Vail Creek Fine Jewelry Dsgns

My wedding ring has never looked better! It is thanks to a very patient jeweler and my husband of course. My husband and I were getting ready to celebrate our 33rd wedding anniversary. We were very confused about what we wanted to do. We had my ring guard from our 10th anniversary that was missing a diamond and my original engagement ring that was in need of a crown replacement.

We also had my original wedding band that had been dented (I kid you not) on Space Mountain at Disneyland which needed to be repaired and resized. While my ring guard was very beautiful, it never seemed to really fit my engagement ring. The jeweler supplied us with various options and the cost for each ranging from the least expensive to the extravagant.

Some reviews state that this is a bad thing. It is not in my option. He just wants to be sure that you are pleased with the end result. First, he stated that we could simply repair the crown on the engagement ring and have the original wedding band repaired and resized (the least expensive option). Second he explained that we could replace the missing diamond in the ring guard and repair the engagement ring.

Then he suggested that we replace every other diamond in the ring guard with a ruby or other stone of our choosing. He also suggested replacing the original diamond in the engagement ring with a larger diamond that would elevate the gaps between the ring guard and the engagement ring. The last suggestion was simply replacing the current ring guard with one that complimented the original diamond and elevated the gaps that way.

Being a very sentimental girl, I refused to part with my original diamond. He suggested having it made into a necklace. It still wouldn't work for me. So the most expensive option was replacing the original diamond and repairing the ring guard with rubies or another stone, the middle option was purchasing a new ring guard, and the least expensive was repairing the original engagement ring and wedding band.

I simply could not make up my mind. The only thing I knew for sure was that I still wanted my original diamond in my ring. The jeweler very patiently showed me a number of ring guard options. Still no decision from a very indecisive me. The jeweler suggested that I take my time deciding. I didn't feel pressured at all. The jeweler took note of all the various options that I liked.

Then I told my husband that I just couldn't decide and that maybe he could come back later and pick one from the options that I liked with the help of this very patient jeweler. My husband returned later and made the perfect choice! I couldn't be happier! This jeweler deserves a medal for dealing with and pleasing this very picky customer!

The customer service is unmatched. Very friendly and knowledgeable. There's a great selection of jewelry no matter what your budget is. Thank you Ilda for your help. We will be back soon.

My son was home from Germany to propose to his gf. I took them there and the sales person didn't listen to what they were looking for and kept showing them everything they didn't want. They left without purchasing anything. A few weeks later my hush and and I went back only to have the same sales person, we sat for a very long time trying to find the perfect ring set.

We even asked to see the sets we could have a stone taken out of the wedding set I have and they weee reluctant to even show us those settings. We went back to just looking at what they already had in the cases and every ring we asked to see we'll within our budget, we were told oh that's without the center stone the price you see. We then asked to see something that we could take home that day and we told they didn't have anything, it would have to be ordered.

I have never set foot inside a jewelry store that you couldn't walk out with something right then and there. We were also told that the prices on the tag on the ring were without the center stone. It was very a very sad experience. What a sad, passive aggressive ugly response. Instead of saying I'm sorry you were treated so poorly, you go trolling around to see where another review is left for another business.

To even name that business and in a demeaning manner is very disappointing. I didn't name the sales person or even put any of your staff down. I just stated my experience as well as my families experience. Your loss at 15,000 and the way you handled the response to this review just reinforces my decision to never shop in your store again and to make sure that anyone I encounter knows just how ugly your response was.

Mr. John clark of vail creek jewelry help me buy my first watch 100% he was so patient with me. I will come back if ever i buy a new one again with him. Cool dude

Aracelis was very helpful, kind and also very informative. Everyone here is very friendly and they also have a great selection of jewelry! I definitely recommend this place!

I've been coming here for the last 3 years for everything jewelry related and for the last 3 years they've never let me down. Their products are spectacular! It's mesmerizing walking into Vail Creek and seeing all the beautiful diamonds. The staff is very welcoming and professional, especially Alta. I've had the honor of being assisted by Alta each time I've walked in and each time she's always a pleasure to talk to and extremely helpful with any questions I've had. Alta's never steered me wrong and she won't steer you wrong either! Highly recommend Vail Creek!

Veil is a great company that did such an amazing job giving us specific and individual care as we designed a custom ring. They are able to take your ideas and combine them with their expertise to advise you on the best options. They were kind and never pushy, they truly honored what I wanted and put that first. I'm so grateful for our experience with them.

Vail creek is truly amazing! Ilda was the one who helped us and was super friendly and kind. Both my fiance and I were originally looking to replace a battery on his watch but then ended up looking at wedding rings since we had talked about getting married. Ilda showed me different styles in which I fell in love with a pear shaped style. She then showed us Ceramic style men's bands which we never knew existed and my fiance ended up loving because it was such a comfortable stylish ring. We would definitely recommend this place!

I cannot say enough good things about my experience here! Me and my fiance had waited until the last minute to look for rings for our wedding. It was coming up I just 4 weeks. We looked at stores in Folsom, Sacramento, Merced, and multiple in Turlock. The service amd selection at Vail Creek was by far the best of all the stores we went to. We were helped by Ilda Macias and she is amazing.

So patient and knowledgeable and just nice! I love that there is a Jewler on staff at the store makes so many things so much easier! There are not many stores that have one on staff at the location! ILDA helped me find my perfect ring it wasn't available at the store but she helped us get it orders through one of their vendors and we got our stone picked out for it and it will still be ready for us before our wedding date!

