South Shore Diamond Exchange

Bob was very helpful. Helped me find the perfect engagement ring. Showed me a variety of options to compare, both cheaper and more expensive, which was much appreciated. Definitely recommend south shore diamond exchange

Courtney was great. She took the time to show us many different options for our budget without rushing us. Great staff and atmosphere overall everyone was really nice. My wife was very happy with her purchase. Thank you again!

My fiance and I had the BEST experience at south shore diamond exchange. Both my engagement ring and our wedding bands were absolutely beautiful. Rob was so knowledgeable and took the time to explain everything to us so we could make the best choices for us. Our rings are stunning and we are so thankful for his help!

I wanted to have my diamond reset after twenty years, stopped into South Shore Diamond exchange, and found more than I ever expected. They have an amazing selection of engagement rings, and settings, stacking bands and so many beautiful pieces for any occasion, you won't need to travel into the jewelers building to find something special and unique.

I found the perfect three stone ring. My husband and I went back in when the jeweler was on the premises and he reset my ring the same day. I absolutely love it! Thank you Rob and Courtney for making the process so great for us. You're both knowledgeable, professional, and friendly. Can't wait for the next occasion, I already have my eye on something :

Had an Amazing experience at South Shore Diamond Exchange today. The staff were amazing, (especially Sydney!), quality was outstanding and selection was stunning. I am happy to have found myself a new Jeweler!

South Shore Diamond Exchange was great. They have some of the best staff around. I went in the upgrade my rings, they gave me several options and provided just the right amount of feedback. I never felt pushed in one direction or that they were trying to upsell me! Would definitely recommend you start and end here!

We did not have a good experience with South Shore Diamond Exchange My husband bought me a bracelet at Christmas which was shellfish with a sparkling coating. It was beautiful but you couldn't leave it on for long because it irritated your arm it was so rough. I brought it back and the owner said it couldn't be returned. I couldn't understand this because it was a Christmas gift and should have been abled to be returned.

Finally he said he'd take it if I found something else. They had low inventory in gold but a sales person brought out a bracelet that I liked I had 2 to be repaired which he said weren't worth it so he'd take them and some cash. I agreed but the length was too long so an inch was to be removed. I went to retrieve this after a few days and the sales girl had a hard time joining the clasp on my wrist.

When I got home I saw it was twisted do to the clasp being put on upside down. I went back to the store, again, and had to leave the bracelet until the repair jeweler returned. Also the inch removed was a half inch. I finally picked up my bracelet and what bothered me was not one person said they were sorry for the inconvenience. I will bring this to another jeweler to have the other half inch removed so it's not sliding on my hand. I do not recommend this jewelry store!

I can't recommend South Shore Diamond Exchange enough! I was thoroughly pleased with my experience from the moment I walked in. The store is beautiful and it's clear there is a lot of care put in to every detail. I was immediately greeted by Sydney who showed great patience and care as she helped me pick out a chain for my boyfriends birthday. It was my first time buying jewelry so she really walked me through the process, helping me to make the right decision at an extremely fair price point.

She was very knowledgeable, thorough, and friendly as she helped me look through their abundant variety. She even gift wrapped it after she was done, an extra step that I happily appreciated. Sydney also helped to clean two of my rings that I was wearing, which I didn't even plan on. It was a generous surprise that showed the great customer service and care that South Shore Diamond Exchange offers.

A few days later, after the chain was given as a present, a piece of the clasp broke. I reached out to Sydney who sold it to me and she generously offered to repair it for me. The turn around time was speedy and proved that I made the right choice in shopping here. The entire experience helped to solidify South Shore Diamond Exchange, and specifically, Sydney as my go to jeweler. I will certainly be returning in the future.

South Shore Diamonds are the best jeweler in the greater Boston area. We had the pleasure of having dinner with the owners and team members are they are salt of the earth people and have great jewelry at competitive pricing. I recommend all of my friends in Cape Cod and Boston area to South Shore Diamonds for best quality Engagement Rings, Diamond Jewelry and Custom Designed Jewelry! Thanks Charlie, Bob, Rob, Court and team for being great!

I was so pleased with my experience! I am new to the area and needed my wedding band repaired. Rob was awesome! The cost was more than fair, the repair was quick and beautifully done. Highly recommended!

The staff and owners at South Shore Diamond Exchange are exceptional. They are personable, kind and very experienced in fine jewelry. I would recommend anyone to purchase from South Shore! Five star review!

The attention to detail and the support the team at South Shore provide is unsurpassed. After dropping off my watch that was special to me, naturally I was concerned about the outcome. You read and hear about projects coming back in disastrous conditions but not here. My GMT Master came back and frankly looks like it just came out of the box! Not only does it look brand new but moreover it works like a Rolex should, perfect. They back their work with a one year warranty and I couldn't be more pleased with a jewler. I truly recommend these guys!

Such a great experience! Courtney was very helpful, when I was trying to find a birthday gift for my wife. She showed me a few options and gave me some ideas on potentially making a custom piece. It was very appreciated. Ultimately I purchased an in stock item, that I am sure my wife will love! Highly recommend!

This is by far the best Jewelry store I have ever been in. The store decor is absolutely beautiful All the staff, including Rob were very honest and helpful. The inventory is all very nice. Best of the best!

South Shore Diamond Exchange will be my jeweler for all future needs! I went there because my brother bought an engagement ring there and had a wonderful experience working with Courtney. I had lost a diamond in my engagement ring and brought my ring to South Shore Diamond Exchange to replace the diamond. Upon closer inspection, Courtney identified that the setting was warped and more diamonds were loose.

I decided to reset my engagement ring and include an additional halo. The customer service, attention to detail, pricing and turn around time exceeded all my expectations. Courtney was phenomenal to work with and was truly excited about the finished product. South Shore Diamond Exchange is fantastic and I look forward to going there for my next piece of jewelry.