Gesner Estate Jewelry

Definitely the place to go for unique vintage jewelry. I have bought several Art Deco and Edwardian rings from them, and each piece is beautiful and affordable!

Fake ring! My husband bought me a ring for $2500 for our anniversary around 5 years ago. Unfortunately, we are getting a divorce. I brought the ring back in to see if I could get a different ring and, even though they have a promotion where you can bring your ring back in for an exchange, they were fairly sketchy about trading it in. They said they didn't keep records from 5 years ago, but if i could find something for $1000 I could trade it in.

Long story short, my ex husband lost the paperwork, so I brought the ring to an appraiser to see if I could sell it somewhere else, and it was cubic zirconia, and worth about $100, only for the metal. Don't believe their appraisals. They told me my ring was worth $4000 and they were discounting it at $2500. It was NOT an antique and not real at all.

If they are experts, they would have known. EDIT: Hello, and thanks for responding. I promise you that is exactly what happened. There were two gentlemen who helped me that day. They did not seem interested in taking that ring back. They very much told me that I could exchange it if I found something in that price range. In the records, does it say that it was cubic zirconia, or did it say that it was diamonds?

You'd think you'd be more apologetic for the mix up. No, let's imply that my divorce has some bearing on my emotional state. Let's buy into stereotypes of "crazy females and their emotions." That's sad, and you should be ashamed. If you must know, because apparently you do, my divorce is not emotional in the least. It was a mutual decision made after 15 years of friendship became just that. Friendship. So, no, I'm not emotional. I'm just upset that I was lied to, and that my ex husband spent so much money on that ring. That's all.

I had an amazing experience with Gesner Estate Jewelry. We got my engagement ring there several years ago. I love that it's a family business and I even got to meet Mr. Gesner. He asked about what band I was using, and I told him that I was using a family ring that wasn't real but it had sentimental value. About a year after we were married the ring fell apart and unfortunately was not repairable. Mr. Gesner remembered my ring and reached out to me when he found an identical one for me. This one, is of course real and absolutely beautiful and exactly like my other one. I love that he remembered me and my family's ring and helped me have a complete set.

I absolutely LOVE my Edwardian ring! The Gesner staff made my fiance and I feel like we were family. They were so patient and genuine. Valerie and Shanel made sure I found the perfect ring that fits my personality and my fiances taste. Their GIA gemologist Graydon did my insurance appraisal, he was so knowledgeable and professional. I had the pleasure of meeting the manager Lee and the owner Frank when I picked my ring up from being sized.for free! Great people! I highly recommend this family owned business!

We bought my engagement ring from Gesner's Estate Jewelry. There were so many rings that it could have been overwhelming. They took their time with us and went case by case until I found the perfect ring. They were amazing and have the most unique jewelry. I highly recommend them if you would like a piece of jewelry that no one else has. I will definitely be going back.

Had my ring appraised, they were fast and had excellent customer service! Will definitely use them in the future if I need any further appraisals. They also have cases and cases of beautiful, unique vintage jewelry that I cannot imagine you could find anywhere else.

The atmosphere is great and very welcoming. amazing integrity

Absolutely the finest experience with Valerie. From the initial email communication to receiving the shipment - and beautifully packaged if I may say - every part of the transaction exceeded my expectations. Absolutely will do business again with Gesner Estate Jewelry!

Customer service was astounding. Correspondence about the item bought was very quick and timely. Not only timely turn around but they went out of their way to get the item to my fiance via overnight shipping so that my fiance could propose to me while on vacation. Absolutely love my 125yr old ring. Its exactly as described and exceptional quality. Will buy from again.

I had been searching for a vintage engagement ring for over a year. My daughter in law suggested Gesner's after seeing it on Facebook. The ring selection was amazing! Authentic, unique rings in all price ranges. The young sales assistant was very patient as we selected several to view. The ring I chose was stunning. I was leaving Florida in 2 days so I was concerned about having to have it resized.

They sized the ring, and I had it in Colorado within the week. Great merchandise, great service, and great prices. I now watch their Facebook site daily to see what my next purchase looks like.

