Gem Boutique

I had a great experience at Gem Boutique. The service was fantastic and they repaired my bracelet perfectly. I will definitely be back in the future!

Jin Jou is a long time friend of my family and has made several beautiful pieces of jewelry for my family members including my wedding set that turned out exactly as requested and even better than expected! Jin Jou is amazing to work with and I adore her greatly! If you're looking for something different and precise something that no one else will ever have, you must visit Jin Jou at Gem boutique

I have been a long time customer of Gem Boutique the owner has been very helpful and nothing but pleasant to me. I have brought several gold items here to be repaired. Her prices are reasonable. I went through a divorce I took my ring to Gem Boutique and she made my ring into a beautiful pendant and did not charge me. I really appreciate her kindness, compassion and professionalism. I highly recommend coming here for all your jewelry needs. #satisfiedcustomer

I have been looking for a way to break free from an engagement that ended. I found Gem Boutique and the ladies there made this awful experience a smooth happy transition. I highly recommend coming to see them with all of your jewelry inquiries.

I rarely write reviews, but I felt my experience required a review. I visited Gem Boutique seeking an enhanced look to compliment my wedding band that I have worn for 55 years. Jin Jou was wonderful to work with and presented pave-style rings from her collection and took time to find a solution to the aesthetic I was hoping to achieve. The staff are gracious and make you feel completely comfortable and offer a positive customer experience. I do not hesitate recommending Jin Jou and Gem Boutique to everyone.

I took my wedding ring to several places around York County and Hanover to try to get it repaired. Nobody wanted anything to do with this ring and told me they could not help me. I brought it to Gem Boutique and they were able to get it repaired for me and it looks absolutely beautiful. I highly recommend them for any jewelry repairs you need!

Very helpful I've bought jewelry and had some other jewelery fixed amazing people to work with will definitely refer friends and come back again soon

Let me start off with, this place is beautiful. The location, the way it's set up, the old house look they somewhat kept. Wasn't expecting such a beautiful place for a jewelry shop. My boyfriend came in trying to sell an old engagement ring he bought. He wanted at least a thousand dollars. The one lady gave him a offer, and then she asked the owner to come in and help her and she gave him a little more.

They agreed on the price. These ladies are the sweetest people I've had to deal with. All their jewelry in there is beautiful. Highly recommend them to anyone. Although he couldn't get what he wanted they still met him in the middle. If you need any jewelry accessories/selling I'd definitely go to them. If I would give them 5 more stars I definitely would. Beautiful small business in a beautiful home.

Working with Jin Jou was an amazing experience from start to finish. Her attention to detail, follow through, and care for the customer cannot be matched. It's great to work with someone who has such a passion for jewelry and her business. She took an idea of what I was looking for and turned it into a masterpiece.

Incredible Owner, incredible experience. I would give Gem Boutique and the lovely owner 10 Stars if I could. From the moment I walked in, the owner was so kind and understanding. She not only gave me a GREAT price for the 3 pieces of jewelry I was hoping to sell, but she exceeded the prices I received by other places I researched for the diamond ring.

She was beyond fair in her price and the entire experience was so easy and quick. I will absolutely go back in the future to sell, purchase, or repair jewelry. The customer service was top notch.

We love the Gem Boutique! Jin Jou is very skilled at her craft. She is a true artist when it comes to making one of a kind jewelry. Her reputation precedes her when it comes to finding the perfect engagement ring. My husband went to her before deciding to propose. He went to many big box jewelers but ultimately came back to the Gem Boutique. Her knowledge and experience in the world of gemology is second to none!

We also purchased our wedding bands here. We got what we paid for when it came to quality and for that, I am thankful. When it's time for an anniversary upgrade, I know where I am going! Thank you!

Staff were very prompt and knowledgeable. They offered a fair price for my used gold and jewelry. I wish I was in the market for purchasing a new piece of jewelry because the inventory was stunning!

From the time we walked in to the time we left we felt like we were family, these lady's take very good care of you, from the picking out the diamond, to the type of metal you want and style, and the turn around was so fast which is what we needed for our wedding being only 5 days away! I couldn't thank Jin and the wonderful lady's for taking their time with my husband and I and making my wedding turn out so special, we will never go anywhere else!

Had my engagement and wedding band reset and cleaned. Fast service and extremely helpful! would absolutely recommend and will be back for future jewelry purchases!

I have sold many pieces of inherited estate jewelry and alway get the best price. The staff is very friendly yet professional. They are always very fair. They make much of their pieces and also amazing repair work for a very reasonable price! They give great advice on care and value of jewelry. I have been a loyal customer for many years. I highly recommend them!

The ladies at gem boutique went above and beyond to ensure we had the best possible experience! With decades and decades of experience in this field you will not find a more knowledgeable staff in the area. I strongly recommend giving this place a try if you are in the market for any kind of jewelry. They also do custom pieces that you won't find any where else! 10/10 recommend!

