Tiny Jewel Box

Fantastic experience from each employee I have met there. But more specifically, my wife and had a wonderful shopping experience with Brian Ehteshami when we tried on and later purchased a Rolex. From the time we first visited to when the GMT became available, Brian displayed professionalism, an excellent sense of humor, and set realistic expectations for a brand in high demand world-wide. I have confidently recommended and will continue to recommend TJB to others for their great service, extensive selection of Swiss watches, and high quality jewelry.

Brian at TJB had been the best person I have ever worked with in the watch world. He was able to secure a dream watch for me that I thought would never grace my wrist. All thanks to him I'm wearing it right now! The entire process was incredibly thoughtful, fun, and exciting. I can't offer a higher recommendation for Brian and TJB!

I understand the current watch market and luxury goods market - there are waitlists and backlogs of orders, I get it. My experience with TJB was bad enough for me to spend the time to write a review. I tried to purchase a Rose Gold Rolex watch from this store and knew I would have to wait several months but was told no waiting and instead I needed to "purchase other low desirable items first" to "build a relationship with them".

I don't think that's how Rolex wants it's retailers selling their watches, forcing customers to buy other brands first. I was offered an ugly undesirable Patek and told I had to buy it if I wanted any chance at my Rose Gold Rolex. I of course passed. Liljenquest & Beckstead (further away) did not do this with me and added me to their waitlist and sold me a different Rolex model without requiring me to buy anything else from them. Stay away from TJB and their unprofessional greedy sales tactics.

What a great experience here today. Both Monette and Jorge were amazing and I highly recommend them. Thanks so much!

For 22 years, we've known we were going to make this purchase. What we didn't know is that we probably should have started searching 22 years ago. Instead, we waited until 2018 to begin looking for the Rolex watch that we would be gifting our son upon his college graduation. We began our search casually by stopping in a jewelry store while visiting Hawaii.

We were told the Submariner we were looking for was in low supply and it could take years to find one. We then began searching in earnest. My husband travels extensively and we have friends who live in various countries around the world. We asked our friends to aid us in our search and they did. After 3 years, people had checked in Mexico, Saudi Arabia, England, France, Spain, and Morocco. Domestically, we had covered San Francisco, NYC, Dallas-Fort Worth, and several more.

By March of 2022 we had pretty much given up getting this watch in time for my son's May graduation. For several months, my mom had been telling me to try her friend's favorite jewelry store, The Tiny Jewel Box, in DC. I kept meaning to, but thought, "if all these high end "chain" jewelry stores around the world don't have it, how is a small, family owned business going to have it?" As a last act of desperation, I called Brian at The Tiny Jewel Box.

He didn't have one, but after meeting with us and determining the details of what we wanted, he assured us he would find one for us. Brian was the first jeweler who told us he would actively search for one - everyone else just told us to keep checking back. Three days after my son graduated, I received a call from Brian - the watch was in and it was ours if we still wanted it. Brian was able to do in 2 months what dozens of other jewelers (from much larger stores) couldn't do in almost 4 years. The Tiny Jewel Box will no longer be our last resort, but rather our first stop for future purchases.

Absolutely terrible place to shop! Stay so far away from this business. I was ready to buy a $7k IWC watch of my dreams. I've been looking for this model forever. I had the cash in my pocket. I got a phone call at the store confirmed by the client I just made a huge business deal! I just found out I made over 1 million $ from an artist from the the night before.

Of course i was a bit excited. They didn't like my energy and had security escort me out?!?! If you find yourself in this joke of a business find the sales person George he was fantastic! I'd give this place negative stars if possible. I'm in the music business. I'm a nice kind human being. This is first review I've ever wrote. I came back later in the afternoon to buy the watch as it is my dream piece but the only sales person George that had a soul was at lunch so they lost a 7k sale. please don't shop at this horrible place

I cannot recommend Tiny Jewel Box enough to my friends, family, and colleagues. Be it 'thinking-of-you' gift or a significant piece to bookmark a great achievement, look no further than TJB. I have made several purchases here; from (my favorite) Alex Sepkus pieces to a very special gift, my experience shopping here has never been anything less than stellar. Particularly; I want to thank Brian E. for his professional and courteous customer service- it's bar none.

I worked with him to source an in-demand piece that was not only an awesome gift, but also incredibly meaningful. Brian made it happen. I would also be remiss to not mention Monette C. who is wonderful! I feel like I am treated like family when I am in store, and am always greeted warmly. TJB will forever be my go to jewelry store no matter where we live, and I feel the loyalty is reciprocal.

