Yeager Jewelers

Amazing jeweler. Literally cant ask for a better place to shop for some quality pieces. Jack really takes his time to educate you on the pieces youre looking at to help you make the best decision. I couldnt have been happier with my experience & my friend says the same. My ring is being resized & I know they will take the best of care with it.

After my sapphire engagement ring was stolen, I replaced it with a lovely ring from a NYC-based jeweler. When it arrived, I found that the setting didn't work with my wedding band. I took it to Jack Yeager, who instantly knew what I wanted and produced a few mountings for me to try. They took the stone out of its current ring and placed it in the new one (ordered in my size so it fit perfectly right away).

It looks 100% prettier in its new setting thanks to Jack's expert selection. He was good about explaining why he recommended the ring he did and giving me options as to style and material, and the staff was great about communicating. I had a wonderful experience here, and I highly recommend these nice folks.

Critical: Value Took in some 14K gold items to sell. They offered a fraction of what they were worth in gold. Went down the street to Savvy Silver and got almost triple what Yeager offered. I would not take gold to them to sell, they really low-ball you with a lousy offer.

I would recommend them to any one! Go there they will treat you with respect! Prices are not crazy! The owner will take care of you personally and with respect! Lawayay is an option that he will give! If your jewelry has an issue it will be repaired with no questions asked! Go there if you want good priced stuff and first class care! I'm being honest! You will not be disappointed! I guarantee it!

Among the best customer service I've ever experienced! Incredibly helpful and kind.

Amazing experience. Can't recommend them highly enough. Thank you!

My wife Patti and I love Yeagars Jewelers! They have amazing jewelry and outstanding service and treat you like family! Paul and Patti

I lost the diamond from a ring my Father passed down to me. I went to Yeager Jewelers because i have had pleasure to do business with Jack Yeager over the years. He took the time to explain multiple options for a new diamond. He was able to get the perfect diamond for the ring. I know my Father is happy I wear the ring to honor him. Thank you.

The staff has always been warm, welcoming and very friendly at each of my visits. The "hint" cards are a wonderful idea and ensure your significant other gifts you something sparkly that you have your eye on

Yeager's customer service is unmatched! They are always so friendly and knowledgeable and their selection of jewelry is amazing! High quality jewelry and welcoming staff I highly recommend!

Great video, Jack Yeager. We love my engagement ring and diamond wedding band. They sparkle and really catch the light. Love you guys!

Family owned business, great staff and a great selection of jewelry. The time I visited I wasn't really thinking I'd be making a purchase, but found that they had great selection of jewelry at different price points--which you don't typically find at high-end jewelry stores. The owners and staff were extremely personable and attentive, talk about a couple of class acts! Will definitely be stopping in again on my next trip to Cleveland.

People were nice but very odd experience here. Stopped in to look at mens wedding bands. They really didn't have much of what I was looking for (two tone 14k band). They brought me a couple booklets explaining that they could get some bands from their partner. So I picked 3 rings to be brought in. I received a call from them on a Friday that they got the rings in but none were the rings I picked out.

So I go in on Tuesday since I was out of town. Of course I was puzzled by the rings of the wrong design.then they bring up a pic on the computer that still wasn't what I picked, then try to explain they need a full "down payment" just to get that ring in to try on! So that was about the end of my experience here.doesn't really seem normal to have to pay the full amount of a ring just to get it in the store to try on. May as well just buy off Blue Nile or something if you're buying sight unseen.

Excellent customer service and beautiful collection in a warm inviting store. We brought in an old family heirloom ring that we knew very little about and Jack was able to repair, clean and identify the gems for us through his gemology equipment. Definitely keep them in mind!

Yeager Jewelers is in a nice little plaza in Westlake. If you're stopping at the newly-opened Fleet Feet in the same plaza, pop over to Yeager and take a gander. This is not a pretentious jewelry store, but feels fancy as soon as your walk in. There is a wide-variety of higher-end jewelry purchases to more moderate items. If you're like me, and you appreciate nice things, I think you'll be sure to find something worth looking at in Yeager. I'm not one who would even think twice about setting foot into a Kay, Rogers, or Jared's jewelry store.

I cannot stand the items these "big-box" stores or the people who work there. I don't want to wear something that every yahoo on the street does; I prefer items that are more unique and unusual. Yeager offers a variety of unique items with more classic styles as well as new trends in jewelry. I've made several purchases in the past few months, some for gifts and some for myself.

The employees are always kind and helpful, not pushy. They don't try to "up-sell" you either. I appreciate that I can come in, look around, and not feel pressured to buy something, and quite honestly, that makes me want to return again. I'll continue to return to Yeager to peruse and purchase.

Yeager Jewelers is great place to for anyone who loves fine jewelry and enjoys a comfortable and classy shopping experience. A jewelry purchase is very personal for me, and I appreciate the personal and professional service I received at Yeager. I would recommend Yeager for anyone looking for custom designed jewelry or that perfect casual piece that sets you apart when you wear it.

I love the ambiance of the store and I got a great price for my fine jewelry that I needed to retire too! The price range in the store really offers something for everyone. You can find unique gifts there too including sterling picture frames, candles and other elegant items for the perfect gift. Yeager is a class act. Roberta

My husband ordered a beautiful charm for our wedding day - it did not arrive in time, and they neglected to call him, necessitating his driving to the store three separate times on our wedding day because each time they said "the mailman hasn't come yet - try again later." Then, they did not ever call to let us know it was ready. My husband lives in Columbus, so I've tried several times to stop in, but their hours are inconvenient for those with full-time jobs.

When I was finally able to stop in today, it was ready. I asked for a discount because A) it wasn't ready in time for the wedding and B) they failed to call to let us know it was ready (it had been TWO WEEKS). The woman asked if anyone told me I would receive a discount, then had to "get the manager." The manager told me to my face that "we never promised it would be ready in time" and "your husband told us not to call." They called my husband a liar right to my face.

Apparently customer service isn't a strong tenet for the employees of Yeager Jewelers. Instead of converting a middle-class couple from an occasional buyer of smaller items to buyers of higher-price items in the future through good customer service, they've converted us to people that are angry enough to write this negative review. Hopefully, others will benefit from us sharing this experience, and take their business elsewhere.

I found this place looking for a graduation gift for my little sister. Most items are pretty expensive of course, however there is something for every pocket! I found was i was looking for and more. I bought my gift which was in the price range i had in mind without compromizing. I also found A great collection of unique and customizable jewelry! I'm hooked now on it and hope to return in the future to start my charms collection. I definitely recommend the place not only for its collection of items but also for the personalized service!