Capetown Diamond

Fantastic service from Errol and Jonathan, they are on top of it from the very beginning, my watch purchasing experience couldn't have been any better. I'm doing business with Capetown only in the future

Capetown Diamond is THE place to go for Rolex watches. I have purchased several from them. Errol and Jonathan are easy to work with and professional all the way. Each watch I've purchased has been exactly what I've expected and super fast delivery also. Looking forward to doing business again soon.

I traded a Rolex in for a newer larger size Rolex with Cape Town diamond corporation, I have to say it was a 100% positive experience. I sent several emails with questions and they always responded in a timely, courteous, professional, helpful, manner. The pre owned watch I purchased looks brand-new, it is absolutely beautiful! I can't say enough about what a positive experience it was purchasing my watch from Cape Town!

Been working with Errol for 2 transactions now. I can't tell you enough how amazing my experiences have been with him. Their prices are reasonable but More importantly you are buying good quality goods that are up to Rolex standards. I've been beyond impressed every time I receive my Rolex's from them! Thanks for everything Earl, I truly appreciate your expertise and customer service.

Just received my Cartier Pasha Chronograph 2113 simply amazing! When they said is in like new condition or mint they mean it. You can buy with confidence from them! They got an amazing team! Thanks to Errol and Jonathan! Excellent Prices too! Will continue to buy from them! Very happy with my buy! Like the last time! Keep up with the great job!

Extremely satisfied with my purchase. Trustworthy seller! Call and ask for Errol, he's the best! Very knowledgeable and personable. He walked me thru every step of the way. Thank you for making this transaction very easy. He even went out of his way to make sure I received it on my birthday. I appreciate it immensely. Thanks again to Errol, Johnathan and the whole Capetown Diamond Corp team. A+++++

We are a Capetown family! My father spoiled my mother, my sister and I with many gifts throughout our lives from Capetown. I loved Christmas morning and knowing I was going to see a box that said Capetown on it. Now I too am a loyal Capetown customer. Through the years, they have been there for all of the important moments in our lives. My husband and I bought our wedding sets with them, I got my first Rolex from them, and my amazing diamond earrings.

I love that after my watch purchase I was able to continually get it serviced from the family business that I trust. The value is always unbeatable, and the pre-owned watch I purchased looked brand new. The only thing better than the service and unbelievable friendly staff, is the lifetime warranty. Recently my new brother in law, listened to our advice and purchased my sister the most amazing engagement ring! I am currently thinking of trading up because hers looks so incredible. Thank you Capetown for a lifetime of memories and a lifetime of care!

Highly recommend. First transaction with Jonathan Marcus and he is a delight to work with. Answered every email of mine and communication was excellent. I highly recommend doing business with Jonathan and CDC.

CAVEAT: read about watch condition at the end of the review First pre-owned Rolex purchase, so I was hesitant about several things: authenticity, condition of watch, payment of such a large sum, reputation of dealer, not seeing the watch or business in person before ordering, etc. I decided to go with Capetown mainly because they did not charge sales tax for out of state shipment, which made their price the most competitive among all the dealers I could find. Luckily things worked out very well in my dealing with Capetown. Errol and Jonathan were both polite and straightforward over the phone.

They explained the item and process clearly without trying to oversell anything. We agreed on a price and payment terms quickly. After receiving my wire, they shipped the watch overnight that day to arrive the next day. The watch was described/listed as "mint/flawless", but it was actually "very good" condition on arrival: - watch face is flawless - ceramic bezel is flawless - 3-4 scratches on the platinum triangle on the top of the bezel, which is only visible under close inspection and under the right light angle - two small nicks on the back of the watch case edge - some scratches near where the bracelet attaches to the watch case with spring bars (these could probably be polished out easily) - some of the phillips screw heads that attach the bracelet links have jagged edges to them, suggesting an incorrectly sized tool was used to force them to unscrew, but these are cheap to replace - bracelet and watch case were polished perfectly before arrival - movement functions fully, loses about 2 seconds per day So even though the condition wasn't exactly as described, this is a watch that was priced very competitively with other "very good" models on the market, and it's a watch I plan to wear, not collect, so I really don't mind the minor imperfections, and was sort of expecting some imperfections with the price anyway.