My fiance and I chose TJB for our wedding bands and engagement ring, working with Travis to choose an engagement ring and eternity band (for me) from their in-house Roslyn Collection and simple platinum wedding band with milgrain trim for my fiance. We had about 3 or 4 visits with Travis to choose the engagement ring and pick the right carat size and exact diamond, then he ordered the diamond for us and we came in to look at it in-person before purchasing.

We got engaged just 10 weeks before our microwedding (18 guests) so we needed a fast turnaround on production of the rings, and Travis and Jeri and the TJB team worked to make sure we had the engagement ring as quickly as possible and then the wedding bands on time. We have bought some other jewelry (diamond earrings, a Cartier watch) from TJB before, and after yet another wonderful experience, we will continue to make TJB our jewelry store of choice! So much better than buying from a big box store or off the internet -- you really get great advice and guidance and a personal experience.

I had an excellent experience of purchasing my first rolex thanks to Pouriya and everyone else at Tiny Jewel Box. Great people that are dedicated to helping their customer, so I look forward to going back here and I dont hesitate to recommend friends whenever they ask me.

My husband and I stopped in the TJB a few times to look at their selections. I was very impressed with their offerings - some of the finest I have seen. We were assisted by at least three people, all who were very helpful and attentive. Brian took a lot of time to show us around and was very knowledgeable and a pleasure to work with. Pouria and other staff members were friendly and went above and beyond in assisting us. Highly recommended - I know for certain that we will be returning customers.

Had a great experience with Brian buying my Tudor! All the staff were fantastic and helpful. They have a great selection of watches and from all the top brands. Highly recommend to friends and family.

I've always felt a sense of warm welcoming here from the first moment I visited a few months ago. From the man greeting me to my right when I first walk in, to Brian the most helpful and kind person that guided me through my experience, and to Matt the owner who makes you feel like he just welcomed you to his own home. The quality of service and attention to detail working with Brian is beyond what my expectations were. This has to be the first and only place to come when seeking to purchase jewelry, watches, or gifts to build memories with loved ones.

My experience was full of snotty, pretentious nonsense and horrible treatment by the sales staff. Cannot or will not perform maintenance on your watch, even if they carried the brand a few months ago and/or it uses generic ETA movements. Lies about the number of models available as an "authorized dealer" of their chosen brands. I'm not a new collector and I'm fimiliar with some of the Rolex flim flam marketing, but this takes it to a new level.

I walked in with the intention of getting my Carrera 16 serviced and to put down a deposit on a new submariner - I immediately walked back out due to the rude treatment and plan on giving my business to the Tourneau in pentagon city. Update- Ownership has posted the message below and reached out for comment. Again, I was not looking to have a warrenty service performed - simply popping out a link in the bracelet and taking the back off the watch for a photo and popping it back on.

Literally any jeweler who sells watches is capable of this. Also, their inventory may be changing every day, but the false scarity sales tactics of the Rolex ADs are notorious and this is the go-to response when confronted about actual product distribution and reselling to grey market vendors overseas.

Excellent service! Tiny Jewel Box provides a wonderful shopping experience -- Particularly Brian E. He has patiently helped me with a watch purchase, and with trying on and selecting diamond solitaire earrings over multiple visits. Brian is extremely knowledgable, gentle, and easy to work with -- no pressure at all. I was grateful as he surprised me and my husband on our recent visit with a watch my husband had been looking for and hoping to wear for a very long time. Thank you again Brian and Tiny Jewel Box! Highly recommend!

Tl;dr: I recently visited Tiny Jewel Box (TBJ) to try on a few Rolex exhibition references. While I left empty-handed, I had a great experience with the help of Brian Ehteshami. Review: I've been searching for a Rolex Oyster Perpetual in black dial (ref. 126000) since right before the Rolex market took a sharp turn due to the COVID-19 pandemic. I've contacted nearly every AD in the DMV for assistance in acquiring this specific model.

While a handful of ADs responded to my inquiries, Brian Ehteshami was the only one that (1) called me back, (2) exchanged emails with me, and (3) invited me to visit their store to try on their exhibition watches. I had a great time trying on an OP, Datejust, and Explorer at TJB. Brian answered all my questions without issue, and his professionalism and friendly demeanor made my first visit to an AD an enjoyable experience. I look forward to giving my business to TJB in the (hopefully very) near future!

