat other people poorly even if he was doing a little out of his area he was still trying to help the general area. 10-10 won't recommend this place, poor customer service to a fellow human being.

I would give negative stars if I could. Unkind and unresponsive. Paid to get my watch switched from one bracelet to another and they lost an end link. Told me I had to come in to even show them what I was talking about. DON'T go here

Alpine is the only place in Idaho Falls (and surrounding area) to go to for all of your jewelry needs. They have always been very attentive when I go in, and they all know a lot of their customers by name. I have had rings re-sized, fixed, watch batteries replaced, cleanings, purchased several pieces from them, and each time was a very pleasurable experience!

The service wasn't great at this Idaho Falls location. They made me feel like I was inconveniencing them and it felt very rushed. It made me feel anxious. I had them resize my ring and it's still too big, even though they sized me at 5 3/4 and the sizing ring they used fit perfectly. The Rexburg location had exceptional service and after going there I was just disappointed by the service at this location.

Went to see how much I could trade in a ring for. Waited for an available person to help me. Three more couples came in after me and they were helped first. Eventually I did some recieve some assistant but the guy who helped me was really rude. If your a women I would not go in there because NO one will help you!

If you don't go to Alpine for your jewelry, you're making a mistake! They are the best around! They make everything so easy. They found exactly what we needed and are so helpful! Working with Scott and Riley was AMAZING! I won't go anywhere else except Alpine! We ordered the ring for my fiance and when it came in just 2 weeks before the wedding it didn't fit! Riley was on the ball, figured out where the hiccup was l, worked with the ring company, and got us a new ring STAT. The ring came in with plenty of time before our wedding day. I am so grateful for these guys!

My dog recently passed away, I tried very hard to find a jeweler that could make a memorial necklace for me. Went through about 16 different places, until Alpine Jewelers agreed to help me out financed and very efficient. The team there rocks!

Went here to get my ring resized after having my Son. They had to resize it twice because both times failed. They blamed it on the integrity and thinness of the ring but I never had any issue with my wedding ring until after they resized it poorly. Real gold, real stone, and it was ruined. Very disappointed.

They made me feel immediately welcomed and genuinely grateful to help me. My overall experience was excellent. I would highly recommend Alpine.

Best jewellery store ever after fixing my airloom ring for my new fiance. She cheated, when I went to get it back Scott was amazing and helped me get my ring early because of my situation. Best jeweller experience ever.

I would recommend to anyone! Great quality and honest and integritable men. Very kind willing and honest members that work there! I had received an discount for a band in the mail, and went in to pick it up and another guy accidentally rang it up wrong, so I called and Scott was very polite and forthcoming and made it all right. Great quality rings! My wife loves hers!

I went in to get a price on a ring for a trade in per an advertisement that said they would give an extra % higher than the usual offer. I called to ask if they were still doing it and they said yes but they were closing due to the coronavirus and to come in asap. I did. And a grumpy white haired guy was on the phone and took one look at my friend and me and the paperwork and ring we had in our hands and said "I'm not even gonna look at that!" Surprised by such customer service, we told him we had just been on the phone with someone who said that the manager would be willing to look at it.

He claimed his position and told us that since we hadn't bought the ring from him in the first place he wouldn't even bother looking at it. We let him know we wouldn't ever do business with anyone so rude and who would dare to treat potential customers with such vile behavior. Never going back.

This was the first jewelry store we went to where I felt comfortable with the salespeople, and there were enough options to want to sit down and look at them. Riley was a great listener and helped out a lot! They had enough inventory and style variety for me to find something I liked. No other place had anything close and I always walked out a little sad there weren't more style options to try on. This was the last jewlery store we went to. You should make it your first stop. Thanks, Alpine!

Stopped in to Alpine Jewelers in Idaho Falls, ID today to get an heirloom wedding ring appraised. The ring is gold with numerous stones and we wanted to see what it is worth since it was willed to us and not quite our style of jewelry. Anyway, we stopped in and asked if they could tell us what it is worth. A guy from the back room came out (he was wearing the magnifying jeweler glasses and it looked like he was making jewelry).

I figured this guy actually knows jewelry and not just a sales person, so I was confident he would give us an honest opinion. He took it into the back room and said he cleaned it so he could check the stones, etc. He came back and told us the stones were not real diamonds and the ring was only worth a few hundred bucks if he melted it down for the gold.

He offered us $203.00. We left and took it to another jeweler up the street who confirmed the diamonds are real and the gold and platinum in the ring alone was worth more than $3000.00 and that was not including the REAL diamonds and rubies. We were told the ring is worth well over $5000.00. THE GUY BLATANTLY TRIED TO RIP US OFF! I wouldn't buy ANYTHING from these jerks, EVER. I just wanted to write this post so anyone wanting to do business with them knows who they really are. A BUNCH OF CROOKS! Go somewhere else.

Great people to work with and great deals! We wanted a custom ring that no one else had and they helped us design it and have it made in no time!