Milne Jewelry

The best jewelry store in town! Honest, and amazing selection!

Love this place! Very friendly staff, with pride in their service. I love the huge selection of wedding rings and diamonds. They have some very beautiful and unique turquoise pieces. They repaired some jewelry that was special to my family and they expertly done in a flash. Thanks again Milne jewelry! You made my wife very happy.

I bought my wife's ring here and the diamond fell out. I called and they said that it was probably a manufacturer defect and the replaced it free of charge. We had lost the diamond and they replaced that too free of charge. Employees are super helpful. Good place. I recommend them to my buddies when they are looking at getting married.

Found them on Yelp, with great reviews. I don't normally do these, but the staff persons and the jeweler greeted me with a smile and find my watch band promptly and inexpensively

Absolutely floored by owner and staff of this local jewelry shop! I have had nothing but great customer experiences and service here! Congratulations on 70 Years!

I love this store. They have cleaned, repaired and sized jewelry for me. Will go here first whenever I need any jeweler work.

Outstanding family business. We have taken jewlery and watches for repair multiple times. Honest, fair prices. They did a great job very quickly. Quality merchandise. We need to support them to insure that they are in business for many years. So glad I found Milne Jewlery.

I bought my husbands wedding ring from Milne Jewelry, not only was the price great, but it is great quality! We got married almost 2 years ago, and his ring is still beautiful! The staff was so friendly and helpful!

I've been in this store a few different times for a few different repairs. The very last times I was in the store was because of a repair that was re-done 2 times, after it was wrong the first times, after months of waiting for the repair. I finally went in the last time and it was done properly, and they were trying to charger me I believe $60 for the repair that was done wrong twice, and had my waiting.

When I refused to pay the full $60 and asked if she could reduce the price, especially everything that had happened, and how upset I was at the service, I had called a family member and asked for them to talk to the front desk lady and try to understand what I wasn't, the conversation ended in the front desk lady yelling at my family member saying that I could leave with the repair, then slammed my phone face down on the counter, didn't even hang up and went to the back where I couldn't see her anymore.

I was in such aw at what had just happened in this store, I just stood there and grabbed the repair after standing there for a few minutes with no indication of what to do. I will never go back into the store, the prices sometimes seem a lot for the repairs, and the wait for them to get done isn't worth it either.

I brought a ring setting in a few years ago to have a new stone placed in it. I wanted an aquamarine. The stone was very disappointing; it's cloudy and looks cheap. It's not clear and sparkly at all. I thought that it was really expensive, too, given that a small aquamarine (1/4 carat) is not an expensive stone. I was charged for a high quality stone and received a stone that was basically junk. I haven't been back.

I've recently started taking my jewelry here to be repaired. Diamonds loose, re-sizing, Etc. Always very kind. A prior repair took two days. Most recent was only 1 day! Prices are very reasonable compared to others in town. Don't be fooled by the older building. I'm guessing they have been there since it was built and the service you get is what matters most.

I took 8 watches that belonged to my sister in for new batteries. I dropped them off and went to get my haircut. By the time I was done with that they had changed the batteries in all 8 watches, and set the correct time! The charge was very reasonable and I realize now I have been going to the wrong places in the past. Great service and attitude.

I took a silver chain here to be repaired, the jeweler who helped me was extremely nice and accommodating. It was only $5.00 for the repair! Who does anything for $5.00 anymore? It took a couple of days. When I called to see if someone else could pick it up for me without the receipt, again the person I spoke to was super nice and accommodating. Good business ethic. Nice to see.

Took a watch in to get a new battery. Not only did they replace the battery (which turned out not to be the real problem) they adjusted the watch for me without costing me the arm I wear the watch on. They are knowledgable about jewelry, very friendly, and a great value. Will be in again to shop and repair items!

Fiance and I went into Milnes to get a pin put on his watch, it fell out in our carpet somewhere. He handed the lady the watch, and she looked at it like it was a lump of coal. (Mind you this was a $1500 Invicta) They are seniors ( which I have nothing against AT ALL) but they will need to be updated on newer watches, like in this century. First they say it doesn't need the pin at all, which it did to clasp it.