If you are looking for an actual mint/flawless condition watch, I'd recommend inquiring further before making your purchase. But otherwise, I'd highly recommend Capetown for a watch you plan to wear.

Was able to purchase my first Rolex from Capetown. Very nice business. Pricing was excellent. Best I've found actually. And getting the watch and talking with them was a great experience. I hope I'm lucky enough to do business with them again!

Fantastic transaction! Talked with Jonathan and Errol on Friday and had the watch in my possession by Tuesday. These guys were completely professional and knowledgeable and so easy to work with. The watch I inquired about had just been sold, but they were able to source another one almost immediately. Would recommend them to everyone! Thanks for the amazing watch and such an easy transaction!

Pre-owned Rolex purchased in excellent condition. Owner very responsive and honest dealings. Would buy from again.

My first time with Capetown D and Errol. 5 Star service and the watch (full set) is much, much better than advertised. Super fast service with overnight courier and the best price on the market. Highly recommended watch dealer. Did I mention the life time warranty I got from them? OMG.

I have been doing business with Capetown and Jonathan for years and they are top notch in every aspect. I wouldn't go any where else. 10/10

Errol and Jonathan deliver what they promise! Id like to consider myself a savvy Swiss watch buyer. I am currently the proud owner of 12 lovely watches and yesterday I received lucky number 13 from Capetown Diamond. When I saw the watch on their website, I called in expecting to negotiate, looking to get the "Best Deal". I spoke with Errol and he was helpful, extremely knowable and guided me to see the value in their Rolex 16710 GMT Master II Pepsi, begin sold as new.

That said, I was convinced I could get a better deal elsewhere, so I went to look in a local shop at what I thought was comparable watch, priced $2,000 lower. Once picking up the "competitions" watch, I could tell instantly it needed work. The movement wound rough, there were extensive scratches on the Steel and the Aluminum Bezel insert needed to be replaced.

As I added up the cost of the work in my head, it was roughly $2,000, at least. I promptly left the store, called back Errol, acknowledged my mistake and bought the watch from Capetown. When it arrived the next day, I was floored. It was picture perfect and could well have been a New Old Stock piece. It looked AS NEW, which was exactly as advertised.

I then called to thank them, confirm delivery and order an extra link. Jonathan said he would ship the link out free of charge. Nice touch, considering I did pay a bit of a premium. They always say when buying pre-owned Rolex, buy the dealer. I would buy Capetown Diamond again in a heartbeat. Thanks Errol and Jonathan for a gorgeous 16710 "Pepsi" to help me celebrate closing the biggest deal of my life!

I have been buying and trading in Rolex's with Capetown for about 5 years now. I've always found Errol to be helpful and patient as I tend to change my mind (alot). I have found their prices good, their company reliable and trade in values fair when upgrading to a different model after a couple years. You have to be careful on the internet and you can be confident in what you are getting when purchasing from Capetown. My "new" (pre-owned)Rolex just arrived yesterday and its perfect.

I got my first vintage piece from Capetown Diamond and they are now my go to place for any future purchases. Errol is very honest and pays special attention to customer satisfaction! I highly recommend them to anyone looking to add timepieces to their collection.

I recently purchased a fine watch from them. The service was impeccable. They were patient and friendly. My item was shipped immediately and was exactly as presented. A very good experience.

Great experience. I bought a Submariner from Errol and he was very professional and had a great sense of humor. I love the watch. I recommend this place.

I have purchased 5 watches from CapeTown. Jonathon, Errol & every employee I've ever worked with has been always been above & beyond professional. I would never hesitate to purchase from them in the future. They stand by their products better than any watch company I've ever worked with.

I am oversea, very hard to find a trusted company, I found Capetowndiamond and its customer support (thank to Errol) who had a lot of patient while i was hesitating between 2-3 of them. The watch is a vintage.but as new, gorgeous. also fast shipping, warranty. I highly recommend them and will visit the store online again for my next purchase. I vintage box was exchange with a newer one without my contentment, but communication is open and they are solving the issue thanks to the team

I had a great time dealing with Capetown Diamond. I was an online customer from the Northeast, received very clear correspondence about any questions I had (and there were many). Received my first real watch purchase at a great price, with full manufacturer warranty.

