Mallove's Jewelers

Resized my grandmas rings to fit my fingers. Awesome job. Repaired a pendant from my grandma as well, really amazing staff & awesome repair/resize job. I'm happy with the services. The staff is seriously what makes this place so great. Also gorgeous jewelry

Wonderful business and civic leaders, caring and compassionate friends of Middletown and Middlesex County for 100 years.

Great store and great customer service. Marc and his staff are always helpful, kind and very welcoming.

Friendly and knowledgeable staff, wide selection of jewelry and more, can get repairs,

My fiance and I visited the store recently, looking for wedding bands and were given the worst service ever. The woman who waited on us had a pseudo superior attitude and was incredibly snippy when we asked questions: Like it was an ordeal for her to help us. The merchandise is incredibly overpriced for the quality they offer (or lack of) and we will take our money to a better jeweler.

Very kind to remove a ring free of charge and come back at a later date to get it appropriately sized.

We have been Malloves customers for many years. Recently, Mark and his team went even more above and beyond (if that's possible!) to accommodate us. We relocated out of state last year and adopted a dog. Three days after adoption she bit or broke my diamond off of my beautiful engagement ring while playing and we never found it. I was devastated! When COVID restrictions were lifted and we were finally able to go home to Ct., my husband wanted to surprise me.

He sneaked my broken ring out of my jewelry box and headed to Malloves. We were only in town for a few days, but they managed to replace my lost diamond with an equally beautiful new one in very short time! They even wrapped my ring in a necklace box to keep the surprise going! They are simply the best! Also, Mark, if you are reading this, I'm sorry if I was rude to you on that phone call when you couldn't tell me why you were calling and so I wouldn't give you Paul's number! You didn't want to spoil that surprise!

My husband and I went to Malloves when my engagement ring needed to be reset (from a tiffany setting to a basket setting), and were so impressed by the quality of their work and the customer service, we immediately chose them for our wedding bands as well! We are so grateful we did, we cannot recommend their team highly enough.our rings are gorgeous and we know they'll last a lifetime. Thank you, Malloves!

I had a very bad experience with another jeweler, with my rings. They had them for over a month and nothing had been done with them, except to destroy my engagement ring. I came in on a Saturday without an appointment and Christine you came over and sat with my husband and I for 45 minutes. Listen to my horror story, and listen to what I wanted done with my rings.

You brought over samples to make sure that I got what I wanted. The engagement ring had to be ordered, and you had to get the other to bands brought in house. You let me know when all the bands were in the store, so that I could come in and look at them before the work started to make sure it was what I wanted. I was told that it would be about 10 days to have everything set in the bands.

I was so pleased to find out that it was done in 7 days. Tom, I was told that you would have to special cut into my engagement ring to set the 2 trillions that were in my original ring. I came to pick up my rings today, and Tom, I had to have you come down and talk to me just so that I could tell you what a wonderful job on my rings. You sit above the showroom floor, I called it a pedestal, which I believe is fitting.

You are definitely a master of your trade. You worked so hard and took such care with my rings and the workmanship shows. I thought that I knew what I wanted, and I can't explain that I got more than I could have ever imagined. Malloves is my one and only jewelry store to go to now. I can't thank you enough for all of the work that you did for me. I will be forever thankful that I found you.

They were extremely helpful in recreating a lost earring. When synthetic stone could not be found they used a genuine stone, yet honored their quoted price. That's integrity every customer can respect. Thank you for helping make our Mom's birthday special with this gift from our late Dad.

This jewelry shop has some of the prettiest jewelry ever, as well as the cutest and funniest window display I've ever seen. I walked past a few weeks ago and was drawn to the window because of the "peep show" with all these little peeps and it was just the cutest and gave me a good laugh. Which has been hard to say given the current pandemic. My mom is a huge Peeps fan and I sent her pics of the display and it made her day as well, so thank you!

I went to get my husbands watch engraved with our kids initials before his climb to Everest, and met the kindest man. He did the most amazing job with the engraving. As I walked around the store waiting, I noticed they have some of the most gorgeous jewelry. I would highly recommend and can't wait to go back and shop for myself.

Had the best experience thanks to Marc. Very helpful and kind. Would definitely recommend this place to everyone. The variety of jewelry and gifts was amazing. I felt like a kid in a candy store. The personal touches like the thank you cards are most appreciated.

Wonderful customer service. Gifts for every occasion & in a price point for every budget. They also offer watch & jewellery repair. I've had several custom pieces made from old family gemstones & have been very happy with the service & quality of the custom work.

I have nothing but good things to say about this place! I needed to get my fiance's ring resized in a bit of a hurry (~10 day turnaround). His ring has an unconventional design carved into it and other jewelers either said they couldn't touch it or never returned my calls. When I called Christine, she offered to take a look at the ring and consulted Tom, the goldsmith.

Not only did they size the ring down for me at a competitive price, they finished this challenging job in record time! We are so so grateful for Tom's hard work and Christine's excellent customer service. We will absolutely be coming here again for future repair work

Malloves Jewelers has been our go-to jewelry store for over 25 years. We have bought our holiday and birthday presents here, had our jewelry repaired and watch batteries replaced here. Their customer service is exceptional and I don't use that term often in describing a business (unfortunately)! You can trust them!

Malloves is the absolute best! They helped me and my boyfriend design a completely customized engagement ring and I couldn't love it more. We will absolutely return to Malloves to design our wedding bands in the future. Thank you for making my engagement so special & memorable!

