Rivard Fine Jewelry II

I was in the market for an engagement ring and I'm ecstatic that I chose Rivard. My wife to be was extremely happy that I chose them as well. They are a family owned business and really know what they are doing. I have continued to shop here and will be a costumer for life. I would really like to thank Mrs. Rivard. She went above and beyond to get the ring sized and back to in a short amount of time. I'm deeply indebted to you for that. Thank you Mrs Rivard!

Margaret was extremely helpful while picking out my fiancee's engagement ring. They have a wonderful selection and truly knowledgeable staff. I will be a customer for life.

The best customer service experience I have ever had. Despite their selection of engagement rings being unmatched by any other jeweler we visited, we still couldn't find quite what I was looking for. From stone selection to setting design, Christi and Brandon worked tirelessly to create the ring of my dreams and did not bat an eye at even the most nit-picky request. Professional, communicative, courteous, and attentive to detail. I cannot say enough good things about these folks. I will be a customer for life!

Amazing work. They are incredibly knowledgeable and great at what they do.

Fantastic customer service. Quality repair & resizing job on a vintage ring. Great creative ideas on how to reset existing stones. I am a repeat customer for these reason.

My boyfriend purchased my engagement ring at Rivard Jewelers. I was extremely thankful for the professional staff and all of their patience and guidance with making the final selection. They made me feel at ease immediately and really seemed to care about helping me to choose the perfect ring.

Thank you Brandon and the entire team at Rivard's Fine Jewelry! You made the entire process of updating my wife's ring a wonderful experience. If I am ever in the market for jewelry I know who I can call and trust. Thanks again for your help and professionalism!

I had a fine experience coming here to have a ring resized. The employees were very professional and accommodating and the job was done quickly. I would return.

I highly recommend Rivard. I have known Brandon and company for many years of my life. It was't until recently that I needed their services for my engagement ring. The first place I thought of was Rivard and I am so happy that I chose them. Brandon is the man. I highly recommend him. He worked with me for several days showing me multiple rings while I tried to pick out the perfect ring to propose to my girlfriend with.

They have an amazing selection and are willing to work with you in every step of the way. Any one looking for an engagement ring I constantly tell them about my experience with Rivard. Again, highly highly highly recommend this place. I feel that I can trust Brandon with any of my needs in terms of Jewelry. I will continue to go to Rivard for all of my needs. 5 stars all the way. Thank you guys!

There were three people working here the day i visited. I just wanted to buy a battery and have it installed because i was afraid i would break my keyfob. They were out of the needed battery so the very nice clerk said to go to the nearby pharmacy and get the battery and they'd put it in no problem. So i did that. They installed it but it didn't work.

I was careful to be polite since they didn't charge me and i consider myself a nice person anyway. An older lady came out and treated me with disdain, said it wasn't their problem, and was very rude. The older man came out and found the problem. Not sure what the older lady's problem was but she had no reason to talk to me that way. I don't spend money on fine jewelry but my wife does. I, or my wife, would go back for the two nice people. But we would definitely think twice considering my treatment by the third.

I was blown away with how easy Rivard made the process of buying an engagement ring. From explaining the differences between diamonds to working with me over the phone during a pandemic to insure that everything was taken care of. When the day came she loved the ring but needed to be resized. They made the process of resizing the ring quick and easy.

The ring was back on her finger and properly sized before everyone could start asking to see it. Rivard is a prime example of why you shop local. Their customer service shows they value their customers.

My fiance Jeremiah purchased my engagement ring from Rivard and they have been nothing but amazing to us! They go above and beyond any other jeweler that we have been to and are so personable with us! They have amazing service and make spending money on jewelry worth it with their financial options and payments! Highly recommend using Rivard for any future jewelry purchases! Well worth it!

I took my ring to Rivards to get it resized. I thought after reading all the good reviews that this would be an easy process. This wasn't the case. When I called they had told me a ring resize took 4 days and was $20. I understand that cost and time can vary but they did not disclose that information. My fiance took the ring to get resized and the lady at the counter said it will be $50 and will take a week. well he was already there so we decided to just drop it off anyway.

They called the following week and said it was ready. I went to go pick it up and as I was driving I had noticed that my ring was gold and not the white gold it was originally (I also checked the receipt copy they had given me and it states white gold on it). I went back to the store and told the lady at the counter what happened. She told me that white gold can turn gold from wear and tear and has to be dipped every so often.

I had the ring for a total of 4 days prior to dropping off. She tried making me pay even after I told her everything! Thank god a different lady showed up and said it wouldn't be any cost. She told me that it would be another week. That makes it 2 full weeks that they have had my engagement ring which I think is ABSOLUTELY ABSURD! I can't tell you how many times in the last couple weeks I've said "I don't have it back yet, it's still at the jewelers" when people have asked to see my ring.

The ladies there didn't seem to care at all, didn't offer to expedite the service, and didn't even offer an apology at the very least! I was considering going back for our wedding bands but I'm definitely going to go somewhere else now.

The people who work here are fantastic! For a small store, they carry a LOT of nice, quality items. If they don't have it, they can get it quickly. I am going to have my g.f. diamond set into one their beautiful settings, with a garnets boarding the diamond. They are really good a giving suggestions etc. I have also been there twice to have them replace my watchbands. they would not accept payment, even thought one was tricky and took some time.

The owner is Mike Rivard, This guy is FUNNY. He should have his own morning talk show! Their gemologist is Damon Surgener, and is quite extensive. You just cant' go wrong here, and their prices are quite reasonable.

Highly recommend store. They have a huge selection of engagement rings. Very friendly and educational staff. I did not know much on the details of buying a engagement ring but they were very trustworthy. I did not let my fiance in on choosing the ring for her. When I proposed my fiance was very impressed with the ring and it was exactly what she wanted! I am very much satisfied with the investment I placed into Rivard. Photo Credit : Bonnie Guinn Photography

What a fantastic experience. My fiancee wanted a customized engagement ring and Rivard was more than helpful in obtaining multiple stones for us to look at. Her engagement ring could not have turned out better! I enjoyed the experience and was able to return and order a matching wedding band. Their customer service is very good and I will be returning for future purchases.

If you are currently seeking a Jewelry store that provides excellent customer service and a marvelous selection of quality jewelry at an affordable price, then I strongly recommend you save yourself time and make Rivard's Fine Jewelry the first destination on your list. After visiting several jewelry stores, I came across this gem of a store.

After being greeted by Brandon, I decided very quickly that I would be purchasing the engagement ring for the love of my life from him. Brandon was enthusiastic, incredibly friendly, and very knowledgable. After making the arrangements, and paying for the ring, Brandon informed me of the date that I could expect for it to arrive. A few days later, after a discussion with my soon to be fiance, she informed me that she had noticed a ring that she liked even more (she was unaware that I had already bought the ring).

I hastily contacted Brandon, and informed him of her change of heart. He stopped the order, and proceeded to order the ring that my love had decided on. My fiance and I are extremely pleased with the ring that she selected, and the quality of service that Brandon and his family provided to us. I highly recommend Rivard's Fine Jewelry to anyone seeking great Jewelry at an affordable price. You will not be disappointed.

I had a vintage pendant from my late grandmother and a band that my fiance had purchased to match. We took them to Rivard, and Brandon was incredibly kind, sincere, and professional. In addition, the price was very fair. The ring turned out ABSOLUTELY GORGEOUS! I was very happy with their services and would highly recommend them for any of your jewelry needs!