Hi, Errol, I received my watch, and I wanted to thank you guys for getting it out too me so quickly, along with all documentation, and the service card. I will be in-touch with you after March of next year to buy the Rolex Date-just we talked about. Please talk to Johnathan to work out a better price for me. I really appreciate you Errol, Johnathan, Rose, and all the staff over at Capetown for the quality watches and service you guys provide to all your customers, you guys make every watch purchase feel BETTER than the last! I hope you guys have a fantastic Holiday, and a Happy New Year! I'll be in-touch, thanks again!

I bought a Rolex from them and I'm very happy with my purchase and experience. I bought from another state but they made the process very easy and worthy. Will definitely buy more from them again!

Mr Errol at Capetown Diamonds was excellent and great help with the purchase of my pre owned Rolex Datejust which was as advertised in mint condition. Will definitely be doing with them again on the Future. Thanks again.

I am so happy that I have finally got a Daytona model 116523 through a trade-in with adding more cash to it, from the Capetown Diamond. Errol, along with Rose, is very professional, responsive, and trustworthy throughout this purchase process. The timepiece came as described on their website. The watch runs perfectly. It is like a brand new watch despite the fact that this watch was produced around 2007-2008.

I have dealt with many grey-market watch dealers. They all seem legit, great, and trustable. However, Capetown offers its services with the best and professional staffers. They are knowledgeable and very polite. They made this process in a way that I want to get a few more deals with them for sure. Of course, I have a few more watches on their website that I want to get in the near future.

I wish I would have known the Capetown Diamond store a little sooner so that I could strike a few deals with them. I do not want to use this review to polish them. I only want to let you all know that they are very professional and knowledgeable. They know what you need. If you ever want to get a watch from them, please give them a chance to work with you.

I am sure they will get you the best watch at the most reasonable price compared to other dealers you want to go with. More importantly, their watches, including my Daytona, are in excellent condition before they sell the watches. Thank you so much for the great service and the excellent Daytona timepiece! Looking forward to striking a few deals with you soon.

I have been looking for a lightly used Rolex Presidential Day Date for a few months now. I found the Capetown website earlier this year, and read everything thoroughly. I do own a couple Rolex's already, but bought them at brick and mortar stores. Like most others, I was nervous at the prospect of spending thousands of dollars sight unseen. I found a watch that looked perfect in the pictures, Errol assured me it was the actual photo of the watch I would receive.

He was right, the watch was absolutely perfect, just like new, boxes, papers and all. Ordered the watch on Monday at noon, sent the wire on Tuesday afternoon, received the perfect watch on Thursday at ten in the morning. Based on my experience, I would definitely recommend them to anyone looking for a nice watch. Thanks again Errol and Rose.

Thank you to Errol at Capetown Diamonds. This man is a gentleman and so very helpful. Traded my watch and purchased two others. These folks are friendly, courteous, knowledgeable and so very helpful. When my second watch arrived a bit small, they made it right. Customer service an A+. I love watches and will be back again and again for my future purchases. Thank you Errol and everyone at CD. You guys are the very best!

I purchased a watch that looked perfect but the bracelet links were soldered where screws should be making it impossible to remove a needed link. Emailed them. No reply

I recently reached out to Jonathan at Capetown Diamond Corporation about trading in two Rolex watches and upgrading to an 18K Gold Submariner. I emailed photos of my watches and received a response with an above fair quote within 24 hrs. I shipped my watches from CA to Capetown Diamond Corp in GA for inspection and to finalize the quote. Upon confirmation I wired the difference directly to Capetown Diamond Corp and Jonathan shipped my new Submariner the same day. The customer service was amazing and the watch is beautiful. I will definitely buy from Capetown again. This is a beginning of relationship.

Worst experience ever, literally every single step was a disaster from the very beginning. They seem to prefer selling to people online and were confused when I suggested that I actually wanted to show up to buy a watch. When I did actually get an appointment to see them, I showed up and was told I had to sit outside in the Georgia heat in what. looked like a colorful plastic child's chair they bought at target for $15.

