Get Quotes Contact Us Sign In
Website
Call
I just wanted to thank you again for talking me through the repair tonight. I had something totally different in my head about what to expect but you really walked me through the rationale and I feel really comfortable with the total ring tightening and light cleaning. I also really appreciate the relationship you have with your jeweler and the respect you both have for maintaining the integrity of the ring, which is my biggest priority. I would like to establish an ongoing relationship and certainly want to honor your work with the repair.
Services
Douglas R. Harris Jewelers is a "one-of-a-kind" jewelry store. Located at 1753 Country Club Road in Gastonia, North Carolina, owners Douglas and Lou Anne Harris offer knowledge, experience and personal attention that you won't find at the "online stores" and larger jewelry store chains.
Jewelry repair service is basic repair work: Sizing up and down, replacing lost or broken stones, fixing a break in a chain or bracelet. Restoration is the complete restoration of a piece: Tipping broken prongs, straightening metal and bringing the piece back to its original appearance. Watch repair may be a simple battery replacement or a more complicated overhaul, depending on the age and wear of the watch.
Douglas R. Harris, Jewelers, Inc. offer 2 types of engraving: Machine and hand. Machine engraving is done in house and the method applies to gifts - picture frames, trays, lockets, charms, etc. Our 2 classically trained hand engravers are capable of engraving anything in most metals and that talent extends to gun barrels and sterling silver cups.
Douglas R. Harris Jewelers, Inc. operates a state of the art Gem Lab on premise. Each appraisal is performed in-house with strict guidelines and precision. We follow the guidelines of the Insurance Industry, the Gemological Institute of America, the American Gem Society, and the American Gem Trade Association.
Reviews (9)
Write a Review
Michael Warstler
Jul 08, 2021
Doug helped me pick out an engagement ring for my now wife. He was very patient and helpful throughout the process. I never felt pressured or tricked into spending more or getting something worse than I wanted. He was generous on pricing that easily beat the big chain stores.
Melissa Evans
Dec 12, 2020
This man does amazing work! I'm a bartender so I'm pretty rough on my rings Two of them completely smashed and the other I knocked the diamond out I dropped them off and he mad them like new! I'm so pleased I will always recommend this place! Great customer service and prices to match the quality Thank you so much for fixing my rings
Erin Miller
Nov 17, 2020
Mr. Harris was and is amazing. Extremely knowledgeable and thoughtful, he really works with his clients. My now-husband and I worked with him on designing my engagement ring. Even after the picture was drawn up, seeing the real ring in person blew me away. We used the same concept to design a matching wedding band. Now, he continues to offer his expertise and services.

On another note, the store also sells beautiful crystal and unique yet affordable ($20-ish and up) wines from around the country. Definitely worth checking out. Come appreciate his years of experience with a personalization that beats any chain store.
Danielle Day
Jan 31, 2020
I recently got engaged in March this year. I've not been very mindful of my ring as I've not been used to it being on my hand. Well, it broke due to my carelessness (never again). I was devastated nonetheless. My fiance brought an old Pandora charm that isn't made anymore to be fixed to this place of business and it was a perfect surprise for me. There's a reason he's my fiance;) I thought if they can fix that there's hope for my beloved ring.

A very professional gentlemen greeted me with mask in hand for myself with his already secured (Covid precaution). We sat across a table while he diagnosed the situation. He told me the way the ring was made may have had a something to do with it's durability. Well they fixed it and is truly even more beautiful than when I first laid eyes on it. Even his price estimate was spot on.

I wish I could post before and after pictures. I will be taking my jewelry to this place of business as long as I am in the area and 100% recommend their services. Do not hesitate in trusting this business with your fine jewelry. You will be in the absolute best of hands.
Kirby Miller
Nov 18, 2019
Doug was absolutely fantastic to work with! I would give them 5+ stars if it were possible! A diamond fell out of my engagement ring, I was devastated. Doug worked some amazing magic & had my ring rebuilt using my diamonds & the ring is absolutely stunning! It is truly a custom creation that I wouldn't have dreamed of without his help & expertise. I now have a 1 of a kind new ring, that still has the memories that i love! Thank you so very much!
Brittany B.
May 05, 2019
3 years ago my now Husband had Mr. Harris make my engagement and wedding band. They are absolutely beautiful and unique. Not only is he amazing with Jewelry but customer service is also top notch! I go in about once a year to have my diamonds checked and to have my rings cleaned and I am always welcomed with a smile and great conversation. I love coming here and recommend them to anyone I can.
Debbie H.
Apr 05, 2019
My Mother recently gave me a ring that she purchased had purchased when she was younger. I loved it but there were a few stones missing and the ring was also in need of a good cleaning. Because it was very sentimental to me I began my search for someone that I could trust, replace the missing stones and make the ring look brand new. I saw Douglas R Harris Jewelers and I immediately recognized the name because this company has been around along time.

I took my ring took them for the repair and I couldn't be more satisfied. The customer service was outstanding and even though I wasn't there to purchase any jewelry I did have time to look around. Their jewelry is beautiful and I definitely know where to go when I decide to make my next purchase. I definitely 100% recommend Douglas R Harris Jewelers!
Joan Martin
Mar 06, 2019
Doug and Lou Anne Harris are the best! They did an exceptional job on my engagement ring and other pieces. We have been so pleased with everything they have done for us!
Emily Craig
Feb 11, 2019
My husband and I have purchased several nice pieces of jewelry at Douglas R. Harris in the past 30 years and have always found them to be very knowledgeable and easy to deal with. I have also been a frequent wine customer and they always find the most interesting boutique wines and they remember what I like and so make great recommendations.