Devons Jewelers - Sunrise Mall

My fiance and I came here to buy his wedding bands, we ended up choosing two and Ed the assistant manager was able to help us. Ed was very welcoming and pleasant to speak with, he was very knowledgeable and answered all of our questions. Exceptional customer service at DeVons, we will definitely come back!

I needed a gold necklace for my girlfriend that had to fit a diamond pendant I'd given her earlier. DeVons staff was very helpful and provided a beautiful necklace that was perfect

Emily does a excellent job assisting us every time we walk into the store. She is very patient and gives you options in terms of what your looking for.

Went to Devons and spoke to Bal. He was kind and professional. He gave me a lot of helpful information and good advice. His awesome customer service is greatly appreciated. I will definitely be back!

I didn't buy anything. The gentleman in the phone was amazing and gave great advice on where I might find what I was looking for. I'll call them first next time I'm looking for jewelry.

Emily is the absolute sweetest person! The customer service was absolutely great had an issue with a ring ive purchased couple months ago. she went above and beyond to make sure the issue was resolved and helped me pick out a new ring its great to buy your jewelry from the right place that will take care of you incase an incident like that also the Manger was also nice about the situation I honestly probably wouldnt choose to buy my Jewelry else where Thank you Emily

Went to DeVons for a ring appraisal. I was met with excellent customer service from Alex Munoz. Not only was he very knowledgeable but he was also super friendly and professional. He eased my nervousness with leaving my jewelry to be appraised & reassured me that everything would be secure. Very trustworthy. Thanks Alex!

September 17th, 2020 around 1pm There was 3 jewelry store next to DeVons Jewelers. I chose DeVons because right next door, I saw an employee jumping laughter playing around on the sales floor from jewelry store next to DeVons which drove me away. I am glad I've stepped into DeVons, I had the best service I have ever received from a jewelry store. DeVons employed some highly knowledge employees. Professionals. Nice, caring, friendly workers.

I didn't get their names, but I am sure they are all good whoever helps. I have post the date and time so hopefully the boss can figure out who worked that day. I came in to do 2 watch repair, repair diamond ring missing 2 stones, and a male ring to get brush color back. Thank you!

My husband recently decided to surprise me with an upgrade to my ring and decided Devon's was the best place to go, and he definitely wasn't wrong. Alex helped guide us through the whole process of picking out a new ring and I can say I am over the moon about my new ring. Alex's knowledge of the jewelry he sells and traditions behind the wedding ring set was nothing short of amazing.

I told him the cut I preferred and he presented me with the most beautiful selection of rings, some of which I never thought would look good with my fingers. Alex was so patient while we discissed multiple rings and cuts of diamonds and his kindness was in no short supply either. He made the whole process a joy and truly a lovely experience. I think it is safe to say I have found my jewler for life, and a manager I can trust in Alex. Thank you Alex and DeVon's.

During this whole COVID thing I have had problems dealing with everything from lack of toilet paper to dirty face masks, but when it came to finding the perfect wedding ring for my big day Alex at DeVons delivered! After visiting with other jewelers and seeing their just better than average product, I stopped by DeVons to find the exact diamond my bride deserved.

The knowledge Alex had pertaining to the 4 C's was amazing, but the 5th C is what counted for me. His Character! Alex was professional throughout the whole process and delivered a spectacular product. I couldn't be happier. Thank you Alex and the DeVons team for getting this marriage started on the right foot or should I say finger.

My fiance couldn't be happier with her ring. Alex Munoz, the store manager, helped me with the entire process and was so awesome. Any questions or concerns were always answered within minutes. He helped me customize the perfect engagement ring for my fiance and everybody who has seen it absolutely loves it. We'll be going back to Alex for our wedding bands without hesitation. If you haven't gone to check out Devon's, make sure you do!

Alex Munoz was such a great help when we were shopping for my engagement ring and our wedding bands. He was so patient and was amazing at getting us the rings we wanted and exactly the way we wanted them. All my jewelry is from DeVons and it is all amazing quality and at great prices. The staff over all is amazing very nice and friendly.

I needed some jewelry repaired, I went all over and since I wasn't going to buy anything a lot of people didn't really seem to excited to help me. Until I walked into DeVons Jewelers, they greeted me instantly. I talked to Alex Munoz about my repair, he was so helpful and nice even though it was just a repair. When I found out he was the manager I was really blown away. Thank you for your amazing customer service! I will be back!

My husband and I bought our rings here. He also went back to buy my necklace and a pair of earrings for me. I love it here, the staff are very nice, and their Manager Alex is superb. They give the kind of service that makes you want to come back.

I came in to see if they can replace the battery for my Gucci watch. Ed was very helpful. It was only $10.00 plus tax. Way better price than what I had paid for at Macy's. I go there since I had bought it at Macy's. They don't make this anymore and it was a limited edition and that's the other reason why I took it to Macy's. Well, not anymore.!

Since I'm a customer he let me have it for free. I told him that when I get great customer service, I do stay loyal to businesses that I shop. Ed said that they like their customers and knowing that they have loyal customers shopping there. They want to treat them good. Thanked him and told him that he shall have a loyal customer here. Thank you Ed once again.!

