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The folks at Roland are friendly, affordable and do great work. I got two super delicate necklaces repaired/shortened there and was expecting the labor to cost more than the necklaces. Instead I both cost me around $5 and they handed them to me with a smile. Great family business, fair and helpful. I brought in a bracelet to the place I purchased it to get a very simple repair.

They said it would take 2 weeks and would be over $50. I decided to stop in to Roland's having never been before; they repaired my bracelet on the spot, took less than 5 minutes, and insisted on not charging me.
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You can find comfort knowing your precious items are in the hands of someone you personally trust. Our dedicated customers stop by to say "Hello!" or show off the latest addition to their family or maybe just to have their rings cleaned or checked out for stability.
Reviews (9)
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Amber Polia
Jun 20, 2022
Great service! Friendly, helpful, and very kind staff that really care about their customers.
Alannia S.
Apr 29, 2022
It is been almost 3 years since the time that me and my husband brought our wedding rings in this cute jewelry, since then we been so in love with them! I appreciated a lot the sir who helped us in that moment too he was kind.
Wendy Lombardo
Jan 23, 2022
The best place for jewelry! Wonderful family business. Been going there for years! The best!
Andrea Baratta
Nov 23, 2020
I was so happy with the service I received from everyone at Roland's. Very friendly atmosphere and very knowledgeable. I was pleasantly surprised with how reasonable the charges were. Roland's came highly recommended by a friend and I'm so glad I know about this place. I can't imagine how anyone would or could write a bad review about this business.

Keep doing a great job and I'm going to recommend Roland's to all my family and friends. I will be using Roland's for all my jewelry needs in the future instead of going in to town. Thanks again!
Elaine Ford
Dec 03, 2019
Great people. customer service is unparalleled! Think of times when customer service was hands on and first class. that's what the staff at Rolands brings! Friendly unpretentious and very knowledgeable. Lovely selection of new and estate pieces to fit all budgets. Most repairs done on site and done with pride of craftsmanship. Always a pleasure to shop here
David D.
Jun 06, 2019
The staff is extraordinarily friendly here! My family lives here in Medford and always comes here for their watches and jewelry. I had a watch that I needed links removed and they helped me very quickly and with a smile. definitely recommended!
Rich Resmini
Oct 31, 2017
We have been customers of Roland's since 1980 through a number of their store locations, and have NEVER been disappointed. Roland and his team provide a high level of personal service, and the quality of the product is without question. We have recommended a number of people (family and friends) to Roland's in the past, and they are also always happy with the experience, and also become long-time repeat customers. The prices are always reasonable, their repair service is quick and they never fail to make you feel part of their family.
Jay Lonergan
May 16, 2017
I just popped into Rolands Jewelers thinking about buying a watch and having some of my wifes jewelry repaired. The staff was warm and friendly. Roland himself was there to answer all my questions about the watch I was interested in. I would never think of shopping for jewelry anywhere else. HIGHLY RECOMMEND!
Mathew Farber
Jun 28, 2015
Went here because I bought a Moto 360 smart watch with a metal band and I needed to have links added to it. The gentleman Tom added the 4 links for me and did not charge me. It took him about 5 minutes to complete it. With service like that I will back with my fiance for a wedding band. Would highly recommend!