I was very off put by this, but I did actually end up buying a Submariner from them. Shortly thereafter I realized that the 40mm was too small for my wrists. They also improperly adjusted the clasp so that it wouldn't close all the way. I went back the next day to return the.

I bought a diamond Rolex for my wife for our 25th Anniversary. It was very expensive an I was hesitant to wire money to a seller I found online. After talking with Janice there at Capetown Diamond Corp I felt reassured and sent the money. The watch came 3 days later. WOW! As advertised and better. Ridiculously well packaged and they had even set it to the right time and date. I would buy from Capetown again.

I purchased Patek Philippe watch for my wife's 60th birthday. It is absolutely beautiful, exactly as described, and it was delivered promptly. This a family run, multi generational run family business and they know how to take care of their customers.

When buying watches, over the internet, the most important element is TRUST. The group at Capetown are Trustworthy. Back in 2016 I purchased a Submariner from them (wish those prices were still around). I was so happy with the service i said I would be back. March 2021, I purchased a Panerai PAM 164 working with Errol. I will be honest, they didn't come down at all on price, but I got over it.

There were some shipping delays, nothing major, but he continued to assure me the watch will be more than what I expect, and i have high expectations. I was very pleased with the outcome. Soon I will be purchasing a Hublot and will contact the team back at CapeTown. --ChiTownMo

The customer service is the worse. Jonathan never returned my phone calls. Errol the marketer was very rude. Don't do business with them.

I cannot express how pleased I am with the service at Capetown. I ordered a Rolex submariner and it when the box arrived it had been tampered with at some point during USPS custody. The watch was stolen. Capetown did everything they could to help right the situation - above and beyond what I would have expected. The watch, of course, was insured but filing a claim of that magnitude involved multiple steps, delays, inconveniences, and you're dealing with a branch of the US government - so it's no cake walk. Nevertheless, they were responsive and helpful at EVERY stage.

I can't thank them enough. When I decided on a replacement watch from their inventory they got it to me the NEXT DAY. The new watch is as flawless as advertised and I couldn't be happier. Many, many thanks!

These guys are honest, fair, communicative, and an absolute pleasure to do business with. I've traded and purchased watches from CD and I am always pleased with the outcome. Look forward to doing business with in the future. Purchased: Rolex Daytona 116528 PN; Cartier Ballon Bleu De Cartier RG

Some of the worst customer service I've ever received, especially from a "high-end" jewelry/watch store. This store is not worth your time or money, especially if you are buying online. I will try to keep this review respectful. I put in an online special order on a Rolex Oyster Perpetual from them on 11/30/2020 - after wiring them $5K, they sat on my cash with no update on the special order after over 6-7 weeks.

I was forced to call and ask them myself, and they kept saying, "let me call my inventory guy, " and "we are waiting on an update from the dealer. Rolex always has delays and there are no guarantees." That's fine - I understand that's how Rolex inventory may go at times, but this isn't my first Rolex. The lack of communication and professionalism, especially with their customers' cash, is beyond me - you need to tell me these things immediately and not force a customer to wait 6 weeks before any communication, which you didn't even initiate.

I did. I called multiple days in a row afterwards, and they kept saying they will give me an update "tomorrow." The next day I hear nothing back, and was forced to call them myself - this happened over a span of a week. Then they offered me different watches that the dealer had - if I wanted those watches, I would have ordered them. I would like the watch that I specifically chose. Janice kept saying, "we are at the mercy of other people telling us information." What a lack of accountability - if customers are waiting, you need to take initiative and communicate with customers before they need to reach out.

I hope they treat their in-person customers better, because an online order with Capetown is a waste of time and effort. I interacted with Janice and I believe Jonathan throughout this process. Janice's customer service was the worst by far with a lack of accountability. I could have used this cash for another purchase. They said they had a COVID issue the past two weeks - my condolences. However, I don't believe this excuses the poor customer service - this was over a span of 6-7 weeks. I finally requested a refund on 1/19/2021.

