Regency Jewelers

Ed at Regency went out of his way to find the specific Rolex I was seeking and made it happen at the right price. Very happy with my purchase, great quality merchandise. Highly recommend!

My engagement ring broke after 3 months wearing it as well as 4 stones missing out of the band. they repaired it after saying working out with it broke it, it then broke in half again 6 months later. Disappointed to the max

Eddie and his crew are amazing people. When my mom passed away Eddie took her diamond ring she left me under his wing and made it absolutely beautiful again. Words can't thank you enough Eddie you're definitely in the right business, you wear a heart of gold. It only let's me give you 5 stars you deserve 100. I'll becoming to customize a birthstone ring with you guys very soon. Again thank you so much you guys are amazing

Called over to Regency after looking on the internet for a jeweler to fix a few things on my chain/cross. They couldn't be more helpful, personable, and transparent. They charged me less then the other local jeweler by a significant amount and got it back to me the same day. They earned my business for the future

Once again regency came through. This time I wanted to get a custom charm, and Ed made it a breeze. Gave design, got mock up, made mold and shortly after my 1 of a kind custom charm. Fitted it for my necklace and some. Very easy and smooth transaction. Thank you again Regency!

Eddie and the entire staff were amazing. You feel at home with them and they made my experience shopping with them great. Eddie takes the time to explain in depth all details of your purchase with you. Would and will definitely reccomend him to friends and family.

I was recommended by a very close friend of mine to look at rings for my now fiance at Regency Jewelers. We planned on checking out different places too, but with how friendly and personal we got with Eddie the more comfortable we felt with buying through them. One thing I really wanted above all was trust and honesty and we got that from Eddie. This is a very professional place and you will definitely be in good hands when deciding on buying something from them.

Not only did Eddie make us feel so comfortable but the entire staff there is so charming and they make you feel at home. I would highly recommend this Jeweler to anyone and we are both very happy with the quality of their work.

What an amazing experience. Started ring shopping and talking to eddie about an engagement ring just before the shut down due to covid. As soon as he was allowed and felt safe having me in I came in for an appointment to finalize details on my engagement ring. I had an idea in mind of what I wanted but there was the perfect ring there in the store.

One of a kind and he was able to get the diamond I wanted for a very reasonable price. My now fiance absolutely loves the ring and it's uniqueness. I couldn't get back to the regency before moving to Arizona so he overnighted it, fully insured to Arizona. Eddie is such a nice guy willing to work with your budget and the office staff is super friendly. I'm hoping I send some referrals his way soon and we will certainly be back for our jewelry needs

I went to Regency in December to re-set my Grandma's ring for a proposal. Eddie worked around my schedule, spent the time to explain everything to me, and helped me out. Everything was done perfectly, with a one day turn around! Super happy with my decision to go to Regency, and she loved it. Thanks Eddie and team!

Ed and his staff at Regency Jewelers were such a pleasure to work with. They were so accommodating and professional! Ed went above and beyond to make sure my ring was perfect. My ring is so beautiful I couldn't be happier! If you are looking for great customer service, quality, and excellence this is the place to choose for any piece of jewelry!

One of the best decisions we made throughout our whole wedding planning process was choosing Regency Jewelers for our rings! Eddie worked with my fiance over phone and email to custom make my perfect engagement ring based only on a few photos. The ring was so amazing that when it was time to choose our wedding bands, we knew there was only one jeweler we trusted.

We drove from DC to Toms Creek for our consultation and spent hours with Eddie customizing our perfect bands without ever feeling rushed. Thank you, Eddie, for creating the most amazing rings and a wonderful experience!

Excellent! thank you so much for helping me shorten the length of my bracelet, it was a pleasure meeting you - wishing you a great summer! - DJ AFINO

The people at Regency are always so helpful. The products they sell are exactly what you are told. I have been dealing with them for over 25 years and the service is impeccable. I do not spend a lot on such luxuries, but every time I go in I am treated like their best customer. Ed is the man. If you want to please someone with jewelry or gifts definitely go there.

We just used Regency Jewelers for our wedding bands and engagement ring. They are awesome to work with and have a very competitive pricing! Definitely recommend them! They are awesome!

I have nothing but great things to say about this place! This is a family owner business for over 28 years. They have the highest customer service standards I have ever since. So, the prior review is very surprising to me. Prongs on rings DO NOT JUST BREAK. they do over years of wear can & will become thin which can cause them to break when caught on threads, fabrics or hairs. Prongs can also break when a ring gets banged or hit on something.

If you, a consumer are not satisfied or are unhappy with a purchase or a service you should immediately contact or confront the situation not drive home, research on line & go to other jewelers. That blows me away. I would have marched right back in. Not doing so make me wonder why you did. Regency's has always guaranteed everything they have done & had this issue been addressed immediately, they would have done the same for you!

I would highly recommended this jeweler & have had several friends in the last few months just purchase engagement rings, custom wedding band & diamond stud earrings. All of who were more than happy with their experience.

HORRIBLE EXPERIENCE.On January 21, 2012 my partner proposed to me. It was the happiest day of my life. She told me that she had brought the ring to Regency Jewelers because of reviews she saw online. This is also where it was sized. Less then a week later a prong broke off. We brought it to Regency to have it fixed, for the repair and to have an appraisal done.

Since we had an appraisal with all of the details already the owner (I am assuming) said it would cost only $25. We thought that was fair. He said he would call when it was ready. He then went in the room with the repair man. I could hear them talking about the center stone and how it was enhanced. They continued to talk, although I could not hear anymore of the conversation.

The owner walked back out handed me my ring, with an odd look on his face, and said he would call when the appraisal was done (I still have not received a call). We took the ring and headed to the car. When I put the ring back on and looked down at it I almost had a heart attack! The center stone was not at all sparkling like it did when I brought it in!

Now I know what the jeweler and owner were talking about. It was cloudy and dull. I was so sick to my stomach, not knowing what to do we went home. We did some research online and then went to two separate jewelers to see what happened and if anything can be done. They advised since the stone was enhanced that when the heat from the repair torch hit the diamond it affected the enhancement of the diamond.

The one jeweler actually said, "no reputable jeweler would let a ring leave their shop like this". And that since Regency was aware that the diamond was enhanced, that they would be responsible for fixing or replacing the diamond. I made several attempts to get in contact with Regency with no reply back. I am so upset and will be bringing it to a jeweler that I can trust. I CAUTION ANYONE FROM USING THIS JEWELER AVOID THE HEARTACHE AND FIND A JEWELER YOU CAN TRUST, BECAUSE REGENCY IS CERTAINLY NOT IT!