From a modest beginning in downtown Louisville, Davis Jewelers has grown into the area's most exciting and innovative E-end shopping destination for fine fashion jewelry, bridal jewelry and Swiss watches. Our clients have come to rely on the caring and professionalism that is part of our culture.
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Reviews (36)
Will Codell
Jun 27, 2022
Jason Still
Jun 26, 2022
Recently bought an engagement ring at Davis and it couldn't have gone better. Heather helped me combine features of different rings my girlfriend liked with the diamond shape she wanted to get the perfect custom design. My girlfriend absolutely loved the final product. Highly recommend Davis Jewelers!
Surav Shrestha
Jun 24, 2022
The team at Davis are second to none. Always polite and go out of their way to assist and make you feel comfortable when shopping there. They don't make assumptions based on how you dress and treat everyone the same. I recently purchased a luxury time piece from a high end brand and the entire process from the wait-list to purchasing it when I was ready was easy and pleasant. Highly recommend Davis Jewelers!
Kiana Cramer
Jun 05, 2022
Our experience at Davis Jewelers was excellent! Courtney helped us pick out our ring, providing us with lots of different options to look at and try on. Courtney went above and beyond reaching out to the vendor multiple times to get the ring in time for our vacation. Erica also helped us with the process, and she was great! The ring was slightly too big, so I had to get sizing beads put on. The sizing was very smooth and everyone was helpful. We highly recommend Davis! Thank you Courtney and Erica
Amelia Higdon
May 18, 2022
Sam Wheeler
May 07, 2022
Tim R.
Mar 13, 2022
I went to Davis exploring different options on watches and both Corey and Cory assisted me on different occasions. They were patient, well-informed and professional. I feel like that is a lost art. To truly enjoy your craft and want to spread the knowledge to others is an important gift! I learned a lot and enjoyed the experience. Cheers!
Lilly C.
Mar 04, 2022
Brian Nef Streets
Jan 10, 2022
Great store, very nice people. Bought a Tudor Black Bay 36, been wearing it a lot, its a great watch. Everyone was very friendly and every time I go in the experience is very good. They have excellent selection of watches, and I'd definitely buy my next one there. This one was a little pricey so I'm going to hold off for a bit but I may go for a GS next time.
One note, don't go in expecting to buy a Rolex, they just can't seem to get them. Not really their fault, demand is so high for them I just don't think Davis gets very many. If you do want to get one I'd recommend showing interest at least a year in advance of when you would hope to receive it, and that is not an exaggeration. Expect at least a year.
Or if you have a really good purchase history with them it'll probably get you bumped up the waiting list, at least I think there is a list, not something they would disclose. Otherwise be prepared to be very patient but honestly no matter what you do Davis will take good care of you.
One note, don't go in expecting to buy a Rolex, they just can't seem to get them. Not really their fault, demand is so high for them I just don't think Davis gets very many. If you do want to get one I'd recommend showing interest at least a year in advance of when you would hope to receive it, and that is not an exaggeration. Expect at least a year.
Or if you have a really good purchase history with them it'll probably get you bumped up the waiting list, at least I think there is a list, not something they would disclose. Otherwise be prepared to be very patient but honestly no matter what you do Davis will take good care of you.
William Codell
Dec 25, 2021
Davis Jewelers is great. I worked with Molly at Davis Jewelers to purchase an engagement ring, and she did an excellent job helping me. I was impressed with her knowledge about diamonds, and I appreciated her patience in showing me multiple options. I went to the store several times while trying to make up my mind on which option I wanted to purchase, and Molly was always glad to assist me.
I feel confident that I purchased a high-quality product for a fair price, and I enjoyed the process while learning about diamonds. I'm glad I made my purchase at Davis Jewelers.
I feel confident that I purchased a high-quality product for a fair price, and I enjoyed the process while learning about diamonds. I'm glad I made my purchase at Davis Jewelers.
Steve Dellis
Dec 01, 2021
Ashley helped us design a pendant for a necklace from wedding bands her mother left her when she passed from pancreatic cancer. The pendant is a ribbon style to reflect her battle with cancer. They set the diamond in the ribbon and we added four amethyst stones to balance the pendant and color for pancreatic cancer. It turned out to be a very beautiful piece of art my wife will enjoy and pass down to our girls. Great job in design and craftsmanship by Davis Jewelers.