The owner is very nice, is honest, and offers good prices! She goes over the top to make your experience great! 100% would recommend for buying or selling jewelry!

Very kind and helpful, stayed open late. I came to store to sell my wedding set and she helped me design a beautiful custom necklace with it. Very fair and reasonable, highly recommend for any of your jewelry needs,

Gem boutique offers artistry with love for the craft. this place gives you complete attention and not just the cookie cutter experience chain stores give.

I brought in some gold and sold here for a good price. Also I left my mother's ring here to be fixed and upgraded. Gem Boutique did a fantastic job. It is so beautifully done, I have goosebumps now as I-put on the ring. It holds so many beautiful memories of my mom and dad. Thank you for your excellent work.

Ms Jinjou was fabulous. The most helpful and kind jeweler you will find anywhere! Highly recommend!

We don't know where to begin. We found Gem Boutique on line and were impressed with their offering. Jin Jou is indeed a Master Jeweler and generous with her time and expertise. She is gracious and very personable and her staff is dedicated to customer service also. We took my engagement ring in to fix 2 loose prongs and my mother's engagement ring. that had a bad ring guard.

We ended up with a new ring including both of those plus an added diamond for our 5oth anniversary. What a beautiful piece of art Jin Jou created. We were very pleased and satisfied with the whole experience. We would encourage anyone who is interested in finely hand crafted jewelry to stop in. Amy and Allen

Jin always has great ideas and the entire staff is friendly and easy to work with. As I've said before this store is York's hidden gem and I will always recommend them.

Excellent service. We searched for several jewelry stores and none were open. I found the Gem Boutique and ordered two pairs of earrings. The jewelry came in on time. Even though we have a 45 minute drive home, we are happy to shop here!

Absolutely awesome experience I had here at the Gem Boutique. These ladies took on me bringing in a large load of jewelry, searching through it all and giving me a very fair return. The hospitality was through the roof. Can't wait to go back

I went into Gem Boutique dead set on getting an emerald for an engagement ring. Jin Jou talked me out of it (apparently emeralds are very soft and will not hold up to daily wear; most jewelers would have just given me what I wanted but I loved her honest feedback) and helped me build this GORGEOUS custom sapphire ring. She has a lot of jewelry already made in the show room but can custom build basically whatever you want. She is a legit gemologist and I had a great experience with her. Could not recommend more highly.

The sweetest ladies ever! they fixed four anklets and a necklace for me and it was super quick and all of it has stayed fixed! everyone should come here andddd i got a pair of earrings and four rings-- all so reasonably priced and beautiful. come here!

Highly recommend this location. Has been the best jewelry store I have ever dealt with. Prices are good and the customer service is fantastic. Nothing but good things to say about the whole team.

Jin Jou and her team is amazing! She's very knowledgable and will work with you to turn your idea/concept into a reality. We got our engagement ring here over a year ago, and just recently got our wedding bands made to match the engagement ring. There's always a lot of pressure when getting an engagement ring, and it doesn't help when your fiance had no idea what she wanted either.

I started a conversation with Jin Jou and after sending her a few photos of rings I found online, I told her to make a ring inspired by those photos and to add her own flair. The engagement ring turned out beautiful! It's gotten many compliments and people are always impressed by how unique it looks. I'm located in the West Coast so I haven't actually visited Gem Boutique physically, but a good friend recommended me here and I couldn't have been happier. I'll definitely be contacting Jin Jou for all my future jewelry needs!

Gem Boutique is my go to jewelry store for so many reasons, but primarily because of the wide selection of quality pieces. Jin Jou provides excellent customer service and helps with what can be a difficult decision when making an investment in a piece of jewelry. I always find what I'm looking for and am never disappointed with any jewelry I've bought here.

Jin Jou listened to what I was thinking for a gift for my mother's 75th birthday, made several suggestions and created a GORGEOUS piece that made her celebration truly special! Thank you, Jin Jou! I cannot wait to see you again!

Absolutely a beautiful building in a safe area and as soon as walked in the staff was so friendly I knew I could trust them. Would definitely recommend this place for selling your old pieces and I walked out with a new pair of earrings! Will be back!

Gem Boutique was recommended to me by a friend, and I'd do the same. After going through a wide selection of jewelry, I found the perfect engagement ring with Jin Jou's consultation. I was initially overwhelmed by it all, having never stepped foot inside a jewelry store before, but Jin Jou and her staff were not only friendly, but also invested in explaining the intricacies of jewelry and its business so I could feel confident about my purchase. It's goes without saying my (now) fiance and I came back to pick out wedding bands and had a similar, overwhelmingly positive experience. "A picture is worth a thousand words"

The staff here is amazing! Very professional and they all definitely know their stuff. I am in San Francisco, CA, and I have several pieces from this boutique. I get lots of compliments as the designs are unique and delightful. Jin Jou is very accommodating and I never feel like I'm being ripped off or taken advantage of. I have seen her refer people to other vendors even if it meant her losing a sale for the sake of the customer -- she is very dedicated to her clients.