George Thompson Diamond

Went today to pickup an engagement ring for my girlfriend today. I started with a call to George Thompson after seeing the ring online. A woman named Paula answered and helped me with my question. She was able to find the ring I was looking at already set and ready to go. But she told me to come down because I really need to see it in person, hold it and check out other rings before I make the purchase.

So I picked up my mom and we drove down to the store. Paula greeted us with a huge smile and a warmth that made my mom and I feel very comfortable. Felt like I was talking with an aunt or a cousin to be honest. She had the ring set aside already for me to look at but urged me to look around at other rings to make sure I had the perfect ring for my girlfriend.

She went over the ratings of the diamond in such detail I felt like I could go into diamond sales afterwards. She showed me different rings with different ratings and described exactly what I was looking at so I could understand and see for myself the quality of the diamonds in the ring I was about to purchase. One of the great things about this experience was not once did she force the ring on me, nor did she push any other more expensive rings on me.

She was honest, she was real, but most of all she was very knowledgeable in what she does. Plus, She got me a REALLY good deal on what I wanted. I told her my budget and she got me what I wanted for the price I was looking to pay. I honestly felt like I was buying a ring from family. We talked about personal things, we talked about business and I left there feeling like I was meant to buy a ring from Paula at George Thompson!

She understood that this is an important time for me, an even bigger deal and a HUGE purchase. She talked to me and got to know ME. She asked questions about my family, my girlfriend and her family. Like I said, she felt like family. I'm so very happy with my total experience and purchase from Paula and George Thompson and I HIGHLY recommend you go see her! You will understand and see what I'm talking about.

Super friendly, kind people, I was stopping by because I noticed my engagement ring diamond was loose. Then they let me know there was more than one diamond loose. The gentleman fixed it for me as a courtesy. I'm definitely coming back. To purchase my fiancee's ring. I loved their customer service and their kind way of treating me!

Wow what a positive and efficient process! I had my diamond reset into a more updated solitaire ring setting, the selection available in store was great and my "new" ring was ready to be picked up just a few days later! I love that my diamond never even left their store to get worked on.

Sue down at George Thompson jewelry was the best. Will be coming back for all our bling needs. Thanks guys. George's daughter and her husband were nice enough to come chat with us as well. Great place to get your bling.

I just bought my wife 2 sets of Diamond earrings (1 set of stud and 1 set of Clustered earring) at a good discounted price. Natalie and the rest of the staff friendly. George Thompson Diamond in Camarillo has a lot of selections to chose from. Best place to buy your diamonds.

My Husband Dale and I went to George Thompson and found me the perfect wedding set for Christmas Love my new ring. The employees where amazing from start to finish would I recommend them will be making a trip to them terror to have it sized up health issues are forcing g my hands to stay swollen all the te and I know they will. Treat us right again 5 stars all day every day

My husband and I have been working with Sue at George Thompson for the last 13 years. She is so knowledgeable about jewelry and incredibly easy to work with. We've gotten so many beautiful and unique pieces over the years.

I worked with Natalie. She help me to find the perfect peace within my price range. I will definitely go back to George Thompson jewelers and asked to work with her again when I am ready to buy another piece of fine jewelry.

My 1st transaction with them was more than a decade ago buying an engagement ring, later a custom wedding band, and about 5 years ago an additional ring. We've had a stone replaced after it fell out and went missing, and did a rhodium re-plating. About every 6 months I have to take the rings back in for inspection & cleaning. Minus one experience they've treated me as an extremely valued customer every time.

I chalk that up to an employee eager to get a sale on a returning customer dropping in unexpected versus do ring maintenance. I understand they recently changed ownership within the family. The interior upgrades look nice and hopefully the customer service stays to George's level of satisfaction.

Paula is a must! Nothing but amazing really gets to know you and what you really want! She spends time to educated you so you can clearly see what your getting yourself into. Guaranteed to walk out with a ring you are 100% sure about. 2 family member dealing with her and will bring more members

Very rude disinterested customer service. Very unprofessional sales woman. Go to Fox fine jewelry if you want professionalism and good customer service. I will not go back here, waste of time.

Very professional and courteous with cleaning my engagement ring! The whole process took less than 10 minutes and my ring looks like it did when I first got it. I will be back! Thank you!

I experienced the very best service from Natalie Wongwananurat at George Thompson. She is knowledgeable, professional, listens to what you are looking for, and offers great suggestions. She is the best I have ever met. Thanks to her help and the wonderful artistic jewelers, my ring is gorgeous and makes me feel beautiful. I am a returning customer and feel safe and trust their evaluation. I also received an education regarding pearls. I recommend Natalie in the highest way.