This business was recommended by a friend. Glad I found them. I got married a few weeks ago and needed them to resize my mom's engagement ring and clean her necklace so I could wear them for the wedding. I was nervous Because my mother is deceased, and these pieces have not only sentimental value, but significant worth. The ring came back perfectly resized and intact, and necklace stunningly beautiful.

I returned to have my grandmother's diamond band resized.a ring over 100 years old, and a dangling diamond earring that had fallen off, was stepped on, and luckily found but with ear part distorted (and repaired by another jeweler but poorly). I picked them up yesterday and it was repaired so well that I cannot determine which one was the damaged earring!

The ring fits perfectly! They do have a selection of beautiful jewelry to purchase, although I didn't really look. Too tempting! Most importantly, the staff at Gesner's is friendly, knowledgeable, professional, provide high quality workmanship, and most importantly are HONEST.

Absolutely fantastic experience with Gesner's. If you're looking to have your jewelry appraised, I highly recommend them. Graydon is so professional and was able to quickly get my jewelry appraised. It was exactly what we needed to get it insured. When going to the Westshore mall, park at Dicks, and the store is just 2 doors down on the right. You can't miss it!

I needed an appraisal of several pieces of jewelry for insurance purposes. Gesner did this while I waited; it did take a while, but I did not want to leave the pieces and come back another day, which had been suggested by other appraisal providers that I called. So I shopped and took care of personal business while waiting. The appraisals are beautiful, include photos of the jewelry and are just what I needed. I highly recommend Gesner Estate Jewelry. I do plan to go back and do some shopping there someday soon!

I worked with Graydon to appraise and sell a large amount jewelry from a family trust with several beneficiaries. I was a bit overwhelmed and he made the process easy and simple. He took the time to look at each piece, and was able to help me organize it so I knew what was valuable versus costume. That made it easy when dealing with the other beneficiaries.

He also helped me sell the gold at a very good price. I was pleased with his expertise and professionalism. He was also honest - I left a piece of gold jewelry behind that I didn't even remember about and he called and let me know! I would highly recommend Gesner Estate Jewelry for any of your jewelry needs.

I would like to say Thank you to all at Gesner. You really went out of your way to help me. I was concerned about buying jewelry online. But you made me feel very comfortable. And my jewelry arrived on time. And! It was absolutely everything you describe, and more. I love it! Thank you from Lisa South Carolina. ( dragonfly)

Gesner Estate Jewelry is truly a remarkable place. Gesner Estate Jewelry has the best pieces and collections of any estate jeweler I have ever come across. Their quality of pieces is unparalleled. I was fortunate enough to receive my engagement ring, wedding band and a beautiful necklace from them. They remain my favorite place to buy jewelry and their fantastic customer service makes that process easy, informative and truly a pleasure. If you are in the market for estate jewelry look no further than Gesner Estate Jewelry.

I've visited Gesner a few times, and the staff is always both knowledgable and accommodating. Equally important: their selection is so impressive! I found the perfect art deco band, and we also used their services to resize my platinum engagement ring. They definitely have us as longterm customers, and I recommend them to anyone who has an interest in antique/vintage rings or needs resizing or jewelry repair.

I had a lovely experience purchasing a ring. The service was outstanding. I would happily recommend to work with them.

I have relied on Gesner's to work on my jewelry for years and they always do a great job at fair prices. Their jeweler was the only one that would work on my chain as other shops said it could not be made longer. I bought it while in Italy and Gesner's did a wonderful job keeping the European style intact. We will keep going back for their high level of expertise and friendly service. So happy to have a shop like this available.

This place is hands down, the best. I've spend countless hours looking for the perfect ring and been to a LOT of jewelry stores in the area and none have the level of customer service that Gesner's has. I found the perfect ring at a GREAT price and had it sized. After I decided the sizing was still too big, they resized it again at no cost. It's hard finding a jewelry store that actually seems like they really care. I won't be going anywhere else for jewelry in the future

I have received so many compliments on this beautiful engagement ring! My fiance bought this ring in March and popped the question last week! He said the people at Gesner were so friendly, helpful, and did everything they could to help him find the best quality ring at a good price, even though we live out of state. Thank you, Gesner Estate Jewelry!

