We combine simplicity, and elegance to give you the best jeweler experience. Offering hand-made and 'one of a kind' jewelry pieces, custom jewelry, engagement rings and bridal packages. We seek to change the way you see, wear and buy jewelry. Michelle Sonner is the owner and artistic jeweler behind Michou jewelry. Using an ancient technique called granulation, she creates patterns by fusing granules of silver or gold onto an object or gemstones. Chi Huynh is the founder and creative artist behind Galatea USA.
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Services
We are a "Master IJO Jeweler". The Independent Jewelers' Organization is the largest buying group in the world. IJO's purchasing power has enabled us to negotiate the best prices from more than 150 top suppliers in the industry. These savings are passed to you. IJO members must consistently meet the high standards of excellence, service and integrity required by IJO.
We supply a full range of jewelry services for our customers, here are a few of the jewelry services we offer. Chipped and broken diamonds can be repaired by our diamond cutter and brought back to their original beauty. Also chipped and broken colored gemstones can be brought back to their original beauty by a simple recutting.
As members of Independent Jewelers Organization we have the opportunity to travel to Antwerp, Belgium - the Diamond Capital of the World. We travel to Antwerp regularly to buy diamonds directly from the De Beers sight-holders. In addition to purchasing diamonds for our store, we also serve as a diamond broker for some of our customers, personally selecting a unique diamond for them in Antwerp.
To prolong the life of your jewelry we recommend our professional inspection 4 times per year. We have our expert staff check the condition of your prongs to help prevent further damage and or loss of your gemstones. This inspection service is Free of charge. A special order constitutes any item ordered, custom made, or altered at the customer's request.
Reviews (20)
Connie Jeske
Apr 19, 2022
Susyn Stecchi
Dec 27, 2021
I visited Whalen Jewelers to find out the options I had with resizing 2 rings without having to cut the bands to make them smaller. The representative was very polite and professional, and instantly offered a solution she could do as I waited to make the rings about 1/2 size smaller. The first ring was ready in a jiffy and now fit perfectly. The second ring took a little longer, and was almost too snug to fit over my knuckle.
The representative took out a bottle of Windex and spritz it on the ring and my knuckle, and the ring slipped right on. A very happy tip that doesn't gunk up your jewelry and helps gets those rings over knuckles. The second ring now fits perfectly, too. The store accepts major credit cards for payment. They do some adjustments in store but many repairs are "sent out".
There was a lot of fine jewelry on display in locked cases. I did not look them over it check pricing as I have about all of the jewelry I can handle now. They are located in the Winn Dixie shopping center, just north of Winn Dixie and south of Bealls. There is plenty of free, off street parking.
The representative took out a bottle of Windex and spritz it on the ring and my knuckle, and the ring slipped right on. A very happy tip that doesn't gunk up your jewelry and helps gets those rings over knuckles. The second ring now fits perfectly, too. The store accepts major credit cards for payment. They do some adjustments in store but many repairs are "sent out".
There was a lot of fine jewelry on display in locked cases. I did not look them over it check pricing as I have about all of the jewelry I can handle now. They are located in the Winn Dixie shopping center, just north of Winn Dixie and south of Bealls. There is plenty of free, off street parking.
Christina Clingan
Nov 28, 2021
Rachel Vazquez
Aug 05, 2021
Lauren Philipps
Jul 13, 2021
I cannot recommend Whalen enough! I got my engagement ring sized twice here. They knew that I had just got it and didn't want to part with it, so they had it done the same day! Anywhere else would have taken a week + to get it back. Very professional and kind. They also cleaned it for me free of charge!
Amber C. Fingerties
Apr 06, 2021
I took my watch in to almost a week ago. I mentioned it got wet and I couldn't remove the back to dry it out. They told me they would look at it and give me an estimate if it could be repaired. Everything worked on the watch when I dropped it off it just had moisture in the face. I call today and ask for and update. I get told the person was not in. yet and they would take my number and have them call me.
They should be in just shortly. 3 hours later I finally call again. The person that answered proceeds to tell me it takes 2 weeks for before they can get it to. I told them to forget it! I would be picking it back up. I picked it back up and took it to another jeweler. They immediately took the back off to allow it to dry out, unfortunately the battery is now fried and we are not sure what else! Had Whalens dried it out when I first brought it in it may have been saved! Now I have to see how much damage this has caused!
They should be in just shortly. 3 hours later I finally call again. The person that answered proceeds to tell me it takes 2 weeks for before they can get it to. I told them to forget it! I would be picking it back up. I picked it back up and took it to another jeweler. They immediately took the back off to allow it to dry out, unfortunately the battery is now fried and we are not sure what else! Had Whalens dried it out when I first brought it in it may have been saved! Now I have to see how much damage this has caused!
Giovanna Melvin
Jan 24, 2021
Not impressed. went in to have a pin changed in the clasp of a watch for my husband. the lady up front was frazzled but very nice. She took the watch to the back and the woman she was speaking withers nasty and aggravated. I guess I didn't look like I should have a Rolex because another customer came in and she said I guess that was her that just walked out the door.
Exactly what the hell does that mean? Never again. I'll take my jewelry to Springhill Jewelers. Mike is always pleasant and professional. But I thought I'd give Whalen's a try since it was convenient to my errands. like I said Never Again!
Exactly what the hell does that mean? Never again. I'll take my jewelry to Springhill Jewelers. Mike is always pleasant and professional. But I thought I'd give Whalen's a try since it was convenient to my errands. like I said Never Again!
Yan Ick
Dec 25, 2020
Crystal Key
Oct 13, 2020
I can not Thank Whalen Jewelers enough! They made my dreams come true for my bridal set. When I went into the store with only words to explain my dream bridal set, Rhonda ordered everything with overnight shipping (( because we know shopping out of a magazine is very hard )) Rhonda and her daughter are both amazing!
Wes Wilson Iii
Aug 15, 2020
Whalen jewelers are fantastic. I have a beautiful princess cut diamond ring that needed a size change. Even though I had to wait awhile for it to be done. The jeweler did a fantastic job and he really made those diamonds pop. Just love them. thanks Whalen jewelers. I will come back for more services.
Dixie Lee Saboe-Henckel
Aug 31, 2019
Kathryn Selvester
Apr 29, 2019
Mcore
Jan 21, 2019
Whalen jewelers is a wonderful local business. They are always super helpful and have a nice selection. I bring all of my watches to have them worked on when something breaks and for battery changes. I also have brought my wife's jewelry for a quick cleaning. The staff is super friendly and really knowledgeable. The prices in store are also very fair.
Janice Klaassens Henderson
Dec 30, 2018
Amy Hudson
Aug 21, 2018
Monique S.
Aug 16, 2018
Tina Provost
Aug 09, 2018
Jacques Pettit
Nov 21, 2017
Whalen jewelry and its staff consistently meet high standards of customer service. My wife and I have been given courteous, friendly and knowledgeable attention when purchasing exceptional pieces or when repairs were required. Whalen jewelry's new laser has allowed for detailed repairs of vintage pieces that had previously been difficult due to gemstone placement. We highly recommend this business for its attention to detail and the staff's personal attention to excellent customer service!
Sandra Randolph
May 16, 2017
Ftw F.
Jul 21, 2011