Braunschweiger Jewelers

This is the first review I have ever felt compelled to write without having made a purchase. Braunshweiger was the first place my girlfriend and I looked at engagement rings. Mariana was nothing short of amazing, guided both of us through the process and was incredibly detail oriented when it came to diamond shopping. When presented with a range of a budget, Mariana came in with a stone of a better quality than I was looking for at a price lower than my budget.

She brought in three of them, in fact. Due to a personal familial relationship and due to that relationship alone, I could not make a purchase through Mariana and Braunschweiger. I intend, however, on using them in the future.

I could not be more satisfied with EVERYTHING. From start to finish, I was taken care of. I was looking for an engagement ring everywhere for my gf and was getting very stressed out. A dear friend of mine referred me to Braunschweiger Jewelers in Morristown. As soon as I step foot in there, I found peace instantly. The welcome, the staff, the service, even the options were so up-to-par that in the end I almost asked for an engagement ring for myself lol (So serious).

They exceeded my expectations. I'm sure whatever you're looking for, they will meet your needs as well. Give into your curiosity and pop up there, I promise you won't want to leave. I had no knowledge on how to choose the perfect diamond that aligned with my budget. Lorie, one of the amazing jewelers there, walked me through the whole process and now I feel like an expert. Trust me, tell them I sent you!

Went to the store today and had batteries changed in watches. The staff are super welcoming and knowledgeable about all their products. I can't wait to get back and make next purchase!

I recently went to the Morristown store for assistance with my watch. Dan Miller was incredibly skilled and helpful. Terrific customer service. Will definitely shop there again soon.

I had the pleasure of working with Mary Cullen at Braunschweiger Jewelers. She was very patient with helping me design the perfect engagement ring for my fiance. Initially, I had suggested bigger side stones to accompany the stone in the center, which would have cost more money. However, Mary suggested to me that smaller stones would look better as it would accentuate the center stone and not make it look like an airplane lol. She was so correct! I highly recommend this place and if possible Mary Cullen, in particular.

Braunschweiger is my "go-to" jeweler and quite possibly the reason I am still married! Always helpful, polite, and very understanding of last-minute requests. I wouldn't go anywhere else.

I've been shopping at Braunschweiger for over 20 years, originally at Warren location, now New Providence. Excellent people, Friendly, Honest, Professional and Knowledgable. Recently I've needed assistance with some inherited jewelry, I won't bore you with details other than saying, they are simply The Best! That's all that is need. I'm a customer for life.

It is THE jewelry store in the area. The people are fantastic. They've all been there for a while and know their stuff. Great to work with. They also have a great inventory, from high-end to vintage. We've bought at least a dozen pieces there and have been happy with the buying experience and the products we bought each time. We've tried other places but this is where we always come back to. The best.

Great Service and Overall Experience This store and their employees are exceptional. I have been a customer for some time but fairly recently I visited to have a watch battery replaced.there was a minor issue with the replacement and they did everything right with correcting the issue and making it a great experience at the end of the day. Often it's not if an issue arises during service.but how the store ultimately responses to do the right thing. I do recommend Braunschweiger to friends and family and will continue to go there myself.

While they can initially seem expensive, what you are paying for is quality products and expert jewelers. In addition to some size adjustments on items, my wedding set is from here and I constantly am complimented on how lovely it is. I've worked with a few of the employees and they are all absolutely wonderful, knowledgeable, and helpful.

Absolutely great jeweler in Morristown! Had a new clasp put on a bracelet, as always flawless workmanship.we all expect that or should. Right? What separates this jeweler from others is they go that extra mile. As in.they cleaned the bracelet too?, it looks brand new! I didn't ask them to do that! Wow! Thank you, glad you're here for us!

Courteous and professional staff, absolutely spotless store with reasonable prices, and respectful and knowledgeable people. What more can you ask? Watch repair service and speedy and fairly priced.

A Morristown institution! This jewelry store has been in town for over fifty years. There is a wide selection of jewelry, they have more modern pieces as well as vintage. They offer jewelry repair and appraisal services. The salespeople are terrific, we worked with Lori today who helped my wife chose a necklace. Lori was friendly, professional, and made my wife feel very comfortable. Not a ton of options for men (i.e. limited selection of cufflinks and mens watches, etc.) but many, many options for women. Highly recommend this place.

Staff very helpful fixing a watch so I could wear it. Definitely recommend if you need assistance.

I brought in my Rolex Oyster Perpetual Datejust watch a while back for an overhaul. It was 20 years old and while it would work by winding, the self-wind would not work. I brought it to Braunschweiger for an overhaul. They said that they could overhaul it for $600. Rolex wanted $800, but would include all repairs. I noted that it was not keeping time from autowind. Got it back 2 weeks later.

Nice and shiny, but after a week, same problem. Would not autowind when worn. They took it in again and returned it. Still not working. Bringing it back, they said that it should work. NOT! This place did not repair the watch. Perhaps they cleaned and shined it, but DO NOT bring it here for repairs!

