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Windsor Jewelry Windsor Jewelry has served Indianapolis for over 100 years. Our long-term success is rooted in helping our customers make educated decisions. We know that walking into a jewelry store can be intimidating so our sales staff is here to make you feel comfortable and to help you find the right piece of jewelry for your "special someone". Our employees have been with us an average of 20 years. When you come back for that second or third purchase, there is an excellent chance the person you originally spoke with will be in the store waiting to help you.
Services
Watch Repair Service: maintains and repairs both mechanical and quartz watches, including battery replacements. We were voted "Best Watch Repair" in Indianapolis by Indianapolis Monthly Magazine. Jewelry Repair Service: replaces lost stones, repairs damage and handles insurance replacement.
Wedding rings celebrate all shapes of love and a desire to be with your partner forever. But, since we don't get married every other week, maybe you still think of the good ol' thin, yellow gold ring when you hear the term wedding band. In truth, a seemingly unlimited number of wedding band choices can make shopping quite intimidating, especially when we aren't expecting to have so many options available.
You've found the person who completes your sentences, knows your schedule better than yourself, can list all your favorite things in less than twenty seconds, and talks to your mom more often than you do. It's time to make it official! Many people get butterflies in their stomachs when deciding what's the perfect engagement ring to surprise their partner with.
It's impossible to think about color, shine, and joy and not think about Nina Nguyen. Admired by her unique concept, Nina designs some of the most colorful jewelry in the market with a plethora of gemstones to choose from. We love Nina Nguyen because of the versatility and savoir-faire in all her jewelry.
Reviews (24)
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Scott & Jessica Subick
Jun 12, 2022
We have been customers for years and there is a reason why, simply put, the people. You can get jewelry anywhere and Windsor has some of the finest around, but it's the way we're treated that makes all the difference. We are greeted with smiles, given plenty of time to try on exactly 900 different rings before discovering the one that's just perfect. We're never rushed nor pressured and they take time to explore our taste and educate us on the product. 10/10 recommend.
Kris Smith
May 21, 2022
I took my wedding ring in for repair and it turned out beautiful. The staff were all very professional and communicated the necessary work along the way. My ring looks brand new again!
Julie Shuman
May 16, 2022
Looking for something fun to do on a rainy day? Go visit Windsor Jewelry to find some beautiful unique jewelry piece's. Lynn is always so good at finding exactly what you're looking for. I just love this store, and the owners are awesome!
Shane Laque
Apr 16, 2022
This is without a doubt, the best jewelry store in the Country. My Fiance and I moved from Indiana to Vail, Colorado a little over a year ago. We were only in town for a week and were looking for a custom jewelry piece for our official proposal. This crew was the most polite, upfront and honest folks that we've encountered in all of Colorado, New York and Indiana's we've never felt more at hope and more taken care of than at Windsor. We'll be back every chance we get. Great people and great jewelry
Steven McIlwain
Mar 07, 2022
Great service from Jeremy in working to get my watch band fixed that had been sitting in my drawer and unusable. They have also replaced a watch battery for me previously. Good reminder to leverage the local shops and expertise in your area!
Kat Washam
Feb 20, 2022
This place goes above and beyond. For all my jewelry needs, I'll be coming here from now on. The customer service is exceptional! I was looking for a locket for my grandmother in law for her 85th birthday. I sadly didn't think of this place first and after striking out at 10 other stores, I finally found pictures of lockers that I loved here. Sadly the price of gold had just gone up, so the ones I liked were out of my price range.

I was working with Lynn and she was determined to find the perfect locket In my price range, and she did! The locket I ended up buying actually needed to be ordered. When she sent it to me, I went to show it to my husband to get his approval. I didn't realize that she had to order it right then and there to get it for me in time. She ordered it just in case and sent me a message saying that if we didn't like it, it was ok and she could return it. She was willing to take the risk of that extra work. I just appreciate her so much. So long story short. Great customer service and great products!
Bsharkification
Feb 19, 2022
Have been a customer for nearly 35 years. Greg and Lynn are friends and have been for most of that time. Trustworthy quality again and again. Introduced my son to them today for his needs. Great experience. Only jewelry store I will trust.
Andrew Allbright
Feb 17, 2022
I got some nice gems and jewels for my wife. Her birthday is around Valentine's Day so there's a lot of competition for her amethyst birth stone. I have had a good experience with this place before so I knew this was the spot to visit. They showed me their wares and guided me to the perfect gift. After trying and failing to haggle down a piece waaaay outside my budget (for fun), I got the piece that I knew would bring a smile to my partner's face. I look forward to visiting again. In all seriousness, this place rocks and yes that was an intentional pun.
Sam Carew
Jan 14, 2022
I came to Windsor to buy an engagement ring because I saw that they had been part of the Indianapolis community for over 100 years. The customer service here is top notch. Everyone in the store says hello and are very friendly. Jeremy was extremely helpful in helping me pick out the perfect diamond and setting. I did not feel pressured one bit. They ask the right questions, offer the best advice, and far exceed expectations. Thank you, Windsor (and Jeremy) for going above and beyond! I will certainly be back. Oh, and she said YES!
Rick Robertson
Dec 23, 2021
Windsor Jewelry is my first choice to shop for jewelry. Why, you may ask? Have you ever noticed that when you go into multiple jewelry stores, after awhile everything seems to look alike. There are only so many ways to make rings, hoops, necklaces and bracelets. Silver, gold or platinum seem the most common. You can change up the precious stones but again, there are only so many colors available whatever the stone may be.