Kim Ratterman
Nov 19, 2021
Josh Parks
Nov 18, 2021
I called Davis looking for a watch that is not easy to find in-stock and generally requires a waitlist. I would think that the staff would grow tired of these types of calls but I spoke with a nice and professional fella, Corey A. He gave me the info I was looking for and invited me to come in so we could work toward getting the watch I wanted. The next day I visited in-person and Corey was extremely professional and more than willing to spend time with me even though a future sell would be months away (wait list.) I really appreciate the courtesy, time and patience. Highly recommend, hope to become a customer once my turn comes up!
Sherry McCroskey
Nov 16, 2021
Jenah Roberts
Nov 04, 2021
Everyone at Davis jewelers has always been wonderful and transparent with me! I have everything done here from purchasing to diamond replacements and repairs to cleaning. They are prompt in timing and good at what they do! And dale was so generous to me to clean my ring quickly for me days before my wedding :
Melissa Hart
Oct 30, 2021
Amanda E.
Oct 12, 2021
Derek Scoggin
Sep 23, 2021
Was engagement ring shopping in Louisville and Davis Jewelers was the clear winner for me. All of the staff were extremely helpful and knowledgeable. I worked with Skip in particular, who bent over backwards to make my experience simple and my decision easy. Left with a diamond that fit exactly what I was looking for within my price range - will be going back for future jewelry needs!
Heather Falmen
Sep 14, 2021
After a few years of searching, I recently purchased my dream timepiece online from another authorized retailer and had the watched shipped to me. Because Cory had been so helpful previously, I wanted to use Davis to have the new watch sized. I was introduced to Stephanie who REALLY went the extra mile regarding some questions I had, and even contacted the manufacturer on my behalf.
She engaged Christopher and they both did some research, all for a watch not purchased at Davis. In an era of lackluster customer service, Davis Jewelers is a clear standout. They are now my personal official jeweler. I will drive past numerous other jewelers in order to do business with Davis. Trust is everything for me, and they have earned mine.
She engaged Christopher and they both did some research, all for a watch not purchased at Davis. In an era of lackluster customer service, Davis Jewelers is a clear standout. They are now my personal official jeweler. I will drive past numerous other jewelers in order to do business with Davis. Trust is everything for me, and they have earned mine.
Della T.
Apr 13, 2021
Liz M.
Jun 20, 2020
If you're looking for beautiful jewelry or a lovely watch Davis is the place to go. The staff is friendly and knowledgeable. I did not feel intimidated and the staff was friendly even more I stated that I was a serious buyer. I surprised my partner with a Rolex from Davis. I've never purchased a Rolex before and several people at Davis gave me ample direction and information to start with.
Once I narrowed down the watch to purchase they let me know the one I was interested in is rare and can't they cannot predict if they will get one. I received a call a few weeks later explaining that they got one in. They normally wouldn't sell someone random a watch like that - those watches have a waitlist. Luckily I knew one of their customers with some clout, which is probably how I was able to obtain the watch.
From the minute I first walked into Davis to the time of purchase they were very helpful and never made me feel as though I was bothering them (I called with many questions). Fast forward two years later and we've purchased additional watches.
Once I narrowed down the watch to purchase they let me know the one I was interested in is rare and can't they cannot predict if they will get one. I received a call a few weeks later explaining that they got one in. They normally wouldn't sell someone random a watch like that - those watches have a waitlist. Luckily I knew one of their customers with some clout, which is probably how I was able to obtain the watch.
From the minute I first walked into Davis to the time of purchase they were very helpful and never made me feel as though I was bothering them (I called with many questions). Fast forward two years later and we've purchased additional watches.
Helen S.
Sep 29, 2019
I loved my experience in the store. They were friendly. They were full of knowledge. Their prices were reasonable. I was inquiring about a strand of pearls and my friend was getting several pieces of jewelry created. We were there for a number of hours. I was told they would have to order a strand in my size and that they would have a number of samples to show me before I placing my order.
I was to receive a call in the next 3-5 days. That was 4 months ago. Haven't heard another word. Very disappointing. Bought my strand of pearls somewhere else. Life goes on.