Sue was very helpful and patient since Im really picky and detailed when it comes to things that i really want! The ring the my fiance got me its super cute and i love how it looks on me. So shiny, cute, glamorous, and sexy at the same time! Thank you Sue!

What a sleazy little place. The husband bought an engagement ring from there 15 years ago in 2004. In 2019, we went back to purchase diamond bands and have the diamond reset. What a horrible mistake. The staff was very happy to sell us a $5k band but when the prong on the diamond broke ONE YEAR LATER everything changed. First of all the atmosphere and staff had dramatically changed, it now felt like a creepy massage parlor.

They informed me that the reason the prong on the diamond ring broke was my fault since I did not return in 6 months to have the ring "looked at." I paid $400 to fix the ring. Then in March 2021 the ring broke, literally in half! I have diamond rings purchased in the 1980s (from the jewelry district in LA) without any issues or problems let alone a broken ring.

The manager was horrible. never apologized or even had a kind word. I was furious. she was bored and irritated. My only solace is that we will never spend $8k there again. Stay away from these unethical, insensitive con artists.

Had an outstanding experience buying a diamond ring. We shopped around and felt very comfortable with our price. Maybe we could have saved a buck or two driving all the way to LA, but then there's a whole day wasted and gas and smog to deal with. Local is better. I like the fact that there are jewelers on site at George Thompson's; you can see them working too. Paula, our sales lady/jeweler was polite, professional and very patient. Thank you Paula! We will be back for sure!

Recently upgraded my ring for our 20th anniversary. We bought the stone from George Thompson 10 years ago, and went back to upgrade it. Sue and Connie helped us 10 years ago, and Sue helped us out again this time. Couldn't be happier with the service she provided. We drove 5 hours to Camarillo and thinking that we have to come back to pick up the ring, to my surprise, Sue hooked us up and got my ring back the same day.

Didn't wait very long at all. Thank you so much Sue for going above and beyond and for the excellent recommendation on the diamond. I couldn't be happier and beyond satisfied with the quality. I highly recommend George Thompson for they provide quality customer service and selections.

This has been the worst experience ever. Their customer service is awful. My husband bought me a custom ring. I needed to get it sized and when I went in to size my finger they were very unhelpful. She did not used a ring mat so had both of my rings being dropped and picked up on the glass counter. Decided to up-size. So I had to go back and get it sized again!

They apologized to my husband for the poor service the first time. And claimed they didn't know it was a new piece. So be careful if you take any "old" pieces there. They may treat them worse. When I called to ask if it was ready the second time. Not only that. I have to go in every 6 months to keep my warranty valid, so I get to experience this over and over again.

Let me preface this by saying I own a business. I would never write a poor review without cause. I want all considering buying from George Thompson to be aware of their practices. I went in to add stones to my wedding ring, have it remade in white gold, and resized. Mr. Thompson got involved when I was asking to have diamonds added. What I didn't learn until much later is that the diamonds he added were of lesser quality, and not a color match. The gal that began with me had pulled diamonds out. Mr. Thompson pushed those stones aside and said he would take care of it. I was stupid and too trusting.

Misty was absolutely wonderful. She listened to what we wanted in rings. She asked questions regarding every aspect of our desires. She presented many options of rings. With each option she listened to what we liked prior to presenting the next ring. When we narrowed the ring to our top selections she reviewed all the details of both rings so we could make an educated decision based upon quality and aesthetics. The ring we purchased was better quality and less expensive than another store. Highly recommend

Horrible experience. Was not happy when I went to go look with my boyfriend. Prices were outrageous. We went to Jewelry Couture instead and found so much more inventory. The sales associate that helped us at GT was not nice.

My experience with George Thompson was absolutely amazing! Natalie was the associate who helped me and she was nothing short of wonderful. I had 2 custom rings made and she was there every step of the way. Her communication skills are excellent and she always replied quickly. My mom is undergoing treatment for breast cancer and I wanted to surprise her with a beautiful new ring to remind her that she is as strong as a diamond.

The George Thompson team did everything they could to keep the surprise, and my mom is beyond thrilled. I will be going to George Thompson for all of my diamond needs! Thank you so much Natalie, you made this experience so easy and stress free.

I wanted to get my mom a pair of earrings for her birthday and since I keep hearing about George Thompson Diamond on the radio and tv I finally decided to check it out since I was in the area. It was a complete waste of my time, from the moment I walked in I knew I was going to pay an arm and a leg even though I had more than $3000 to spend. When I asked to see the hoop earrings I got a very small selection that was absolutely way too small hoop earrings that were marked at outrageous prices.