I'm so overjoyed and cannot wait to have my ring and am so happy we chose to go with Vail Creek! Thank you Ilda Macias and Vail Creek! We will definitely be back for future purchases!

We purchased my engagement ring and wedding bands from Vail Creek. When my husband went in and picked out my engagement ring he said the staff was extremely welcoming and patient. We went in and picked out our wedding bands and received the best service! Aracelis helped us and she was amazing! She took her time with us. We felt very comfortable and not forced to purchase.

They are all so friendly and helpful. If you're looking to purchase a piece of jewelry or need repairs check out Vail Creek & support a local business. They are honest and professional!

My experience at Vail Creek was fantastic! They work with you to find what best suites your taste and make sure you have everything you need to make you happy now as well as to protect your purchase for years to come. I would recommend them to anyone I know shopping for rings/jewelry!

Jewelry shopping was golden. Donny & company have always made sure customer satisfaction was exceeded, especially during the pandemic. Helpful and would recommend family & friends to shop local for all their jewelry needs!

I am extremely disappointed with the workmanship of this establishment. I went in summer of 2017 to convert my diamond necklace into a ring. I read the reviews and felt good going through with it. I only wore this ring on special events and over the holidays I noticed that one of my diamonds were missing. This ring was very sentimental to me and I didnt think that the quality of workmanship would be that bad.

We walked in to Vail Creek to replace a chain that had broken from a necklace my husband bought for me years ago. Of course, while there I began looking at different settings and wedding rings (I had been wanting to add to my current ring or get a new setting). I let John know I really, really preferred to keep my original setting and somehow add to it.

He was so helpful and even ordered in a couple different halos so I could see them in person prior to making a final decision. Essentially such a small change, made a huge different to my ring and it is set perfectly! I love it and highly recommend Vail Creek!

I am not a frequent jewelry buyer but this WAS my go-to store until last weekend. I was helped by a woman later identified as Alta. She was unfriendly and condescending towards me. I am very happy with the ring and the repairs made but will consider my options before going back. It makes me sad as this is a small town business and you would hope that they would value ALL of their customers.

Amazingly this is the best pLace to get gifts for anyone celebrating a special occasion. Owned by a local family and willing to deliver to you. It is simple to just visit their web site and pick from their beautiful selection. After doIng business with them for years I know my purchase can be trusted. vailcreek.com is the website. Thank you for your dedication to our community Don and Alta!

I came in for a battery replacement and was treated excellent. Unfortunately it was not my battery but my watch that is having issues. They pointed me to the right direction on who may be able to help. 5 stars is simply for the great customer support and welcoming environment. I wish these people the best and would come back to shop whenever I'm in need!

Amazing customer service. Great for all occassions. Thank you for making my special request happen.

I bought a watch band a year ago. I had two batteries replaced on two different watches. Recently both batteries died and the band had an issue. The owner told me they don't service watches they don't have the tools for them any longer and I was better suited going to A competitor down the road that I don't know. The owner was courteous but I feel slighted. If you have a big face watch or any watch for that matter, The Owner Donnie personally suggests going somewhere else.

Had an allergic reaction and unfortunately the doctors had to cut my ring off. Took it to vail creek to get it fixed and we couldn't be happier they were so helpful with the insurance and so nice and do I need to say more. look at that sparkle they returned it looking better than brand new! Definitely recommend them for any of your jewelry needs.

What an amazing experience I had when purchasing my engagement ring at Vail Creek. As I would assume most guys, I really had no idea what I was doing or exactly what I wanted, Aracelis was so helpful and explained everything to me. The process was so easy and my fiance loved the ring they helped me pick! Thank you Vail Creek and Aracelis for your help!

Hands down the best jewler around! Its such a beautiful location and everyone is extremely helpful and knowledgeable. My husband and i worked with Aracelis and the Owner Donnie to make a custom ring and we couldn't be happier! We also purchased all 3 of our wedding bands with Dan!

Very disappointed! I drove 50 miles to this jewelry because of the good reviews. I went to get my jewelry engraved. At first the salesperson was very friendly and helpful and starting taking my information for engraving. Suddenly a young couple comes in to look at wedding rings and she suddenly recommended I go elsewhere because it would be cheaper for me.

I never once expressed concern about the price. She basically sent me away to make a sales commission. Little did she know that I to was going to shop for a ring. I was so offended I left. They don't deserve my business.

Alta was lovely and charming in helping my wife find the perfect pieces of jewelry for her collection

This Jewelry store is top notch in my Book not only do they have Beautiful Jewelry But talk to John or anyone there will help you. They are all terrific people. My Husband bought me several pieces of Jewely, for my Birthday, anniversary and valintines day, and last but not lest Mothers Day.

My wedding ring had been resized at a different jewelers that ended up scratching 2 diamonds, and gouging my gold. They did an even crappier job trying to fix their mistake. I had heard a lot of great things about Vail Creek, and I can certainly say that they took care of me very well. They were very customer oriented, and listened to my needs. When I received my ring back, I was ABSOLUTELY AMAZED with their handiwork.

It looked brand new again! I am thankful for their attention to detail, and feel the repair was definitely worth the money. I would recommend this place to anyone looking for beautiful, unique jewelry or in need of professional repair.