Communicated to purchase a watch, was given the run around for a day waiting to bank transfer and found out the watch was a mistake or ever existed. Their stock is probably aggregated from partners and nothing is reliable. Good luck.

5 stars, all the way around. These guys were exceptional to work with, created a very easy buying experience, and were quick to answer any questions I had quickly. Highly recommend, look forward to doing business with them again in the future.

I have been following Capetown Diamond Corp. for several years. For a long time, I was reluctant to buy a very expensive time piece using the internet. I always compared prices with their competitors and I Capetown was always competitive. I finally got the courage and pulled the trigger. I purchase a 2007 GMT II. What an amazing watch it is. The price was right and the condition was 99% new. The attention, service and communication was excellent. I will buy my future pieces from Capetown.

They're racist here. My family came in to get something looked at. They acted like the watch we had was stolen. Even made an inappropriate comment like we can't afford stuff. My son in law paid $900 an hour to drive the Porsche experience but they said Porsche would look at him and wouldn't let him drive. Stay away from this place unless you want to be looked down on.

What an A-MAZING place. The team was VERY responsive. I received my watch today, and it was BEYOND my expectations. All receipts, warranty card and appraisal was sent ahead of time so I could contact my insurance company. WELL DONE TEAM. I look forward to many more purchases in the future.

The folks at Capetown are awesome at what they do. I bought a Rolex presidential from them and in three words, "it is immaculate". The craftsmanship and attention to details is simply impeccable! I will be buying a submariner from them soon. Oh, and they have the best prices on the planet. Period!

Jonathon was incredibly helpful, informative, and detailed in our dealing. Best in market pricing, quality watch, and extremely responsive. Let this ease your comfort when dealing with a company outside of your state. Super transparent, honest, and helpful. Will absolutely do business again!

I just purchased my Rolex watch with the help of Errol G.@ Capetown Diamond Corp. Errol was absolutely fantastic, answered so many questions and concerned that I had especially purchasing such an expensive watch on the internet!,, and he was the only reason that I purchased my watch from CDC, as I have been searching for this watch for a while and have been checking and talking with many shops locally and also on the internet.

The watch came on time, packaging was fantastic, the watch as a preowned watch looks like a brand new watch as it was described, the price also was great so couldn't be more happy with the whole process, again a big thanks to Errol, and looking forward to my next purchase from Capetown.

First time using this company, very pleased. Paid a very fair price for my watch Watch was completely legit Fantastic experience

I have purchased 2 pre-owned timepieces from Capetown in the past two years, both times the service, communication, and product were outstanding. Jonathan is a pleasure to work with. Both watches were as-advertised, and would feel completely confident buying from Capetown again (and I probably will!). In the world of pre-owned luxury watches, there are a lot of pitfalls to watch out for. As always, do your research, but I would highly recommend Capetown to any of my friends looking to purchase a piece of jewelry or a luxury watch.

Where should I begin? visited this shop while I was on a business trip last month and checked out their watches. spent hours talking to this mother-son dual Rose & Jonathan Marcus.what characters they are. They will talk their tongues off just to make you buy their watch. I told them I needed more time as it was a Rolex I was looking at and couldn't make a decision on spot.

They were mad as soon as I told them I would need to come back the next day as I needed time to do more research online. They proceeded to insult me by telling me I didn't deserve to be their customer and showed me the door. Rude! Do not go there and good thing I didn't buy the watch. I checked it out online only to find it $3000 cheaper elsewhere! Crooks!

The team at Capetown are first class all the way! The Daytona was nicer then described and they gave me the best deal in the country! It was absolutely like brand new perfect and I am extremely picky! Arrived next day air and packaged like a baby! Hard to find a business these days that have old fashioned values and go above and beyond to make sure your happy! Bravo! Errol and Jonathan!

Purchased a Rolex from Capetown but after just a few minutes it stopped working. Sent it back for a replacement but the replacement had calendar date issues. This tells me Capetown doesn't really do thorough quality checks on their watches. The owners wife was rude and would not give me a refund but only offered to purchase the Rolex less $1,000 of what I paid for it. Extremely disappointed with Capetown!