I recommend Malloves! Genuinely friendly, very helpful and pup friendly!

I returned a bracelet with full receipt and within 30 days and they would not give me the full refund of 1223.00 I received $ 1150.00 they don't refund tax? The guy said I already paid those taxes and walked away. That bracelet will be sold again and he will have made double on the taxes.

I was recently gifted an import Time Force watch, which isn't always the easiest brand for jewelers to work with. After a few failed attempts at going to other places for a battery replacement, I was recommended to stop at Malloves and speak to them. Living a few towns over, I made the trip and made note of others not being able to help. The man who provided me service, Frank, handled the situation, and was eventually able do what several other jewelers were not. Very grateful for him taking the time and effort it took, and am very happy to see the watch working again.

I was in the area and needed a battery for my favorite watch. I did not want to and trust any old Jeweler for the repair. I was very pleased with the service at Malloves. The fact That they are a family owned business of over 90 years is all that much more special. I highly recommend visiting this jewelry store.

Friendly staff. Tell them who you are buying for and they'll give you many suggestions no matter what your budget is.

We went in to Malloves to get our wedding rings. We had an idea in mind of what we wanted but NO IDEA how to get it. Carey, our new best friend, walked us through the process and every painstaking detail. We can not say enough good things about Carey, her professionalism, her infectious joy and her eye for the tiniest detail. We had some concerns along the way about the ring and the made from thin air design.

We all collectively held our breath, but Carey worked with the rest of the staff at Malloves and a vendor and in the end delivered pieces of jewelry that represent our hearts and our love. We (my husband, my self and Carey) all cried when we opened the final product. Carey was as much invested as us and that was / is the kind of jeweler we want in our life. I hope you feel confident in working with Malloves and if it is possible - ask for Carey!

Very friendly, no pressure to look at anything that I didn't need or wasn't looking for. Store is very clean and very well laid out. Will definitely shop here again.

The staff at Malloves is the best. They're so patient and there's no pressure to buy. They want to make sure you love what you're getting. Pooja helped me and my mom with our Pandora bracelets. She has such a good eye for what looks good. She helped us pick out beads and design our bracelets for the best look possible. She also cleaned then for us.

She was especially patient with me when I wanted to change the color scheme of my bracelet, even when it meant taking it apart and re-stringing it. There are a bunch of big jewellery stores closer to me, but I'll make the trip to Middletown for Malloves. There's something special about places that aren't franchises. Family owned makes a difference.

Been in Malloves a bunch times. Once was for getting gifts and a couple because my Alex and Ani bracelet was breaking. They had my bracelet purchase on record and fixed it with no hassle, unfortunately it broke again (I put a lot of stress on my jewelry) but they were able to replace it. (Since then it has held up great). Everyone that I talked to, especially Christine, were personable and accommodating.

I took my watch to have crystal repaired, 60 bucks, expensive but less than a new watch (August Steiner, dual movement). I got the call that the watch was repaired and that I could pick it up. When I got there, I was told that one of the movements was damaged and therefore one of the movements didn't work. The crystal was repaired and they said they put in two new batteries.

I was very disappointed that they didn't tell me the movement was damaged when they left the message that my watch was "repaired"! At least I would have had the chance to ask how much to repair the movement so I had a fully functional watch! Not very impressive customer service in my opinion. Unlikely that I will visit Malloves again or recommend to anyone that shop or get work done there.

This is a good, old-fashioned jewelry store. The kind of jewelry store that you keep going back to, regardless of the occasion - Pandora charms, anniversaries, first communion, etc. They are professional and courteous and the service is excellent. I had my watch battery replaced while I was purchasing a new Pandora charm - and the battery was on the house.

My husband and I went in the other day to look at anniversary bands for our ten year anniversary. Jim treated us like we were spending $1 million, not $1,000. I will definitely go back to Malloves again and again.

Such nice people! They will go above and beyond to make you happy! Excellent selection of jewelry and gifts. my son wanted to get a gift for his teacher and the saleswoman spent 30 minutes with him and he only had $20 to spend! She was courteous and respectful. and THEY DON'T WORK ON COMMISSION AT ALL! I am so happy with their service! HIGHLY RECOMMEND!

I walk into jewelers with full defenses up - like walking into a car dealer. They have what you want/need, and its gonna cost a boatload. I don't like walking into these places. Mallove's, however, blew me away. It was recommended by my wedding's caterer - who knows Jim Mallove. We went right to Jim and wow, what a good guy. No shenanigans, no BS. Answered questions point blank, and was more than happy to get you what you wanted.

Without question I would go back. While they were doing work on a ring, he also fixed a watch of mine - better than a previous jeweler had. Again, no hassles, no BS. Just honest to goodness service. 6 stars if I could!

Rather not.snooty - didnt bother to wait on me! bought before never relly been great go somewhere else

This is a wonderfully operated family owned business. The employees are extremely professional and warm and friendly. The store is clean, modern yet elegant and you will find lovely Jewels here ranging from modern Pandora to elegant and classic designs.

A small jewelers in Middletown, always looking to appease their customers. This is where I buy all of my pandora charms. They always have a large stock and big options, and also of different brand charms that fit on the pandora bracelet as well. They also carry all sorts of jewelry and italian charms. A few times a year they will have a Pandora Party- buy $120 worth and you get a $25 gift card. They also serve pastries and have drawings.