I'm a watch collector with a few high end pieces and have never been treated more rudely. Once they stop carrying a brand good luck getting any semblance of service for it (Tag, Longines, etc). They outright lied about the volume of Rolex models coming in and out of the store blaming the AD list. Insisted that any inspection or modification of a watch (including band sizing and validation of authenticity) would be a full service charge of several hundred dollars when other ADs do it as a complimentary service. Just avoid overall and go to the Tourneau in pentagon city.

We have worked with Brian in the past but recently he worked with us to find a watch for a birthday. His customer service is always great and he has always gone above and beyond. Highly recommend both Brian and the Tiny Jewel Box and we look forward to doing more business with them in the future.

Such an amazing experience! Visited with my boyfriend and we were immediately approached by Brian. Brian was incredibly helpful, knowledgeable and patient (he's also super charismatic and has great stories!). We walked all around the store while he shared numerous beautiful time pieces with us. Tiny Jewel Box will 100% be the only place we ever go from now on

This used to be my favorite watch and gifts retailer. I've spent more on gifts than watches! They stopped selling and servicing TAG Heuer watches (because of too many competitors? 27 or so?) and too casually referred me to another jeweler in Arlington with less than stellar reviews. So where to take my three TAG watches now that all need batteries?

All have more sentimental value than $ value. What brand will Tiny Jewel Box discontinue next? I had new batteries installed in three other less expensive watches none the less. Picked them up on January 7th. The battery in the Shinola watch has already died in less than one month! One less person shopping in downtown DC.imagine that. I will miss you, George.

A true treasure in DC! I've been a customer at TJB since 2014 when I brought my vintage Rolex to be serviced. As I was a hill staffer on a modest budget for some years, I always hoped I would return one day to buy a modern Rolex, and although it took some time, I returned to the TJB in 2021 to really start my collection. Instantly, Brian Ehteshami put me at ease and LISTENED to what I was saying, and helped guide me through the process of building a collection.

My sherpa if you will. I'm not your typical millennial as I've idolized the style of vintage Hollywood, and prefer elegance, over anything flashy. Brian has never tried to upsell me and even steered me away from watches that don't fit into the collection (though they would look good on Instagram)I'm trying to build over time. Over the past year, I've purchased three watches from Brian, and I've been ecstatic with all of them.

Even when I had a slight annoyance with a Tudor watch (slight blemish on the crystal), the team at the TJB went above and beyond and replaced it for me. What sets the TJB apart from the other stores you find in a mall is a level of service, refinement, and expertise that is hard to replicate. And they're PATIENT! At other stores, I've been rushed, ignored, and lied to.

But at the TJB, it is anything but. From the moment I stepped inside, I not only started to build my collection of timepieces, but they've also built a relationship with me that I can trust.

Great Work without a doubt. Pleasant place to go for a jewelry repair. Reasonable prices for fixing jewelry

I worked with Brian to try and find my first luxury watch. I came in with a general idea of a watch that I liked and a price range. Brian worked with me to not only find a watch, but to understand exactly why I was buying the piece and what I liked. He spent a lot of time with me to help me really understand exactly what I was looking for and what I liked in a watch.

The entire time he was very patient, even allowing me to spend the time to do my own research in the store online to feel comfortable with my purchase. Brian is extremely knowledgeable and I felt comfortable the whole time. I would absolutely recommend this store to anyone who is looking for a great customer experience and Brian specifically for anything to do with a watch.

Pouriya is awesome! He helped with a couple of timepiece (Cartier and Tudor) purchases and was a class act! Coming back for sure!

Consistently first-rate yet down-to-earth service over seven years as a customer. Travis patiently helped my wife and me (gradually.) settle on her dream floral-patterned engagement ring and wedding band. TJB mounted our own diamond for us. (Earlier, they sold me a lovely silver bracelet. I used that bracelet to propose during a vacation, so that we could choose the ideal rings that my wife would love.) This shop is also a certified Rolex Service Center, and their watch experts rejuvenated my '93 DateJust inside and out, so it sparkled and ran better than the day I got it.

The maintenance was done on schedule, for at or below the estimated price. Finally, today the Tiny Jewel Box impressed me by cleaning a pair of my wife's earrings and an heirloom necklace free of charge -- they wouldn't even let me try to pay. Extremely low staff turnover -- a good sign that these experts like helping people find the right jewelry, and value relationships. A classy yet unpretentious family business -- not a chain beholden to shareholders. Just a couple of the reasons Michelle Obama is one of their customers!

Rolex should investigate this store's authorized dealer status. From my experience and other reviewers, They Only allocate rolex to existing customers and probably flippers who have already purchased many rolexes from them before. New customers have not chance.

