E R Sawyer Jewelers

Love my ankle bracelet. It's a personal heirloom I had to replace and E.R. Sawyers did a fantastic job of locating the exact pattern I had been accustomed to seeing for over two decades. Quality work, quality product, quality staff!

We designed our engagement ring and both of our wedding bands. I needed to resize my band a year later and they resized it for free. Just took my mother's diamond in to set it in white gold bezel for my wife's birthday and it turned out beautiful, it was ready really fast too. I would recommend anyone and everyone to go here for any of their jewelry needs. Not sure it's a good thing, but they know us by name, our wedding date and our movie interests. Best costumer relations I've ever had at a jewelry store.

The service for repairs is excellent and prices are reasonable. The cases were full of amazing sparkling diamonds and jewelry. Ask for Leslie she will take great care of you

My wedding ring had become fatigued and started to come apart. Brought my ring in and talked to the lady's at ER Sawyer where they advised me on my options to have my ring repaired. I decided to also have my ring re-sized. They were very helpful and polite and my ring was repaired very quickly. It's hasn't looked this good in a long time. I would highly recommend using them.

Chrsitine helped me find the engagement ring of a life time. She was very knowledgeable and gave me personalized service until i was sure of the ring that was right for me. Everyone there is always super nice and give great recommendations! This is my go to jewelry store!

I highly recommend ER Sawyer Jewelers if you value excellent customer service, professionalism, and in my case, patience. Often the integrity of a business can be determined by the caliber of people they employ. Christine, who helped me, was very attentive, helpful, and patient while choosing my ring. The result was finding the ideal ring for me, and ER Sawyer Jewelers will always be my go jewelry store.

I was in today in search of wedding bands and was not greeted at all. Made eye contact with one of the employees but still no response. Finally after 5 minutes of browsing around with no help, my fiance and i left. Its not like it was busy at all. Could have at least told us they would be with us shortly. Oh well.

I had several pieces of jewelry that needed to be repaired and redesigned for a better fit. Christine, at ER Sawyer, was extremely helpful in finding solutions for doing this that turned out perfectly. I couldn't be more pleased with the results and highly recommend them for both new jewelry and, as in my case, repairs/redesign work.

Such a great team! They do such wonderful work and return your items to you quickly. A+

Our ER Sawyer experience was pleasant and satisfying! My wife and I wanted to melt down family heirlooms into simple wedding bands and the finished product turned out beautifully! Leslie was kind and helpful, she gave us good recommendations and provided excellent service.

Could not recommend er sawyer enough! I came in to get my engagement ring resized and the consultant who helped me was super helpful and informative! She also helped me looked at mens engagement rings and gave me great ideas for my fiance. Even better, my consultant had quoted me about a week out for my ring to be done and it was done a few days beforehand! Just in time for my birthday dinner! Everyone who I talked to at er sawyer was super sweet and helpful and I'll definitely be shopping there in the future!

Would DEFFINATELY recommend E.R.Sawyer. I took my deceased husbands wedding ring to them.they made me a necklace and a ring -leaving the original inscription on the inside of the band. Beautiful job.most caring and thoughtful about all they do.

ER Sawyer Jewelers did an excellent job refashioning and cleaning my favorite ring. The reception I received was so refreshing compared to my recent experience with other jewelers. It was well worth the trip from Ukiah to Santa Rosa. I recommend them without reservation!

To Whom It May Concern, Please know we are extremely satisfied with the service we received with an earring repair at E. R. Sawyers jewelers. Christine was wonderful to work with; she was knowledgeable, professional and very caring with regard to my repair! I would trust her opinion with any purchase and/or repair, in the future. We have found our jewelry store and would recommend E. R. Sawyers jewelry to anyone.

I had some old gold coins and miscellaneous stuff my late father had left me and thought I would try to sell them and look to see what I could get in the way of an antique watch. They were super knowledgeable, polite and helpful. I ended up being able to take what they offered me for my gold and almost completely cover the beautiful Rolex watch I then selected from their inventory. Super positive customer experience. Thank you!

ER Sawyer Jewelers is my favorite jewelry shop in Sonoma County. They have amazing customer service, extremely fast response times, and great prices. I would recommend this shop to any and everyone. I was able to get a gold bracelet ordered and on my wrist in less than a week.

