Jean's Jewelers

We brought a family heirloom pocket watch to Jean to be serviced. It was a gift given by my great grandmother to my Great-uncle Bob in the year 1911. Jean had it repaired and running like new for a great price. If you need a clock or watch repaired, we highly recommend Jean's Jewelers.

I have progressive arthritis of my fingers and my engagement ring which is a family heirloom no longer fit me. I didn't want to make any changes to it because I was concerned that it might change the look of the ring. I also knew that the arthritis would continue to get worse and I didn't want to keep making changes. We decided to speak to Jean. We have known Jean since we moved to the area years ago and we have always been impressed with her skills as a jeweler as well as her straight forward manner.

She was the only one I felt we could trust with our great grandmother's ring. Jean recommended an adjustable shank that could be modified as needed. It took many months for me to finally make the decision. Jean was always there, patiently ready to answer all my questions. She made the adjustments to my ring and the results are beautiful. The overall look and feel of the ring have not changed and the craftsmanship is flawless. We are grateful to Jean and her professional staff for their help. We highly recommend Jean's jewelers for all of your jewelry needs

Fantastic customer service and very knowledgeable. Got my fiance's watch fixed and ready in time to surprise him at our wedding and it was a success! Will definitely be going back for future jewelry needs.

I trust Jean and her staff with my jewelry. What I have they love and take very good care of all I bring to them. Love their new location, formerly on Main Street. You can trust them!

A first time customer. An absolute wonderful experience from the moment I walked in. Felt like I had been there a hundred times. The two ladies that were working Ginny and Samantha were all smiles and laughter. Best customer service I have experienced in years. Would definitely make the 50 mile round trip from Luray if I needed a Jeweler. My visit was for an Engraving. Ginny did a beautiful job. The cost was reasonable and fair.

The blonde lady at the front desk with a bob haircut was extremely passive aggressive to me a, a young black male simply looking to fix my watch that was a FAMILY heirloom from my deceased grandfather. She looked down on me and it was obvious through her tones and the way she addressed me. She proceeded to refer to the vintage rolex as "Fake" in front of multiple customers.

I've never been disrespected like this before, and anyone there can attest to you that I went about my trip quietly not causing trouble. Don't go here if you're a young person of color because they will treat you terribly.

This jewelry shop is friendly clean and courteous! I spoke with Jean herself! She was there to help me when I was in a pinch! I needed a watch battery in my Wittnauer watch for a wedding! 2 hour before closing she was kind enough to take the time to do it personally for me and squeeze me in I would recommend this place to anyone! Please check them out!

For my 20th wedding anniversary my husband decided to change out 2 diamonds on my wedding band for 2 emeralds, the 20 year stone. I was terrified to hand over my beautiful ring that I had worn and adored for so long. After talking with Jean's team I was very happy to leave it with her. Jean listened to everything I wanted and needed from my ring. She was able to make sense of my ramblings and verified with me what I wanted.

In a short time I got a call to pick it up. I started to cry when I saw how beautiful it was. She is AMAZING! It is not an easy task changing a ring that has such a high sentimental value as is, but her team did FABULOUS.

Wonderful service. Helped me out moving a stone from the original setting to the one that is now on her finger! Super friendly staff!

Friendly and professional. Love these people. They made my wife's engagement ring look better than when I first got it for her! She was so happy! Thanks!

Beautiful jewelry, many modern and unique pieces. The ladies who were working were very nice and I enjoyed visiting with them. No pressure to buy anything. They just let me enjoy browsing.

I can't say enough about Jean's Jewelers! I brought my heirloom engagement ring to them to be resized and they did a phenomenal job. The ring is over 150 years old and has so much sentimental value so I was extremely nervous to hand it over to anyone to be worked on. Jean and her team took such great care in examining the ring and resizing it-and in just two days! I will absolutely be returning here for any future maintenance to my ring as the care, quality, and kindness of everyone who works at this shop cannot be marched!

My family has been going to Jean's for years, so when I asked my mom for a great place to get an engagement ring, she did not hesitate to recommend Jean's. My mom was spot on. Jean's service was amazing, and they helped me go through dozens of options within my budget, and find the perfect ring for my fiancee. The staff worked tirelessly to help keep the secret of the ring purchase, and the quality was beyond my imagination.

I have to encourage my fiancee to take the ring off when she works out because she loves it so much. I would not have found the perfect ring without Jean's help, and will be going back for every jewelry purchase from now on. I cannot recommend this place enough. This should be your first stop when jewelry shopping, even if you are like me and live a ways away.

My fiancee and I recently got engaged he had went into jean's many times to look for an engagement ring for me. He expressed how helpful the associates were. When we went to pick the ring I was impressed with the customer service and I work in retail so I know. We picked my engagement ring but there was not a band for it they went above and beyond to have a mold made, We are so impressed with everything we got and would recommend them to anyone and they work with you financially too.