Dirty looks when we disagreed. She takes it behind this little wall where sat another lady. There they whisper and then speak louder on how the watch cant be repaired and just to "give it back" rather rudely. Horrible customer service, and really need some knowledge. Took the watch to another watch repair shop on North Bluff by panda and T-mobile, whala someone who knows what they are doing!

Liar! On 8/10/2013 at 8:59 p.m. my father ordered a Casio Databank 300 (CA-DBC310-1) watch in the amount of $75.97 + $10.95 S&H for a total of $86.92. The URL of this watch is (probably WAS by now) : http://casio.milnejewelry.com/casio89.html They DO NOT have a normal shopping cart. When he checked out. that was weird so the next day being a Sunday, he decided to call on Monday.

Meanwhile he found this watch on eBay and Amazon selling from $199.99 to $495.00. Why? It's because Casio hasn't produced this watch for at least 5 years! My father has owned 3 of these watches over the years and the average cost was about $69 but since they are no longer manufactured. smart people who bought these watches and just put them on the shelf are now making a killing.

Back to Milne Jewelry. On Monday he called and talked to Sherry (whom I found out is Sherry Milne). At that time she stated she didn't have the watch in stock and that in "a couple of days" her order from Casio would arrive which included "old stock." Sounded like BS. but maybe Casio would have "old stock" and he would be lucky to get this watch at that price.

She also stated that they use their own server instead of a shopping cart with SSL and that all data is kept on their server as Mr. Milne was (is) a computer expert. On the 14th he tried calling the 801-486-1618 number and no answer. He hid his phone number and tried again. No answer. He used a completely different phone but no answer. Why? We live in S. California and she probably saw the Area Code and decided not to pick up.

He then sent her the following eMail: "In my call to you on the 11th, you indicated that you did not have the Casio CA-DBC310-1 in stock. and that you expected Casio to send you stock in a couple of days. I'm inquiring as to the availability of this watch. Please let me know if you have it and/or when you expect it to arrive and to be shipped. Otherwise, please initiate a refund of my credit card." When he sent that email. his credit card WAS NOT charged. but he didn't know that.

It was probably only Authorized for the transaction. However, THIS EMAIL WAS NEVER ANSWERED! Therefore, no phone calls would be taken and no Email (on their own server) would be answered. He feels this was a BAIT & SWITCH tactic so that he would order a different watch from them. The ONLY GOOD thing about all of this is that his credit card statement came in a couple of days ago and there is NO CHARGE for the watch. Whew! However, this company has been caught SCAMMING in the past.

They say they've been in business since 1951 or '57 (depending on which website one is looking at). but here is what the The Salt Lake Tribune, August 17 2007 reported about this company: "An American Indian arts group has reached a settlement in its lawsuit accusing a St. George store owner of misrepresenting goods as being made by Indian artists.

The Chicago-based Native American Arts Inc., representing Ho-Chunk tribal members, had demanded $8 million from Milne Jewelry Co. in a complaint filed in 2005. A confidential settlement was reached on Aug. 6, according to court records. Company owner Irwin Milne did not admit guilt but agreed not to violate the Indian Arts and Craft Act, essentially a truth-in-advertising law that makes it unlawful to sell counterfeit Indian artwork.

At issue in the lawsuit were two Indian dolls marketed by Milne Jewelry manufactured in China by Timeless Collection, which sold porcelain dolls through companies selling collectibles and on eBay. Other items in question included five jewelry pieces labeled as Navajo, Zuni and Hopi." Bottom line: We DON'T TRUST this business. They LIED that they had this watch in stock showing the Casio's photo on their website with a PRICE and a "Place Order" button.

The page also states it is a "Sizzling Summer SPECIAL" and "Buy Now and Save" (Offer Expires Soon). WOW WHAT A DIRTY LIE! Selling products which are not only OUT OF STOCK. but OUT OF MANUFACTURE FOR YEARS! Is this a SCAM or what? You better believe that we'll NEVER buy (or attempt to buy) from them again. no matter how long they've been in business!

I love everything about my experiences at milne! They are so friendly and knowledgeable. My husband wanted to get me the perfect ring and Mickelle not only helped him every step of the way but she even came to him with diamonds and ring options when he wasn't able to make it in the store. Now that's customer service! We shop Milne for everything from watch batteries to diamonds. Since our experience, I've had several of my friends and both siblings buy their rings from Milne, they too are satisfied customers.