Whenever I go into Windsor Jewelry, I always find something that "pops." It doesn't look like anything else that I have seen anywhere else. The staff are friendly and will take whatever time you need to make that right selection because this is a precious investment. I only buy for my wife and I want something that is as exciting for me to see on her as she feels wearing it. This should be fun! I highly recommend that you check them out before making your next purchase.
Todd Sallee
Dec 22, 2021
No better place for all your jewelry needs and with a top notch helpful staff it's always a good experience. No one is pushy and tries up sell you anything. Just very good people trying to get you the best gift they can within your budget. You won't go wrong here and will always feel Comfortable
Becca Locke
Nov 19, 2021
Kin Chan helped me. He is amazing! So nice and he has a really professional demeanor. He fixed my wedding ring in a matter of hours (fast enough that it wasn't a hassle; not so quick that it seemed rushed or hurried). He also let me see my diamond in his machine up close! I will be back for any issues with my ring and if I have something to shop for. Thank you so much!
Larry Johnson
Oct 23, 2021
What a great group of People, Very friendly customer service was outstanding in and out in less than 20 minutes I'll be going back for sure.
Cindy Findley Land
Aug 26, 2021
We had such a great experience with the team at Windsor Jewelry today. We bought our wedding bands 33 years ago there. While we were there for a resizing of a ring, they cleaned all our jewelry while we waited. We also could not resist doing some shopping, they have such beautiful items. We have missed being downtown!
Eric T. Lantz
Jul 23, 2021
Greg has a great jewelry store with knowledge employees and great customer service.
Katherine Hinkle
Jul 16, 2021
Jeremy was great. Knowledge and friendly. No pressure between looking the first time, deliberating, and coming back. The opal was ethically-sourced and he knew a lot about the family business they work with. Beautiful selection and found just what I was looking for. Had been wanting a ring just like it for years!
Nina Nguyen
Jun 05, 2021
I love working with Greg & Lynn. As a designer who works with many retailers nationwide, Windsor Jewelry is one of my favorite stores to work with. They take great care of their vendors, they understand their retail customers, and they provide superb merchandise and services. If you are looking for a personal experience with a local store where the owners take pride in their work and care about their customer's experience, Windsor Jewelry is the right place. Visit Windsor Jewelry and you will understand why they're the best local jewelry store to work with!
Marc Farrer
Dec 16, 2020
Awesome customer service, very knowledgeable, pleasant experience every time!
Rick Shuman
Dec 03, 2020
Greg and Lynn have been our jewelers for 18 years. They always give a personal touch in helping select just the right piece. With a broad selection at many different price points, you would be crazy to go to a chain jeweler. Shop local my friends!
Carolyn Marie Merl Grant
Sep 16, 2020
Windsor Jewelry is wonderful. They are so pleasant to work with. Lynn & Greg are both super individuals who listen to what you are looking for and then go out of their way to find it or create it. Everyone there is really great. Recently I took some pieces of Jewelry of my Mother's in to see about repair or redesign. I didn't know if any of the. pieces were worth it or not.

They were so gracious and looked at them, told me what was what and I didn't feel like they thought I was wasting their time by bringing the items back in. Very accommodating. I can't say enough good things about Windsor Jewelry!
Gwen Knipstein
Aug 13, 2020
Great customer rapport and service. Very helpful and knowledgeable in helping me choose my Anniversary gift.
Casey Adams
Aug 11, 2020
I had been looking for rings for 3 months and had to check off all the regular jewelry stores like Jared, Kay, etc. Honestly I was scared away from Windsor because of its location right on the circle. I just assumed it would be crazy expensive and a small selection. I was completely wrong. I called the store to ask if I needed an appointment, they said no and told me to ask for Greg.

As soon as I walked in I met the owner, Greg, and had a nice conversation about what I was looking for and told him about my girlfriend. By this point at all the other stores they had asked me for my max budget and then immediately tried to push me over it. I was there for over an hour before we talked price. Greg and his wife Lynn walked me through different styles of rings, different stones, and sizes and only talked about price after I brought it up.

This is a wonderful jewelry store that doesn't push to get you to spend every last dollar you have. They truly care about their customers and I really appreciated the experience I had with them. I proposed to be girlfriend yesterday and now she's my fiance, partly in thanks to Greg and Lynn. Thank you guys so much!
Ethan Broderick
Jul 25, 2020
Greg, Lynn, and all the staff at Windsor Jewelry are incredible. I have had many great experiences, and I will continue to come back!
Carlotta Newman
Jul 02, 2020
Lynn was very helpful in finding two perfect gifts for two graduates for me. It was all handled through texting and over the phone so I didn't have to go downtown and expose myself to the virus. I Highly recommend Windsor Jewelry for all your jewelry needs.