Wixon Jewelers

Wixon has become my favorite jeweler in the Twin Cities area. Their friendly and knowledgeable staff and customer service after the sale is second to none. I recently bought my first luxury watch and Kristine went above and beyond to make sure I got what I wanted and also helped to educate me about the brand. Not only is she a salesperson but she's a watch aficionado as well. As an added bonus there are watchmakers on site who can service and repair fine timepieces. Our family will be shopping at Wixon for many years to come.

Such a pleasant experience working with Kim at Wixon Jewelers. I could not have asked for better service. She is awesome! It can be very intimidating walking into a nice jewelry store and Kim was extremely knowledgeable and patient. She truly understood my needs. I am so happy with my purchase and the overall experience. Highly recommend!

Awesome customer service! We went into Wixon Jewelers to get a battery replaced and link put into a watch I had purchased at a department store a few years ago for about $50. We walked into their beautiful/impressive showroom, and thought.we are out of place here! But, no! We told them what we needed and they were awesome! They treated us so well.just like the customer in the store looking at a Rolex! When we make our next "real jewelry" purchase, it will be at Wixon!

I would like to thank Will Horton for a quick buying experience for a Tudor black bay 58. I called all the authorized dealers in town and Will mentioned he had one in the case and would hold it for me for the day. I happily came in and bought it the same day. It was a great buying experience and Will had a good time showing me some of the Rolex display models. I'm looking forward to doing more business with Wixon in the future for a Rolex potentially whenever I pick a style I like.

Wixon Jewelers is the best jewelry store in Minnesota hands down. I have been looking for some desirable timepieces for the last 6 months and stopped by a few different places in search of them. Today I drove 1 hour and 50 minutes to visit another jewelry store in search of a watch that I was told they had in stock, but when I got there I felt like I was a pebble in their shoe.

On my drive home I remembered how much I enjoyed my experience at Wixon Jewelers and I decided I will never go anywhere else. Every time I have visited Wixon I have been treated with respect. Their sales team is expert level and you won't find the same experience anywhere else. Troy Snyder, Shawn McKenney, and John Carter have all been amazing.

Shawn and the Wixon team provided a first-class experience and did so virtually! I have been researching a jewelry category for about a year and visited several jewelers. Shawn was so knowledgeable and walked me through my options. He also followed up after the sale to ensure I was happy. That kind of customer service is a rarity. I highly recommend contacting Shawn and Wixon Jewelers even if you don't live in the St. Paul area. You won't be disappointed!

John C. helped my wife and I with a recent purchase of stacking diamond rings and an Omega watch. John was very easy to work with, he listened to what we were looking for and did not push any unwanted ideas. His knowledge about everything at Wixon Jewelers was very impressive. We were able to walk away with heirloom pieces to add to our collection.

What exceeded our expectations even more than our in person experience with John at Wixon's was his follow up and continuing customer service. John helped repair a diamond wedding ring and sized and shipped the stacking rings to our home. He followed up multiple times with updates throughout the process, and after they were shipped. We look forward to working with John and Wixon on future purchases and service. I would highly recommend for anyone who values quality and a great customer experience.

If you are interested in a fine Swiss watch I can't recommend Wixon Jewelers strongly enough. Shawn has helped me on several occasions. He's extremely professional, very knowledgeable and one of the nicest guys you will ever meet. Pure class. I'm already looking forward to my next purchase.

I had a link added to my Rolex band today at Wixon. John Carter helped me and did a great job. Very personable guy. Great clean location and they had a police officer in uniform watching over the place. I felt safe and relaxed while looking around at other watches.

There aren't enough words for me to describe Wixon and the experience it provides time and time again. A year ago, my now husband and I went ring shopping. We worked with Kristine and she was patient, kind and knowledgeable. I found an engagement ring I fell in love with. My husband returned to Wixon, working with Kristine to purchase my engagement ring.

He ended up proposing and we returned to Wixon to choose his ring. Kristine has been by our sides every step of the way. The customer service is impeccable every time! The quality of their jewelry is like no other. I get compliments daily on my ring. Thank you to Kristine and Wixon Jewelers for all of your help and support! We look forward to being lifelong customers!

Wixon Jewelers has an incredible selection and amazing team! I've been obsessed with looking at other people's rings since I was probably a teenager, and had a vision of a unique band that I would like before I even met my now fiancé. I found the perfect, unique ring at Wixon and am absolutely in love with it. Kristine even worked with my fiancé to throw me off and "postpone the date I would receive the ring" so I had absolutely no idea the proposal was coming!

I am so glad I found Wixon Jewelers and cannot say enough positive things about them. The experience was unforgettable and their team is so much fun to work with! Thank you from the bottom of our hearts!

Having visited many jewelers across the country in search for the perfect watch, this place was by far the best experience I've had. Aaron and the rest of the team were more than generous while I made my selection and felt right at home. Thanks for the incredible experience. A good friend has been a regular at Wixon for 20+ years, and now I know I will be, too. Five stars all around!

It’s rare these days to get excellent customer service consistently from any company. It’s even more rare to establish friendships, trust, and lasting relationships. That has been my experience from Wixon Jewelers for more than a dozen years. I have always felt welcome and important no matter what amount of money I was planning to spend or even when I was just there to look.

I have made some very important purchases there over the years from heirloom watches and jewelry to simply seeking the service or repair on an item that I had received as an heirloom from my parents. I could call out many of the people who work there, but I have formed a great relationship with Dustin over our mutual love of watches. He’s incredibly knowledgeable and has helped me with some fantastic purchases! Suffice to say, I would highly recommend Wixon Jewelers and if I could give 10 stars, I would! You will love the experience!

I cannot reccomend this place enough I just recently bought an engagement ring here and the entire experience was fantastic . if you like watches their selection is the best if seen in the city and their staff is extremely knowledgeable and not to mention low pressure!! I will not be going anywhere else for future jewelry purchases!!!

"I just wanted to write a quick not to let you know how thrilled I am with my necklace and ring! They are perfect 10s in my book. You both listened to what I wanted and also gave your ideas to ensure the price would be just right. While I was excited after I saw the waxes, nothing could have prepared me for the real thing. The necklace is beautiful and very sparkly.

My ring is so me. Since I've gotten the pieces I can't tell you ho many compliments I've received and it's all because you listened and made suggestions. Thanks you for everything!"

"My wife brought my watch in yesterday to your shop. I was impressed you were able to fix it and provide a new strap while she waited! It seems to be keeping perfect time now. I really appreciate your expertise and the prompt service." ~ Best regards, Michael

"I just wanted to drop a note saying how well I was treated today at Wixon Jewelers. I came in to have a watch battery replaced and I was so impressed with your employees. One woman showed me several expensive time pieces while the gentleman behind the counter took care of my watch. I guess what impressed me the most was I came in for a simple repair and I was treated as if I were a rock star.

This type of service is becoming extinct. You see more and more young people at retail establishments that simply don't care one way or another - what you think of their service. The Wixon Jewelers staff and service is simply amazing!"

"They have the best high end watch selection! I recently purchased my first Rolex at Wixon after wearing my Movado the past 12 years. A treat and indulgence for myself. The staff is extremely knowledgable in the details and intricacies of each of their pieces. Amy was great and none of the sales staff was pushy. I recommended Wixon for those who demand and expect only the best."