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Falls Jewelers From L to R: Maggie Utley, John Watts, Melanie Long, Caleb Falls, Jane Rhodes, Sam Falls, Jane Falls, Kendall Wilson, Anthony Palacios, Linda Saine, Spencer Falls, Kayla Christy. To provide the highest quality jewelry, expert repair, custom design and excellent customer service in a warm, family-friendly environment. Since 1982, Sam Falls has followed his dream of having a full-service jewelry store in downtown Kannapolis. Sam's father, Don, and his grandfather, Herbert, were jewelers in Kannapolis, which led Sam to develop his passion for the jewelry industry at a young age.
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Buy today, pay over time with the Wells Fargo Jewelry Advantage credit card, issued with approved credit by Wells Fargo Bank, N.A. Plus, by taking advantage of financing, you won't use up your existing funding sources, like a home equity line of credit, other credit card or bank account. They'll still be available when you need them.
Here at Falls, the sky is the limit when it comes to custom designing beautiful jewelry! By using CAD (computer-aided design), we can take any image, drawing, or idea to custom make a one-of-a-kind ring, pendant, bracelet or set of earrings just for you. We team up with Malakan Diamond Co., one of the leading CAD design companies nationwide, to make dreams become realities for our customers who desire unique, custom pieces of jewelry.
Our Four C's of Diamonds guide can help you decide on the most important factors when shopping for a diamond. The word carat derives from the word carob, a Mediterranean seed, which has an extremely consistent weight for measuring. The greater the carat weight, the rarer, and more valuable the diamond becomes.
A. Jaffe is world-renowned for high-quality metals and stones, as well as flawless ring designs. It's no wonder -- the New York-based company has been bejeweling the fingers of brides since 1892. Each gold or platinum engagement, wedding and anniversary ring is individually designed and handcrafted to perfection.
Reviews (18)
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Katie Thomas
Jun 16, 2022
I cannot say enough good things about my experience with Falls Jewelers! Anthony P, at the store in Afton Village of Kannapolis NC, took such good care of me and my purchase. I can be a rather indecisive person, but he was patient and understanding. He walked me through everything, explained anything that I had questions for, and truly went above and beyond!

My girlfriends engagement ring is so beautiful and thanks to FJ/ Anthony, I know she's going to LOVE it! If you're in need of any jewelry purchase or service, you can guarantee that going here will be a wonderful experience. I highly recommend!
Craig Schmitt
May 22, 2022
Falls refurbished a family heirloom ring for us. What an incredible job they did! It looks beautiful! My wife is so happy. They have been our jeweler of choice for a long time. Try them, you will not be disappointed.
Erica Isenhour
Mar 28, 2022
Falls is hands down the best Jeweler in town! From their incredible customer service to their beautiful jewelry - you can not go wrong with them! They helped my husband custom design my engagement ring, followed by our wedding bands. It was the best experience. They're awesome! Highly recommended by our family!
Heather Kirkman
Feb 23, 2022
I had my watch repaired by Falls. The staff was very helpful and accommodating. My watch was sent off and repaired within a week. Having a family jewelry store near by means so much to me.
Ann Shuler
Feb 20, 2022
I brought in a treasured gold bracelet that was mangled in a tragic Christmas driveway incident. I didn't realize it had fallen from my wrist until it was discovered the following morning having been run over by 3 different cars. I thought all was lost and went to Fall's Jewelers for a hopes for Hail Mary pass. They worked a miracle! My bracelet is returned to its former glory.