I was to receive a call in the next 3-5 days. That was 4 months ago. Haven't heard another word. Very disappointing. Bought my strand of pearls somewhere else. Life goes on.
R. F.
Aug 12, 2019
Kinda late doing this review but Better late than never :. This is a REALLY great jewelry store. It's more than that really. The service is outstanding. Everyone that works here is always cheerful and helpful. I bought A Rolex watch and some David Yurman pieces as well. I went to a couple other places before I stopped in Davis and was so glad I did. I'm not surprised Markles has closed down. It's all about service when you are selling lifestyle pieces and Davis understands this.
Samson E.
Feb 07, 2019
Amy G.
May 10, 2018
Davis Jewelers is amazing! The store is modern, bright and beautiful and the customer service is exceptional. Mr. Davis is very knowledgeable and professional. I recently had a ring sized and appraised and Davis Jewelers did an impeccable job. The ring is even more exquisite after being cleaned. Thank you for taking such excellent care of a ring that means the world to me.
Emily C.
Feb 12, 2018
Fortunately, my hubby always shops here for my nice gifts. This is also where we purchased my new wedding set for my 14th anniversary. We love Davis and the great service you always receive when you come here. There's a customer lounge with drinks and coffee and always cookies! With amazing customer service comes their guarantee. If you frequently have your jewelry cleaned and checked, they stand by their products. I've never had an issue but my sister has lost several small diamonds out of her rings and they always replace them. Don't go anywhere else!
Emily H.
Jul 14, 2017
This review took longer than normal to write because I keep getting distracted by my ring. Oh the sparkle! Davis Jewelers created my engagement and wedding rings, and even though my engagement ring has been on my hand for six months, it still continues to dazzle. My fiance went to Davis after my best friend's husband went there several years ago.
My friend was so thrilled with her ring that she urged my fiance to go -- and specifically see Erica -- when he talked to her about proposing to me. And at Davis, Erica worked with my guy to mix the setting of one ring with the band of another -- factoring in the diamond from his mother's ring. We later went back to shop for my wedding band, which I picked up today.
Every time I go in, the staff is the epitome of friendly. And they offer to clean my ring for free. I couldn't have designed a prettier ring. Thanks to Davis for being such a big part of that.
My friend was so thrilled with her ring that she urged my fiance to go -- and specifically see Erica -- when he talked to her about proposing to me. And at Davis, Erica worked with my guy to mix the setting of one ring with the band of another -- factoring in the diamond from his mother's ring. We later went back to shop for my wedding band, which I picked up today.
Every time I go in, the staff is the epitome of friendly. And they offer to clean my ring for free. I couldn't have designed a prettier ring. Thanks to Davis for being such a big part of that.
Cynthia M.
Jun 17, 2017
I had the best experience picking out my engagement ring at Davis Jewelers. Bobbie helped us when we came in and gave us the warmest personalized service. The selections are great, and I found the perfect ring at the perfect price. I had already been to a couple of other jewelry stores, and the quality of rings and service were definitely a huge step above the rest. If your looking for an amazing ring with amazing experience, I'd highly recommend Davis Jewelers!
Jessica L.
Mar 31, 2017
Laura K.
Jan 31, 2017
I had a ring custom made at Davis Jewelers and I couldn't be happier with the result! Ashley was extremely helpful and patient while I was deciding how I wanted the ring to look. The service here is outstanding. My ring is beautiful, and turned out even better than I was expecting! The quality and customer service is unbeatable, I would most definitely recommend Davis Jewelers, and will absolutely go back for any future jewelry purchases!
John H.
Aug 04, 2016
I have known Hank Davis for many years and is my personal choice for fine jewelry. I trust Hank and Ashley to help me find just the right jewelry piece for a special occasion. The quality and price is always more than competitive and I truly appreciate their exceptional service. I have absolutely no reservations about recommending Davis Jewelers.
Kristin S.
Jan 10, 2016
I called a jeweler that was recommended to me regarding an antique watch. They were extremely rude. I called Davis and was greeted on the phone by Ashley. I explained about my watch and the trouble I was having and while on the phone Ashley had already sent a text to a colleague and had me text her my pics. The fate of the watch is up in the air but I guarantee thay if I hear anyone talking about jewelry her company will ne the only one I will ever tell people about. Thank you Ashley for being so AWESOME!