My fiance and I had a wonderful engagement ring experience with Tiny Jewel Box! The store is beautiful, and we found the environment to be very welcoming. I had my heart set on finding an antique Art Deco ring. Tiny Jewel Box has a small but beautiful selection of antique pieces, and we found one that was absolutely perfect for me. We really enjoyed working with Travis.

From initial ring browsing through resizing and shipment, he was kind, knowledgeable and communicative. Highly recommend Tiny Jewel Box for an excellent engagement ring shopping experience!

Tiny Jewel Box is by far the best jewelry store in the DMV area! Steve helped me purchase 2 watches and a couple straps. He was extremely professional, courteous, and respectful with my complicated order. The other staff are also really kind as well! I have had nothing but great experiences with the store, and will continue to shop here for a very long time.

I had a great experience at the Tiny Jewel Box. I was on the market for my first sophisticated watch purchase and the staff were incredibly helpful. Pouriya was my sales specialist and he was excellent. He gave me the confidence to make my purchase because he really knew his stuff and was happy to answer questions. It is a very classy store without being snobby. I would suggest them to anyone, experienced of first time buyers. They also did a great job fixing an old watch I had with a lot of sentimental value.

I recently had an amazing experience working with the Tiny Jewel Box to get a timepiece I have been after for a while. Their customer service is second to none. Pouriya helped me with my purchase and I couldn't have asked for better service or care. He was patient and went above and beyond to get me the piece I desired. If you are local to the DC area or traveling, I recommend taking time out of your schedule to check out the inventory and have a chat with a sales associate. I promise you won't be sorry.

I have been a customer of the Tiny Jewel Box for years, and they are a truly great store -- one that has everything you need for gifts to an amazing watch collection for some of the most desired boutiques. Over the years, they have help me find special occasion gifts well thought out in advance and last-minute special gifts when time has gotten in the way and I've needed something instantly (thanks Sholeh F!). They've also helped me find watches -- one for my wife several years ago and more recently pieces for me (thanks Pouriya S!).

All the while they've been thoughtful, attentive, and helped direct me to the right choices--including being realistic on how long things may take to obtain. As for the store itself, it's beautiful and in a great centrally located DC location, which has expanded over the years (as other stores have contracted). One of the best things about the store is that they have a broad range of gifts.

You need the super important and expensive anniversary/birthday present, they have it. You want something a bit more modest for some other occasion--they'll help you just as much. Even when I hadn't visited them for several years, they still were just as helpful as the last time. During the pandemic, they have been supportive with video sales and they've followed strong safety protocols for in person visits. I've always felt comfortable going to the store, even more so now as things have begun to open up. This is the only store I visit for special occasion jewelry gifts in DC.

My girlfriends and I had a wonderful time at our appointment with Ed to learn about engagement ring options. None of us knew much about jewelry, but Ed never made us feel lesser for that. He answered our questions, helped me figure out my preferences, and suggested different settings and wedding band/engagement ring combos to try on based on my reactions to different settings.

It was great to be in an environment that was both elegant and grand yet unpretentious and even fun. Our interactions with everyone in the store (in particular Ed and Travis, and Zachary via email) were very positive. Thank you for the great customer service!

If you want a personalized experience with your purchase of a luxury time piece, you must make Tiny Jewel Box the number one spot on your list. I was fortunate to work with Brian in my pursuit of a Patek Phillipe. After researching my "wish list" time pieces, I was able to find and purchase an amazing Patek example. This experience was facilitated by Brian, with whom I look forward to working with again (and again).

As others have said, having Ben go through the functions demonstrates the exquisite customer service of the Tiny Jewel Box. It seemed like I was buying something special from a close friend.

Jorge was excellent! Thank you for making my first time feel welcoming and so happy with my first Tudor! Until the next purchase. Stay safe!

I had the best experience here. what started off as just me stopping by the store to take a glance at a certain time piece - turned to a truly amazing relationship with Brian. I was inquiring about a certain Patek Philippe watch and Brian had mentioned they actually carried it in the store. When he had me try it on I immediately fell in love. Pictures certainly did not do this timepiece any justice. he also answered all of the questions I had and still kept in contact after my first visit to the store.

He dedicates his time and expertise to accommodate every customer he encounters and that is what I always look for when purchasing any item. I ended up purchasing the timepiece and I am totally in love! I get so many compliments on it and I have Brian to thank. It's a very sought after piece and I am so excited about it. I will only shop with Brian for any future sales!