Rocky Point Jewelers

How could 5 stars be enough to tell you how AMAZING this place is?!? My favorite pendant broke, and with a wedding coming up, i had my heart set wearing this piece to match the dress. they had a little wait time for repairs (now seeing how amazing they do, i see why, ill be a customer for life) but the wonderful people who helped me, understanding of the situation with how soon the wedding was, did it so fast. they called me in less than 16 hours kind of fast! I swear, it looks better than when i had it made. Immaculate repair, cleaned to sparkling perfection-i was in awe. I cant thank you enough! Ill never go anywhere else again.

Staff was extremely friendly and great! My husband wears his father's old chain and they were able to get it fixed with no problem.

Don't buy a gift unless you know the person picked it out. I husband bought me a garnet ring from Rocky Point Jewelers as a gift. I really didn't like it, it just wasn't my style. It seemed a waste to spend 1600 on a ring I wasn't going to wear so I went to go exchange for something I liked. Not return just exchange. All sales final, NO RETURNS OR EXCHANGES.

I said but I don't like it and won't be wearing it, the woman said sorry no exchanges and proceeded to tell me it's a beautiful ring. While I think they are experienced local jewelers that have a nice business going, there customer service needs a tweak. What a waste. They have an opal ring I really had my eye on too.

I came in to get my watch resized and they fixed it for me immediately. Everyone was so helpful and kind, I'm very appreciative.

They are by far the best jewelry store I have dealt with. I highly recommend them

Amazing customer service! The woman behind the counter greeted me with friendly smile. Knowledgeable staff assisted me with my loose diamond and cleans and buffed my ring out making it look even more gorgeous. They did it as a courtesy to me and wouldn't accept any money. They even suggested altering my ring as my setting was diminishing. They weren't trying to make a profit they were just trying to advise me of what the situation is. Truly satisfied with their customer service and I will be visiting them again!

We love this place from watch batteries to watch bands, cleaning, and jewelry repair always good friendly service.

The best jewelry store around! Everyone was so professional and helpful! I was treated like family

The very best jeweler in Suffolk county! Honest, informative, reasonable $

Went to get my daughters ears pierced. They did a perfect job! Super patient, very gentle with her when she didn't want to get the 2nd one done.couldn't ask for a better experience. Would recommend without hesitation. All the staff were great.

Very customer friendly service. Assistance was very much appreciated. No pressure selling. Cannot say enough positive. A real jem (pun intended)

Family-owned, reputable establishment. My wife went there with a few pieces of jewelry needing repair. We were treated very fairly and they fixed two pieces immediately, one of which they did not charge us for. Anthony is honest, knowledgeable and friendly. Would definitely recommend his store and he is now "our" jeweler.

I went there to have my daughter's ring (which holds great sentimental value) shaped after being nearly crushed. Not only were they able to repair it, they did so and would not let me pay for it. It was my first experience there and will definitely go there in the future. She was excited and cried when I gave her the ring that had been fixed. I thank them and will remember their kindness.

Every time I go they are always nice and do my repairs quickly. I stopped in with my engagement ring that needed a repair expecting to leave it and they fixed it on the spot and did not even charge me. It was a minor repair so I am sure that is not always the case but I was thankful. Most places make you leave it for a couple days even if it's a quick fix but they did not. I used them years ago but for no reason strayed and I am glad to be back, I will not go any place else anymore.

Went here to get a flimsy chain repaired, the staff was incredibly nice and welcoming, the jeweler was very professional and competent, seemed very honest. He talked me into buying a new and more durable chain, which I do not regret at all, even cleaned the pendent at no cost without being asked to do so. I will certainly come here again, as I was very satisfied with my visit.

Am not going back here. Bought a few beautiful items here and each time I went in I was treated with rudeness by the ladies. Just called to see if I could exchange a piece a little beyond return allowance and the owner was curt and barely gave me the time of day and refused the exchange request, hanging up very quickly. All about a high price sale probably. The small stuff doesn't count, right!? Buyer beware!

I love this store. The service has been friendly and honest. I was given the bad news that my engagement ring from my ex was worthless. They put it under a microscope to show me for myself. I just wanted to put it into a pendant for my daughter, but they said it would fall apart (haha, just like the marriage). They had a stunning necklace in their display case that I bought and wear to this day, and still receive compliments on it.

In fact I purchased a matching bracelet. When my honey saw this set, he had them make a matching ankle bracelet for me, because he loved it so much. I brought many pieces of jewelry here for repair, as well as other purchases. I have also had a huge ring I had inherited, changed into a slide pendant. I am very happy with the service I have received.