Love this store and the unique selection they have in jewelry. They recently redesigned a ring for me and it turned out beautifully. Definitely recommend them for their selection, and the courteous staff.

UPDATED REVIEW: I was given a chance for consignment with the owner and they are offering me a solution. Thanks Gesner.

Wonderful selection of high quality vintage pieces and prompt service and shipping. The ring I bought was a beautiful art deco ring from the 1920s and they were very fair on the price and sized it for free and shipped it right away. I recommend buying from them and will be buying more in the future, they have an incredible selection!

Nice to respond to a complaint THREE YEARS later. Also clear this person doesn't understand the issue, and rather than approaching customers with understanding and trying to help, he goes on the defensive and can't admit they messed up in three ways: First, by claiming something was ready correctly when it was not, causing us to drive four additional hours on two round trips.

You totally forgot to reorder the right size! NBD, it happens, but at least admit it. Second, by immediately starting to yell when a simple question about resizing was posed. Customer service 101 is needed for this dude. Third, by claiming it was the customer's fault the ring was still not right when the salesperson who helped us advised on going down a full half size, and no one involved could have known it would be too small based on those plastic sizers. It's no one's fault if a ring can't fit because quarter sizes aren't available, but IS the person at Gesner's fault for responding in such a rude way over the phone when a customer asks if a quarter size is available in that type of ring to be sure.

And even if it was explicitly explained or written out for the customer in 72 size bold sans-sarif font in all CAPS, so what if someone calls to ask if something can be resized. Is that really a terrible thing? I hope this man can contain his rage around animals and small children. Peace to you!

If you are looking for an antique engagement ring and/or jewelry look no further! Gesner's has a large and beautiful variety to fit any budget. I knew I wanted an antique engagement ring, but was a little skeptical and wary of buying online. After reading up on their shop and practices, which are quite honorable, I started perusing the assortment of rings.

The pictures are very thorough, offering several views of the rings from different angles, really allowing you to get a good idea of the dimensions. They also show the rings pictured on a mannequins hand, giving a much better idea of how it will look on an actual hand. I found it to be quite helpful in determining the perfect ring for me. Gesner's is a family owned and operate business.

They offer ring sizing at no charge, and this is offered as a lifetime privilege. There is an unconditional 2 day return policy; simply notify them within 2 days of receipt of the item to let them know. Rings are sent with an appraisal by their GIA gemologist, free overnight shipping, and free 5 year warranty. All of these factors made me feel at ease in making such an important purchase online.

They also allow you to try and negotiate the price, which is nice. Shanel was very helpful and patient over the phone, as well. My ring arrived in beautiful condition, just as pictured online and I couldn't be happier! Top notch business!

Great experience dealing with these folks! I bought my Fiancee's engagement ring from here and she is in love with it. (She picked it out first which is the way to go) the price I paid was 1/2 to even 1/3 of the price some of my buddies paid. I had the ring appraised and the cost was well under the appraised value. I also purchased my wedding band for a great price with a LIFETIME warranty.

They were very helpful but not pushy like some of the reps at the big name jewelry stores I visited. Bottom line: good people, good prices, good service and supporting local business.

I purchased a beautiful Art Deco emerald engagement ring from Gesner in September 2013. I could not have been more delighted with the outstanding customer service provided. Communication and delivery was super fast. The ring was exactly as described. They are an extremely honest and trustworthy company. I recommend Gesner Jewelers wholeheartedly and without reservation.

I purchased a antique engagement ring from Gesner's online. I was nervous at first making a purchase like this online. However, the staff was extremely helpful, friendly and professional. My ring was delivered to me quickly, with a full appraisal. The ring was far more beautiful than how it looked in the pictures online. I would HIGHLY recommend Gesner Estate Jewelry. Amazing antique jewelry and the highest level of customer services!