Leslie takes great care of me. I first came in to have my engagement ring and diamond stud earrings appraised as part of a personal articles policy. To no surprise, my engagement ring was very beat up due to lack of care on my part (wearing it all the time, even while working out). My ring was restored beautifully, and Leslie advised how to take good care of it, including coming in every 6 months to have it cleaned and inspected. The paperwork they provided for appraisal was very thorough. Thanks for everything, ER Sawyer and Leslie!

Excellent local business with superior staff. Always feel comfortable leaving my jewelry there because it doesn't leave the building.

My mother gave me a pair of earrings worn by her when she came from Greece to the United States in 1949 to marry my father. I don't know how long she wore the earrings before that but I am guessing a long time. I have had them for over 50 years myself but they were broken and worn. They have tremendous sentimental value to me. I brought them to Leslie at Ed Sawyer Jewelers.

She immediately understood how important the earrings are to me especially because I want to pass them down to my granddaughter someday. Leslie did a fantastic job on the earrings. They turned out perfect and I am so thankful to her. She is so personable and caring. I highly recommend Ed Sawyer Jewelers!

I was so sad when my pendant that my late dad gave me feel apart. They were very helpful when I brought it in to get fixed and clearly explained to me the process of how they would fix it. I came to pick it up today and it looks like they did a quality job! They were very helpful and charged a fair price, I will definitely return if I have any future jewelry repair needs.

My only note is that, I'm not sure if they called me to let me know my pendant was ready, I asked them to send an email, but I didn't receive one, so I ended up calling to check on my pendant. They were very helpful tho when I called. Thank you again!

10/10 Would Recommend! The team at ER Sawyer jewelers in Santa Rosa goes above and beyond when it comes to designing and delivering the perfect price of jewelry. My husband was lucky enough to connect with Leslie when he was searching for a jeweler to design my custom engagement ring and Leslie made sure that every detail on my Moonstone and rose gold ring was absolutely perfect. Naturally, Leslie also helped to design my turquoise and diamond wedding band and my husband's black zirconium and rose gold band.

Not only was working with Leslie a breeze, she also shared in our excitement the while way through as we geared up for our wedding. ER Sawyer is now our jeweler for life and we can't recommend them enough for all of your jewelry needs!

It's not often that I write reviews on here, but ER Sawyer absolutely deserves a 5 star review! Everyone there was so friendly & helpful. They helped me find the most beautiful bracelet for my little girl! I will definitely be a returning customer!

I have been going to ER Sawyer for years. They restored my fathers ring to perfection. Reset earrings. Made me a custom necklace. Fixed some of my jewelry and resizing of rings. All done with professionalism and great customer service. Highly recommended.

I visited E.R. Sawyer Jewelers for the first time about a week ago to start getting ideas for an engagement ring. I knew very little about diamonds but after speaking with Fadra, I feel more confident. We have a limited budget so I really appreciated her kindness and she made feel very comfortable. The other blonde woman working there was very nice as well. My experience with them was great and the store is beautiful!

Leslie was wonderful! She ordered a specific item for me that they didn't have physically in the shop. I had been looking at ordering something online, but it was invaluable to be able to see the item and customize it. It is beautiful and the experience has been lovely!

We had great experience there. Christine has always given us great, outstanding service. Love the store and the staff. Next time we are in the market for jewelry we will most definitely go back to Sawyers.

As a longtime client of E.R. Sawyer I came to Doug with a challenge. Can he restore my father's watch that I inherited after he passed away in 2017. As some of you can imagine this particular watch is the one I always remember my father wearing. Doug pulled off the impossible. Fully restored with an origin NOS bracelet from the mid 70s. I cant tell anyone how much it meant to me to have the watch back to almost new. I will be forever grateful for the amazing service. Thank you.

I rarely write reviews, but ER Sawyer was beyond helpful with my quest. During quarantine my twins turned 18 - I wanted to get them claddagh rings. The one for my daughter was easy enough to find, but trying to findone for my son was extremely difficult. I emailed my inquiry, got a very quick response back with questions as to my metal requests & size.

They didn't have any in the store, but could order anything I wanted. They sent various pictures of rings, he then picked a style he liked. Wearing our masks, we went in to have him sized & they ordered. We picked it up 1 week later. It was PERFECT! There's something special to be said about a company who can make you feel important & give you exactly what you want, even in the midst of a pandemic. I will definitely return to them in the future! Thank you ER Sawyer for saving their 18th birthdays!

