Gumer

Bad initial experience with a custom piece, but they made it right; actually exceeding my expectations in a timely manner, and at no additional cost. Jacob Gumer could not have been more responsive, and kind. This is truly a local business that provides, not only excellent quality work, but exceptional customer service.

Showed up to repair my wife's ring that the center stone had worked itself loose after visiting two other jewelry stores who quoted 100-160$ estimates and a bogus 10-15 day waiting period in which I would have to leave the ring at the store. Gumer and Co fixed it for free, on site, in 5 minutes. My wife is super excited! Thanks Gumer and Co!

I wanted to change the design of my grandmother's wedding set because it was not wearable. I went to Wayne who gave me design options and created a new set from this cherished ring. It's absolutely beautiful and elegant as was my grandmother. Wayne was patient, creative, and communicated with me throughout the experience. I found my new trusted jeweler.

I've used them exclusively for several years for watch repairs, bracelets, necklaces and most recently a watch purchase. The staff is very down to earth, knowledgeable and just plain friendly. They don't have horrible commercials which is a huge plus, those advertising dollars come from somewhere, all kidding aside they are a wonderful group of professional to do business with.

Wonderful personal service every time I visit the showroom. Beautiful selection of fine jewelry. Been shopping there since 2016. Highly recommend them for their quality of jewelry, excellent customer service, unique selections and competitive pricing. Jacob, Amy and Michele make every customer feel special.

WENT IN A SKEPTIC.CAME OUT A RAVING FAN! Just had the most incredible experience buying an engagement ring and diamond from Jacob Gumer at Gumer & Co. From the minute I walked in, I felt like Jake I had known each other for years. My needs were pretty specific and I had done lots of research on the internet and at other jewelry stores. After a consultation, Jacob had several beautiful stones that were exactly what I'd hoped for.

He even talked me out of a larger, and more expensive ring.can you imagine one of those big guys doing that? When Jacob gave me the price, I thought he had forgotten to include the price of the setting. I knew what to expect and this was far cheaper - and better quality. I'll never go anywhere else, and when it's time for all those upgrades, I know exactly where to go. Thanks so much!

This is the Only jewelry shop in Louisville that we will ever shop at again! We have been shopping with the Gumers for at least 2 years now and there's not another place in this city that you will get this type of service! And the quality is unbeatable! We love our jewelry shop!

I sent my refined gold to this company, but my gold wasn't weigh before me to show fairness & transparency, and for that reason I didn't sell it. Besides I got a better rate somewhere.

You guys are the best! My experience 16yrs ago with Mr Gumer himself was perfection! Now, 16yrs later, same standard and professionalism! Thank You!

I love this jewelry store. I have used them for many years. They are excellent at resizing and or repair work. Plus they're economical. I would highly recommend anyone use Gumer and company for all of your jewelry needs. Great service and fast quality work

Very nicely cultivated offerings. They offer coins in addition to jewelry. They also do custom made jewelry and settings. You can bring your own stone or order a specific cut. Good service.

Gumer is absolutely fantastic! The staff there took their time with me, explained in detail what I was examining and after shopping around I really felt like I got the best price. I certainly felt more comfortable here than any other shop I visited. Ashley's handcrafted piece sparkles and she gets compliments regularly. I couldn't be more happy as a customer of Gumer & Co.

I cannot recommend Gumer & Co. highly enough. After visiting several other highly regarded jewelers in town and having truly terrible experiences with selling estate pieces, I landed at Gumer. The associates were extremely kind and personable, and immediately put me at ease. I was attended to quickly, and received a very fair offer for my piece. Jewelry buying and selling can be an emotional experience. Treating customers with respect and care goes a long way. I feel grateful to have found Gumer, and will certainly be a repeat customer.

From walking through second set of door's they already pre-judge my mom an me they would not allow me ask any questions prior to me calling earlier that day, nor walk around to look at other jewelry YES racism does exist an it was felt inside of this store an to be that rude an basically be rushed from out of store. But not to worry I will never enter or recommend anyone to jewelry shop at that racist store! They don't even deserve one star

Stopped by today to sell some gold jewelry I never wore anymore. I was impressed with how quick the process was, and the employee who helped me was friendly. I felt the amount they gave me was fair and I would definitely return to purchase jewelry or sell more gold.

If I could leave negative starts I would. My father passed away and my mother went to them to get a charm with his thumb print attached to where it wouldn't come off and within a few months it fell completely off. She is heartbroken and I am furious. never coming to this store again.

I recently bought my fiancee's engagement ring from Gumer & Co., and the entire process was seamless. I got to deal directly with Jake Gumer, and he and his team addressed all of my questions and concerns well beyond my expectations. He methodically walked me through the nuances of the "four Cs", he showed me an extensive variety of diamonds and ring settings, he was very knowledgeable and patient while answering my questions, and he made the whole experience stress-free. Oh, and I'd be remiss not to mention that his prices are as competitive as any other jewelry retailer. I strongly recommend Gumer & Co., to anyone who is shopping for rings, other jewelry or watches. And I will definitely shop there again in the future.

For your jewelry needs go to Gumer & Co. great selections and helpful people. So helpful! Go see them!

Gumer & Company sold me a nice white gold ring with quality cut diamonds that sparkle. They also gave me a container of ring cleaner for free with the purchase.

I walked into Gumer & Co to get my ring sized ASAP. I had a tight deadline as I was leaving town soon. They sized my ring in a day and when I went back to pick it up, it needed to be a little smaller. They fixed it in less than an hour! I highly recommend this jewelry store! Customer service is amazing and my ring turned out perfect! I will be going here for all of my jewelry needs from now on!