You cannot tell it was victim to a multiple car drive-over. We love Fall's - they never disappoint. I am in tears of gratitude for the beautiful work they did repairing and restoring my bracelet. Ann Marie Shuler
Annie Gresko
Jan 30, 2022
Beautiful store with friendly, professional & welcoming staff. Extremely fair prices. Took the time to explain the issue I was having with a ring I purchased at a different store. I highly recommend Falls for jewelry repairs. They've got my business for life!
Janelle Ketterer
Dec 31, 2021
Fantastic experience each time I have gone - the staff is kind and attentive to your shopping interests, as well as knowledgeable about your fine jewelry options. They recently resized a ring for me, and not only was it done within the promised window, I felt comfortable leaving something so precious with them based on how thorough they were with the documentation process.
Erika Brombacher
Dec 19, 2021
I highly recommend Falls Jewelers for all of your jewelry needs! Great customer service, quick turn around for resizes/repairs, and fair prices. We will definitely be going back for years to come!
Stephanie Devaney
Dec 15, 2021
I live in Fort Mill, SC. Falls Jewelers in Concord, NC was recommended by a friend to have my wedding rings resized. It was a drive but worth it! The staff were great and the workmanship was perfection! I would recommend Falls to anyone for jewelry purchases or repairs.
Jean Helms
Nov 26, 2021
Always a wonderful experience at Falls Jewelers! Kendall took her time and was so patient showing me several options today. I never felt rushed even though the store was quite busy. I left with another beautiful piece and can't wait to go back!
Kristin K.
Oct 05, 2021
Went here specifically because the do their work in-house. Very happy with the service and the end result/repair. Support local!
Lauren C.
Sep 12, 2021
I couldn't be more pleased with my experience with Spencer at Falls Jewelers! He took the time to listen to what I wanted and gave me several options to try within my budget. My engagement ring wasn't from Falls, but I found the perfect band that I loved and Spencer went out of his way to confirm all the details to custom make my wedding band to match my ring perfectly. Obsessed is an understatement!

Not only was the ring impeccable, but the service, the communication and the overall experience made me feel in such great hands. Thank you Spencer & Falls for taking such great care of me! We will definitely be back!
Donna L.
Apr 27, 2021
I love this family owned jeweler! Stopped in here and dropped off my engagement ring after a stone came out. They did a fabulous job replacing it, redoing all my prongs and my shank for a very good price! My ring looks beautiful! Wonderful, friendly and attentive people! Thank you everyone at Falls Jewelers!
Rusty J.
Mar 29, 2021
I entered the store to purchase my son a special birthday present. I checked in on Yelp before I entered and was surprised by a 10% off any purchase reward on the Yelp app! I DID use it. Upon arrival a helpful assistant, Maggie, asked me what I was looking for and how she could help. She guided me to the section that leaned toward the masculine customer.

They had a lot to offer. She wasn't pushy or overbearing. She allowed to look and ponder. I found a dressy gold bracelet that was perfect. The 10% discount from the Yelp made it even better. I seldom purchase jewelry but I will return here if I ever need to again!
Archer S.
Oct 12, 2020
Sam is amazing! I was in Europe and my fiance was in Hawaii. Sam worked with my mom in North Carolina. I had a specific ring in mind I wanted to get for my fiance. Sam was able to just look at a few pictures and started spewing off dimensions because he knows his craft. He created a CAD drawing, then a wax model, then the rough gold ring without polish, diamonds, and prongs shaped.

He then added the diamond and polished away. My fiance, family, and friends are all blown away by the ring. Sam is first class in the customer service business and is an expert in his craft. I have already gone back and gave him more of my business.
Sarah M.
Jan 17, 2019
I had a very pleasant experience here. Right away the staff was accommodating, helpful and welcoming. They helped me fix the pin in my watch for a decent price ($15 because they had to laser it in) and that included two dogs to pet!
Scott H.
May 27, 2017
This is the best jeweler in Concord hands down. I highly recommend everyone to at least check this place out before buying elsewhere. Sam Falls, a third generation jeweler, is a very nice guy that will go above and beyond to satisfy a customer. The staff is very nice, not pushy at all, and they know their stuff. I bought an engagement ring here and my fiance and myself couldn't be happier. Don't buy from a chain or big box store. This is the place to go.
Sam R.
Mar 14, 2017
I had a wonderful experience working with Sam and his team at Falls Jewelers to create an engagement ring for my fiancee. Sam made great recommendations, listening to my thoughts and feedback throughout the process. He did a stellar job guiding me through the range of metal, stone, and pricing options. There was absolutely no pressure, just friendly advice throughout the whole process.

This was no easy feat; we were trying to incorporate stones from my soon-to-be wife's late grandmother. But Sam and company did a wonderful job. My fiancee is delighted with the ring. I highly recommend Falls Jewelers.