Braunschweiger Jewelers is amazing! I've gone there for jewelry repairs as well as to purchase gifts for loved ones. Their attention to detail and excellent customer service makes them the best around! Ask for Mariana, she'll set you up with exactly what you're looking for!

I was in the area for the anime convention and needed a part of a costume fixed last minute and they were extremely kind in helping fix the small wiring! Very friendly staff in trying to fix an unconventional problem! Thanks so much!

I really like this store. My watch needed service and Greg took care of it very capably and for a reasonable price. I was impressed because I know he treated me very fairly. Thanks for providing great service Braunschweiger and Greg!

Just met with Mary today; this was our second trip to Braunschweiger. Like when we shopped for my husband's wedding band, they were super helpful, kind, and honest. This time around, I came in with my wedding band, which I was purchased out-of-state and was missing a gem. Mary and the team reviewed the ring and came back with a few different options, and a recommendation. Needless to day, we will be purchasing all of our jewelry from Braunschweiger moving forward.

Mary was a wonderful help with my jewelry. She cleaned my David Yurman pieces and added two spacers to rings that were a bit too big, free of charge. She told us the easiest was to clean my jewelry and suggested a specific type of polishing wipe. Very knowledgeable, I would recommend to a friend

My wife and I have been coming to Braunschweiger Jewelers for years. They are honest, fairly priced & trustworthy. Terrific service. My recent experience of having a ring re-sized and polished was a pleasure. Thank you Marianna.

This is an incredible Jewelry store! The jewelry is stunning and the service is the Best: Friendly and professional! If you don't see what you are looking for - they can order for you. Highly recommend!

I've lived in MoTown since 2002, and have never been to Braunschweigers. On a suggestion from a friend, I went in. My husbands wedding ring was stuck on his finder months ago, and thanks to YouTube we got it off without having the ring cut off. The ring is now an oval. With our 20th anniversary in a few weeks I went in to ask if they could fix it.

Not only did they fix it, the cleaned it and didn't charge me. Now that is extraordinary customer service. The kindness is refreshing to see in today's world. Thank you to a local business for treating a non customer like a regular. I will be back!

This family owned jewelry shop has never disappointed me. Not only do they have great selection, they are also some of the nicest people I have met. I have been going to them ever since I was little and they always greet us with a smile and very kind words. They also were nice enough to tighten my ring for me on the house because they like to keep good connections with the community. They do great work as well! We had a bracelet made for my mom once (customized) and it came out beautiful. I would never go anywhere else with my jewelry.

Some of the help seem to stick their nose in the air when you ask them a question, as if it is beneath them to answer a "dumb" question. Although if you have something "expensive" to repair they can be helpful. but waaay over priced. I would look elsewhere if you could, but they are really the only game in Morristown.

I stopped in here because a clasp on a gold plated necklace needed repair and a neighbor had recommended this place. As soon as I walked in the friendly associate told me they could help, took my necklace into the back and asked me to wait a few minutes. It really only took about ten minutes so I spent the time browsing the high end sparkly jewelry in the cases.

I should have asked how much the repair would be first since it was $25 just for a gold plated clasp replacement that literally took ten minutes but I am happy to have my necklace back and the experience was a pleasant one.

Brought my Movado in for a new battery. $20 out the door. Very friendly counter staff (not sure why anyone would say they were rude or nasty- both of the ladies that helped my were extremely nice) and I will absolutely be back. The only reason they lost the 5th star was because its soooo hard to park close to their store. Not their fault, but I spent 20 minutes just trying to park.

I brought my Movado for a new battery, my husbands Ferragamo watch to have the spring on the leather strap repaired as well as my engagement and wedding rings to be re-sized. I walked in with sweats on and a baseball cap and received immediate and full service. They did the watch repairs for free and I paid for my ring resizing (reasonable for two platinum rings) for $160.

I could have taken them back to my jeweler on 5th ave in NYC but the travel time combined with the travel costs- it wasn't happening. They took five days to resize the rings and fixed the watches on the spot. If the resizing turns out poorly or I feel my center stone was traded out I will be quick to update this review. I got my ears pierced there in 1987 and my parents have purchased Rolexes and lots of fine jewelry and the customer service was top notch.

Braunschweiger has repaired many minor problems with my girls' jewelry over the years. The staff has always been helpful even though none of the pieces were purchased there. Recently they repaired a cheap mail-order watch. Granted, the repair cost as much as the watch :) but my teenager wanted it fixed, what can you do. This is an old-school family operation.

The same people are there every day, one of the men mentioned to me he had been working there over 30 years. All repairs are done right there the Morristown store. I toured their repair shop in back long ago to see the special torches, polishers and other cool stuff. Well, cool in an engineering kind of way. Of course we are pathetically small customers here, have never bought a rolex, a diamond or anything substantial, so I have no idea how their prices compare. But unlike a mall store, the people here really know their, *cough*, their stuff :)