Crestwood Jewelers

I took my watch there I have had for over 50 years in perfect condition when I broke the crystal. after 3 months the said the crystal was fixed but the crown was loose so it had to be sent back. They called me after another month and said the watch was ready. I went to set the time and the crown was missing. They tried to say it had none. I said it was your girl who noticed while I was on the phone with her that it was loose and needed to send it back again.

Now after a total of 6 months they called and said it was done. but needed work inside. I told the owner and you could see it's in pristine and that the guy who either replaced the crystal or fixed the crown that was perfect when they got it must of did it them selves. They said it needed $230 of work to fixed what was never broken before they got it.

So now I have a watch with a new crystal that doesn't work. O the owner said you waited long enough don't worry about the $65 for the crystal. Thanks Crestwood jewelers. But it's ok the time is right 2 times a day! You all should be ashamed of yourselves!

I was looking for a family jeweler, like I had up North. I am happy to say I have found it with Crestwood Jewelers. Everyone was so friendly and kind. I really feel comfortable shopping and having my ring repaired with them. Due to Covid19, masks are required when entering, associates are masked, there is plenty of hand santizer available and even their pens are sanitized. I just felt safe. I am a returning customer and I recommend them to everyone.

Bought a ring there and wanted it sized. Cost me 25$ extra. AND they ruined the stone. Never going back

Friendly, knowledgeable staff. I had 3 non-functioning watches that they diagnosed quickly. Reasonable prices, convenient location.

I wanted a Friendly jeweler and I found it at Crestwood Jewelers! Susan and Dana were very nice and helpful. Susan even gave me an idea for my Mother's watch from 1939. It was a pleasant experience! Thank YOU. Will recommend you to all my friends.

Went in for a small repair and the woman at the counter was impatient, nasty and condescending. I just moved to the area and was looking for a reputable friendly jeweler. Still looking needless to say I won't be back.