When I asked if they had anything under $1000 (like their add had shown) they showed me a simple white gold hoop that was still marked way above $1000 and this was during a sale. Will never step foot in this store EVER AGAIN. I can get real jewelry that's cheaper with better quality from so many other places.

Great place and great prices. Bought a great looking engagement ring for a great price. Luckily a warranty is honored bcuz one small diamond did fall out but luckily was replaced at no charge. Sue was very nice and helpful and also very patient with me looking at about 15 different rings. The one I did pick my fiance loves it

I bought 2 ct. diamond stud earrings for Mothers Day/Birthday for my Mom. I bought them online at a inexpensive wholesaler. I paid approx. $2000 and when they arrived they were just hideous. I did select the grade and clarity but couldn't believe how bad they looked when they arrived. So, the day before Mother's Day I walked into GT and thought I'd see what he had to offer before giving up. Kent assisted me and I told him my story.

He said they didn't sell diamonds like the ones I returned but he'd see what he had that might come close. We found another 2 ct. pair and they were a higher price but so much nicer than my internet "bargain pair." Kent blew me away when he quoted the price to be significantly lower than what I'd paid online. I never expected this and was so happy to buy them.

They weren't a gazillion dollars, but they were clear, pretty and they sparkled (unlike the horrid pair I found online at that "other" place.) While all of this transpired, I noticed a gentleman shopping and looking at the cases of jewelry while Kent helped me. This man, dressed in Dodger Blue, turned out to be Mr. Thompson. He said he'd been listening and was glad that I returned them and came into his shop.

He was very kind, very knowledgeable and gave me a fair and honest deal. He saved the day, literally and Mom loved the earrings. Thank you to Kent and to Mr. Thompson for helping me and giving me excellent service to find just what I needed. I never did share that I'm a SF Giants fan trying to transition to a Dodgers fan and he definitely helped :)

Ahhh I have too much to say about George Thompson! First off, THANK YOU SO MUCH TO SUE FOR HELPING MAKE MY DREAMS A REALITY! My boyfriend of 3 years and father of my baby used this gorgeous ring to propose to me, making my life truly complete! Sue was the best. She helped find the perfect ring to fit our budget, and we could not be any happier. Thank you again Sue and George Thompson! We can't wait to come back to pick out our wedding bands! :

Two years ago, when my husband and I selected the stone and designed my rings, I was over the moon with joy and have since come to realize that I not only got an inferior product but that we were grossly overcharged for it. I am suffering deep emotional distress because of that. The people at the store were very nice and just ever so helpful and we thought we were getting a good product for the price point we paid.

That is until we had the rings appraised by 2 other companies and it turns out the George Thompson appraisal was too high for the quality of the stone. The in house appraised of the ring gave an inflated appraisal which was laughed at by others in the industry and indicated the true value to be far less than half. Turns out the ring is EGL only and EGL vastly (and inconsistently) inflates their quality claims.

You may think you are getting a better deal. In reality, you are getting overcharged for an inferior product. I I wish they had the stone independently appraised before having it placed in the setting. Not to mention the outcome of the ring was nothing like what was on the computerized sketch, the jeweler made several attempts to correct the flaws but they were all unsuccessful. Thereby, leaving me with an inferior stone which I overpaid for and a flawed design and it is going to cost me $1,500 to have the ring remade, plus $200 to have the ring appraised.

The reason you buy a diamond from a reputable jeweler like George Thompson is that you have peace of mind you are getting the quality you are paying for. Unfortunately, the EGL stone George Thompson sold me for the such a high amount does not do that. In fact, its the opposite. The EGL certificate he gave me for the stone only fooled me consumer into overpaying for an inferior product. I was not given the option to choose between EGL and GIA stone for my $10,000 budget. I am DEVASTATED!

My husband bought my engagement ring here almost 10 years ago. We were very happy with the quality of the ring and also with the great service we received. I also love that the staff is never pushy. We all know how some salespeople are! I had been wanting an upgrade for some time, so I went in to check out some rings. There were so many beautiful choices, it was overwhelming! Ann happened to be the saleswoman who was helping me and she is THE BEST!

She is so sweet and friendly, not to mention extremely helpful in choosing that perfect ring. She caught onto my style right away and helped me weed out anything she thought I wouldn't be 100% happy with. She was so patient with me, as I am super picky and had a million questions. I ended up getting my dream ring and could not be happier! I will never go to another diamond company. This place has my full trust and I highly recommend them. They also gave a great guarantee and an on site jeweler should you need anything fixed.