At Service Jewelry & Repair, we take care of all your watch and jewelry needs. Shop for famous brands, one-of-a-kind pieces, and stunning engagement rings PLUS take advantage of our expert repair services. From custom design to total watch restoration, see how we can serve you today!
Services
The owners of Service Jewelry & Repair were employed by Service Merchandise for a total of over 40 years. When Service Merchandise closed, we saw a void that needed to be filled. We envisioned a company that would be a one-stop-shop for all your jewelry needs. In 2002, our dream became reality when we opened our first store, offering not only an extensive selection of watches and jewelry but also in-house repair services.
Looking for something truly unique? We can create it! We work with you to take your ideas and translate them into a one-of-a-kind piece of jewelry. With years of hands-on experience plus in-depth knowledge of precious metals and stones, our designers are experts at bringing your vision to life. They'll be with you every step of the way, giving as much or as little input as you wish.
Located at our Corporate Office in Brentwood, TN, our national repair center can perform the full range of watch and jewelry repairs. Take a virtual tour of the facility >. If you'd like to have something repaired, please feel free to stop by during our business hours, no appointment necessary. Battery changes and other simple repairs can usually be performed while you wait!
Reviews (10)
Austin Jones
Jan 29, 2022
When shopping for an engagement ring I went to multiple jewelers. Service Jewelry provided me with the best service of all and really took the time to educate me on diamonds, bands, cost, etc. Davis Carr was fantastic and helped me design the perfect ring. My now fiancee is in love with it! The best part of working with Davis is she never pressured me and made it an enjoyable experience. I highly recommend Service Jewelry and Repair if you are in the market for an engagement ring.
Deborah Keys
Nov 14, 2021
Carolyn Follis
Oct 27, 2021
Jill Honeycutt
Sep 15, 2021
Dan Root
Jun 22, 2021
Excellent service! I have a watch that was a gift from my wife, and the watch wasn't working properly. So, I dropped it off for a free assessment to see what the team could do. The team assessed and completed the repair work faster than they promised, the watch now works perfectly, and it also looks like they took great care of the watch (it's a bit cleaner now!) Yazzie and James in the store are the people I had contact with and I couldn't ask for better service. The people who worked on my watch - great job! Thank you team!
Kim Mize
Jun 26, 2020
Scott Freeman
May 13, 2017
As soon as I entered the store I was greeted by a well dressed and polite man named Scott. He asked me how he could be of service and I began to tell him the story behind a piece of jewelry that meant a lot to my girlfriend. A family member that my girlfirend was very close to passed away recently and so she wore her necklace at all times until the clasp began to fail.
She was upset that she could not wear it any longer. After Scott listened to my story attentively, he began to examine the necklace. He demonstrates his knowledge by explaining to me what the necklace was made of and answering all my questions quickly and efficiently. He recommended a new clasp and o-ring, it looked perfect! He then took the necklace to the back and had it fixed, cleaned, and boxed up professionally.
Later that night I presented the necklace to my girlfriend over dinner and candlelight and the first thing she noticed is how clean it was, the gold necklace and the diamond piece were sparkling! The second thing she noticed is the new clasp and how it looked like it was made for that particular necklace because it matched in color and size so well.
She then proceeded to wrap her arms around my neck and hug me for an extended period of time while tears rolled down her face. She was so happy. Thank you Scott, and thank you Service Jewelry & Repair!
She was upset that she could not wear it any longer. After Scott listened to my story attentively, he began to examine the necklace. He demonstrates his knowledge by explaining to me what the necklace was made of and answering all my questions quickly and efficiently. He recommended a new clasp and o-ring, it looked perfect! He then took the necklace to the back and had it fixed, cleaned, and boxed up professionally.
Later that night I presented the necklace to my girlfriend over dinner and candlelight and the first thing she noticed is how clean it was, the gold necklace and the diamond piece were sparkling! The second thing she noticed is the new clasp and how it looked like it was made for that particular necklace because it matched in color and size so well.
She then proceeded to wrap her arms around my neck and hug me for an extended period of time while tears rolled down her face. She was so happy. Thank you Scott, and thank you Service Jewelry & Repair!
Steve Malloy
Jan 26, 2017
I trust this place. Over the years I have gone there for little things such as watch repair. While their jewelry is mostly out of my price range, I got to where I valued the staff and their knowledge. When it later came time for me to purchase a quality piece of jewelry (I'll let you guess the occasion), this is where I returned and I must say that impressed me. They were able to work with my budget, gave me great customer service, and the whole experience was delightful. They have my loyalty.
Robert M.
Feb 17, 2015
I recently had a great experience with the sales team, I dropped off two watches to be repaired. The watches after they cleaned and finished with the repairs looked as good as the day I purchased them. The repair person on site is extremely knowledgeable not only on watches, but the entire scope of diamonds and jewelry in general. I truly recommend this fine and unique repair shop.
P. Andrews
Mar 23, 2011
To the team at Service Jewelry
I had gone to many different jewelry stores searching for "the perfect ring" yet could not find what I was looking for. A friend had recommended that I check you guys out. I went too you not knowing what style, or size of engagement ring that I wanted, but after meeting all of you, I knew that I had come too the right place.
I felt as though I was not just another customer through the door, you truly listened to what I wanted, and made me feel comfortable with what I was looking for in my engagement ring. Not only did you help create the ring of my dreams, but you were so patience with me through this process. Each time that I look down at my ring, I am reminded of the caring staff that you guys have there.
My ring is not only gorgeous, but completely one of a kind! It's everything and more than what I could have every imagined! I cannot thank you enough for not only lending me your time, but for giving me the most beautiful piece of jewelry that I have ever owned. I will not only do all of my business with you, but will send all of my friends over too you as well! Thank you again for giving me the ring of my dreams!
I had gone to many different jewelry stores searching for "the perfect ring" yet could not find what I was looking for. A friend had recommended that I check you guys out. I went too you not knowing what style, or size of engagement ring that I wanted, but after meeting all of you, I knew that I had come too the right place.
I felt as though I was not just another customer through the door, you truly listened to what I wanted, and made me feel comfortable with what I was looking for in my engagement ring. Not only did you help create the ring of my dreams, but you were so patience with me through this process. Each time that I look down at my ring, I am reminded of the caring staff that you guys have there.
My ring is not only gorgeous, but completely one of a kind! It's everything and more than what I could have every imagined! I cannot thank you enough for not only lending me your time, but for giving me the most beautiful piece of jewelry that I have ever owned. I will not only do all of my business with you, but will send all of my friends over too you as well! Thank you again for giving me the ring of my dreams!