Jason R.
Jun 18, 2014
After visiting more than 5 local jewelers, Davis, hands down is the best jeweler I found! Their customer service is second to none and the final product is PERFECT. I had visited them with a ring that I wanted created with multiple personal touches. They utilized a computer program to create the engagement ring that was spot on. I worked with Bobbie and she couldn't have been more helpful.from showing me each individual diamond to keeping in contact with me via text message throughout the whole process of the design phase to the finished product.
If you are looking for a caring jeweler who want to know about you and learn exact what you want. Davis is the place to visit. Even when Bobbie wasn't in the store, Amy and multiple others were there for me! Kudos to them, this is why they they are the best in Louisville! I'd go back for any other of future jewelry purchases!
If you are looking for a caring jeweler who want to know about you and learn exact what you want. Davis is the place to visit. Even when Bobbie wasn't in the store, Amy and multiple others were there for me! Kudos to them, this is why they they are the best in Louisville! I'd go back for any other of future jewelry purchases!
Katie O.
Apr 03, 2014
Having a medically fragile child with many disabilities makes it hard for a thrifty shopper such as myself to leave my house to shop around. Not ready to give up my quest for the best deal on a custom made ring, I called almost every jeweler in town. I endured countless requests for me to "just stop by the store." Having to explain myself and our difficult situation to everyone became insufferable.
I tried not to become discouraged since no one was calling me back. I sent pics of the ring I wanted to the narrowed down list of stores. It quickly became clear, the ring I wanted made was too much work, for not a lot of money in too unusual of a circumstance. I felt like no one was taking me seriously since I couldn't come in. Finally, after being told every excuse in the book I found the absolute MOST helpful person at Davis.
She actually understood my situation and never questioned or judged me. She went above and beyond making special accommodations to provide the best possible customer service. We sent pics back and forth through text, even after store hours. She called her contacts to rush the process so it could be made by our quickly approaching deadline and keep it within our budget.
I could go on and on. Being so impressed with this employee that had jumped over every hurdle to earn our business I asked for the name and number of her manager so I could make sure she got recognized. She replied "Me :- I'm Ashley Davis." I think it says a lot about a business when the owners bend over backwards to make sure you get the best service.
I feel confident that this top level of service will not end after she "makes a sale." She exemplifies all the reputable qualities your trusted jewelry should have. Seriously, save yourself the time and trouble and go straight to Davis. Trust me I know.
I tried not to become discouraged since no one was calling me back. I sent pics of the ring I wanted to the narrowed down list of stores. It quickly became clear, the ring I wanted made was too much work, for not a lot of money in too unusual of a circumstance. I felt like no one was taking me seriously since I couldn't come in. Finally, after being told every excuse in the book I found the absolute MOST helpful person at Davis.
She actually understood my situation and never questioned or judged me. She went above and beyond making special accommodations to provide the best possible customer service. We sent pics back and forth through text, even after store hours. She called her contacts to rush the process so it could be made by our quickly approaching deadline and keep it within our budget.
I could go on and on. Being so impressed with this employee that had jumped over every hurdle to earn our business I asked for the name and number of her manager so I could make sure she got recognized. She replied "Me :- I'm Ashley Davis." I think it says a lot about a business when the owners bend over backwards to make sure you get the best service.
I feel confident that this top level of service will not end after she "makes a sale." She exemplifies all the reputable qualities your trusted jewelry should have. Seriously, save yourself the time and trouble and go straight to Davis. Trust me I know.
Scott M.
Nov 26, 2013
As far as customer service and quality goes, there is none better! My wife has bought a couple of items before she met me and have purchased a couple since, my wedding band being one of them. We love everything we have gotten and once again, VERY NICE! You would think that a place this good they might be snooty, but it is the very opposite! They are always willing to help and answer any questions you might have. I HIGHLY suggest them for all of your "Jewelery" needs.
Chris W.
Jul 21, 2013
Outstanding selection and outstanding service. They want you to be happy and aim to please. Nice to have as much attention as I got when I visit this store, usually a sales person and sr. sales person or manager will even engage to help educate on the piece you are considering. Nice feel to it like a big time jeweler but still has that small town staff feeling that makes it more relaxed and more personal and not like your just another # at a big wholesale style jeweler.