I got to work one morning and noticed a Stone was missing from my ring, I was devastated! ER Sawyer were able to get me in the same day, even during these hard times. My ring was fixed in just over a week and looks better than before. Amazing work!

Just bought several pieces of great jewelry from this place and what service I got from Morgan. She is very professional and did a great job designing a pearl ring for me. If I was more clever on this computer I would attach a photo because the design is very current. You can trust her to do the right thing and have more than enough knowledge to make your purchase perfect. Congrats to me! I love new pieces.

I have to update the progress on the engagement ring. First off, big praise to Richie and the team. I was going to propose to my girlfriend but things got a little delayed. As the ring sat, it developed a dark spot. I brought it into ER Sawyer with concerns. The ring was from an online dealer, and the casting was poor. Richie personally handled the transaction and it was fixed promptly. He even met with me personally to go over it. Again, ER Sawyer is SOLID in customer service and quality. 5 stars again.

I cannot say enough great things about E.R. Sawyer! I met with Leslie Bruner-Hurley to get a quote on a ring repair and I had such a great experience with her that I didn't want to take my ring anywhere else. Leslie even sent me a hand written card in the mail thanking me for working with her and letting me know that I can stop by for complimentary jewelery cleaning and inspection any time. I am so glad that I chose to have my wedding ring repaired by the talented folks at E.R. Sawyer because they did an AMAZING job!

Had my engagement ring custom created from two rings and I loved my experience here! They were so nice and explained everything clearly to us and didn't make us feel stupid when we didn't know the proper terms to explain what we wanted. Very happy with our choice to come here.

I came in today for a guard to make my ring stay put. Ritchie was so nice and took care of me right away. I've been in there before and they're very helpful I will definitely return.

The 5 star reviews are all legit! I had an insurance claim for my wedding ring. The wonderful staff not only helped me decide what new stone to replace in the set, but the jeweler refinished my gorgeous ring to look like new. No more nicks in the platinum and it's shiny and smooth once again. I am thrilled with my new blue sapphire stone and all things E.R. Sawyer. Truly a 5 star experience!

The whole experience was more than I expected and even better than I could've imagined! From my initial contact with Amy to meeting with Doug and being well taken care of by Leslie. Thank you to the ER Sawyer Team! We appreciate your enthusiasm and professionalism!

Love this place, friendly staff! Took my old engagement ring and set it into a new beautiful setting, surrounded by Hearts on Fire diamonds.

ER Sawyers is by far my favorite jeweler in the area. My mom got her engagement ring here, and I've been coming here since high school for repairs, resizing, cleaning etc. I'm not a high spending client, but am always treated like a priority and with kindness. They remember my name, my jewelry, my family, and twice now have mailed me a card to. congratulate me on my new job, and most recently just for coming in and being an engaging, pleasant client.

I helped my best friend design his fiance's engagement ring, and Leslie always asked me how their wedding planning was going, and was genuinely interested in seeing wedding photos/stories. I made the mistake ONE time of trying out a jeweler who.

Once again Er Sawyers has done well! My ring was needing some repairs and Doug made sure everything went smoothly and I picked it up, it was perfect! This is the best Jewlery store in town, a real family business and they treat their customers like their satisfaction and the Jewlery quality is the most important. It shows! Thanks guys and gals!

Went in hoping to find out a little more about a pocket watch that we inherited. The gentlemen was very kind to actually open it up and see if the inside of the back had any markings to tell what type of metal it was and what to properly clean it with. He was impressed the inside was impeccably clean. It had been in a display case but worked beautifully.

Found out it was no metal of significant value and even gave me a polishing cloth to clean it with. Although we didn't purchase anything their customer service was on point as if we were making a large purchase. Will consider them in the future of our jewelry needs.

Shop local, buy local. ER Sawyer is a great jewelry store for our little community.

ER Sawyer is my go to for all my HOF desire/fantasies fulfillments! Thank you Leslie for your help in my latest HOF purchase! You are a ROCK STAR! ER Sawyer is most fortunate to have you on their team! :-

I dropped off ny girlfriends diamond ring to have it resized and to get an appraisal for insurance purposes. The ring and appraisal were ready by the due date. The work is excellent and the appraisal of the diamond ring's value exceeded what I paid for it. The staff also verified the inscription on the girdle matched my GIA cert. for no charge. Will defintely return.