Delivering exquisite fine jewelry to amazing clientele has always been our company promise, so we are blessed to announce our official, and unexpected, acquisition of Medlars Jewel Masters -- a San Antonio legacy in custom jewelry design and repair. Combined with our existing Shetler Fine Jewelers' team, this creates a culture of fine jewelry experience spanning over 15 decades.
For our Medlars' clients, we offer our commitment to providing the custom and repair services you have grown to appreciate, alongside our exceptionally curated line of fine fashion and bridal jewelry.
For our Medlars' clients, we offer our commitment to providing the custom and repair services you have grown to appreciate, alongside our exceptionally curated line of fine fashion and bridal jewelry.
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Over the years, Medlars Jewel Masters has developed a sparkling reputation throughout the local community. In fact, when M. Chapman Stout bought Medlars in 1996, the store was already legendary in San Antonio for offering unmatched custom jewelry designs. Thanks to his vision and an investment in modern jewelry manufacturing technology, Medlars has become a state-of-the-art facility for custom jewelry design, repair, and restoration. If you're interested in getting a firsthand look at the work of our jewelry designer, we urge you to explore our exquisite showroom.
A standard design is 1hr of CAD and 1hr of 3D wax creation. A 20% deposit is required when you approve your design. You may reduce the cost of your design by selling us your old scrap gold, silver, or platinum. This offer is valid only on designs in gold, platinum, and palladium. A common time frame is 6 weeks to complete a piece of custom jewelry from start to finish.
We guarantee the silver, gold, or platinum purity of our jewelry, our custom design, our repair and restoration work. We further guarantee our stated weight and quality of the stones we supply. When you purchase jewelry from Medlars, you instantly access a lifetime of care. Each one of our wedding rings and engagement rings can be sized to suit your exact specifications. On top of that, we offer free maintenance inspections for the life of your piece. We'll even polish your jewelry completely free of charge.
Undamaged and unaltered jewelry may be returned within 30 days of the purchase date for a full refund or exchange (not just a store credit). Bullion or precious metals are not returnable but can be sold back to Medlars Jewel Masters at the current live market rate. If within 90 days of your loose diamond purchase, you find a diamond with the same specifications, graded by the same gemological laboratory, at a lower price in the United States, Medlars Jewel Masters will match it and give you 10% of the difference.
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