PLEASE READ! I wish I could give them like 500 stars. I was trying to find a good present for my husbands birthday and decided to get him a new wedding band. I checked couple of places at the West Valley Mall but the prices were way over my budget. Right when I was about to change my mind on my husband's present I found myself entering the store which I've never been before because the fancy look of the place and the shiny jewelries always scared me and kept me off going in thinking their prices would be crazy.

Well I was WRONG! As soon as I walked in I was welcomed warmly and got the pleasure of meeting the nicest and the kindest and the most polite gentleman in the world. ED MELEN (Assistant manager) He was extremely helpful and patient with me and I found the best ring for my husband. He even talked with my 12 years old son and made him laugh. I was very surprised and pleasant about their prices and I couldn't believe my ears.

He gave me a great deal. (Waaaay cheaper than other places and definitely the best quality) Then I met this sweetest girl MONA which made my experience got better and better. She made the best wrapped present box ever. So, please go to this store, check their prices if you need any kind of jewelry (diamond, pearl, gold, rings, watches, etc. ) before somewhere else.

Get the quality you're looking for at the best price and extra ordinary customer service. They made me leave happy and extremely satisfied. I can't thank you enough!

I called DeVons to see if they adjust watch bands. I spoke with the owner who was very nice and said they did. I asked how much it was going to cost but he told me he would do it for free. For my previous watches, I'd usually have to pay $10 to get the band fitted. I came in and the staff was courteous and helpful. I gave them my watch and soon after I got my watch back.

It was still a little loose but the owner adjusted it again for me. I didn't purchase anything but I will definitely be back to get my watches repaired or if I need some bling bling. Really refreshing to see a business that offers a free service. Thank you DeVons!

We customized my dream ring with Ed! I am so extremely happy with the ring we created. The whole staff made it a super easy and an exciting process for us. I also received it quicker in 3 weeks instead of the initial 4-6 week time frame. We've bought all our higher end jewelry here. My first ring was purchased here and my fiance has purchased two Bulova watches as well. Ed is the best and helped me design my perfect wedding ring. I highly recommend!

Bal helped me such a great guy. I went to all the jewelry repairs in the mall, everyone told me they would have to send out my watch to repair. Bal opened it up right in front of me and fixed it. Best part was he didn't charge me anything. Definitely recommend for all jewelry and watches. Definitely coming back here for sure

I've never bought any jewelry from Devon's before, I wish I would have sooner. GREAT customer service and very welcoming. Didn't seem rushed and felt at home. I bought a beautiful "Stackable " style ring for my wife, (7 year anniversary, also bought her a pearl necklace). Haven't given it to her yet, but I know she'll love it. Thank you DeVons crew for your help in finding the perfect ring!

My favorite jewelry store in Tracy, they always have such a great selection of jewelry and their prices are allwaaaayyss so reasonable & every time i have bought a ring they always give me the best price & offer great financing options. Not to mention all of the employees are so incredibly nice and helpful

Very helpful and not too pushy. not bad of a selections on jewelry. Very knowledgeable and good attitude staffs.

I was looking something to get as a secret santa present and the worked helped me so much! He ended up helping me find the perfect Alex & Ani bracelet and my boss loved it! Such nice people and you will leave extremely satisfied!

They are incredibly friendly helpful and make it an enjoyable shopping experience. I was missing a diamond in my ring they found it and repaired it and even shipped it to a closer location. I highly recommend this location.

Went into the store to only look for an engagement ring when I ran into Alex (a sales associate at the store). She was very kind and super knowledge about all their products. Instead of just showing me the most expensive rings they had in the store she took her time to talk to me and get an idea of what I wanted in a ring. I have been into many jewelry stores for different products but this was absolutely the best customer service I have ever received. If you are in the market for purchasing any sort of jewelry or watch I would highly recommend Alex at DeVons. Best purchase and expiernece ever!

Every time I visit this place I get a friendly smile and hello. I bought my husbands watch and his wedding band here and both times the customer service was amazing! Both my husband and I love this place. Today I came in because I broke the chain to a necklace that means a lot to me. I went in to find a replacement. The man who helped me was so nice and informed me that I didn't need a brand new chain.

He told me they could fix it. That made my day because the chain I had is not replaceable. Spent almost 2 hours trying to find it online. The people here are amazing and I'll always do my jewlery shopping here. Thank you for your great customer service!

Ed gave us such a warm welcome. We were looking for wedding bands and Ed was very helpful. He showed us different styles explaining various manufacturers, metals, quality, and fit. There was no pressure put on us to purchase. Ed treated us warmly and was very kind.

I have been going to Devon's Jewelers since 2003 and have always come out of there with a great experience! They have a great staff and a positive environment with no pressure to buy. I recently got married and bought my wife's wedding an engagement ring there with the help of Alex! A big shoutout to him for helping me make the perfect selection on both rings! His knowledge and expertise really eased the process and made it simple for someone like myself. great job! I will definitely be a returning customer.